Ratings based on 703 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified travelerfrom Blackburn ., VA
CleanessPosted Nov 10, 2014
The room was not clean. ThèrTe is some bottles and plastic material on the desk................................
for Everyoneby A verified travelerfrom Carrollton Ga
Made to Feel WantedPosted Nov 10, 2014
Pros: The staff made all the difference!!!
Location: So close to Airport, five minutes in shuttle. Easy access to public transportation at the airport. I took bus and rail into DC for sight seeing.
This was a spur of the moment trip. Flew all night to get to DC, so tired when we arrived and we were so early we had planned to drop bags and wait till time to check in. The gentleman at the front desk was so very gracious allowing us to go eat at the breakfast buffet ( really good) then when our room was ready he let us know. One of the first if not the only time I have ever felt like the staff of a hotel really wanted to help. Made me so glad that we had picked the Sheraton. I found that he was not the only one on staff glad to help, every one on staff was just as helpful. Really made my trip a great time. I will stay there again. Wish I had the gentleman s name. Thank you Sheraton Herndon Dulles airport hotel for a great stay.
for Everyoneby A verified travelerfrom J
Close to the airportPosted Oct 26, 2014
Very nice hotel. A bit strange design because the stairwells are hidden in the staff only areas.
for Everyoneby A verified traveler
Posted Oct 21, 2014
Staff was very helpful and friendly. They ask how you are doing and that is nice when you travel alone makes it a pleasant stay.
for Everyoneby A verified travelerfrom Ontario, Canada
Very enjoyablePosted Oct 14, 2014
Pros: Close to shopping, airport, and my show venue.
Excellent - Excellent, friendly, helpful staff - clean & comfortable - lots of parking - great rates.
for Business Travelersby A verified travelerfrom Montreal
Reasonably priced hotel close to Dulles airportPosted Oct 4, 2014
Pros: Free shuttle to and from the airport.
Cons: The restaurant menu was extremely limited and the food was of medium quality.
The rooms are spacious and comfortable. The staff was friendly and efficient at all times. I was surprised that Internet access is an extra daily charge. The WIFI signal was so weak and slow in my room that it was unusable, but there was an ethernet cable on the desk that I successfully connected to my laptop.
for Business Travelersby A verified traveler
Good price, nice roomPosted Sep 14, 2014
Pros: Good price
Cons: airport shutter bus
Location: nearby have an airport, hotels, a business building and a museum. Most guests take shutter bus to airport, from airport take bus to downtown.
The hotel room is big and clean, and the free wifi is available in second floor, I still can pick up the free wifi from lobby, other floors need to pay. My only suggestion is on the airport transfer. Most of other big hotels have free shutter buses moving between hotel and airport in 20-30 minutes interval; but for this hotel, you need to make a phone call so that they will send the free bus, I would suggest them to join with other nearby hotels and provide non-stop bus service to guests every half an hour. Currently they do have a cooperation with another nearby small hotel, however the service still need a phone call.
for Everyoneby A verified travelerfrom washington, dc
Pretty goodPosted Sep 9, 2014
My boyfriend and I stayed for two nights. It's a below par motel with a balcony. We were very cautious to touch things because there were rusted lamps, the fridge was peeling, and the wifi was extremely slow. They need serious updates like a new bigger tv, more counter space, better microwave and fridge also. We liked that it was close to the beach...
for Everyoneby A verified traveler
Very pleasant stay!Posted Sep 8, 2014
Clean & spacious Quiet room! Everything was perfect!
by A verified traveler
Posted Sep 8, 2014
The room was unsatisfactory . From the complimentary glasses being dirty to the stained carpet in front of the bathroom door scrubbed until the pile came off the carpet . To the window frame that had rotted an curled up at the edge and the painted over rotten spots in it . Also to add there was a crack in the grout below the shower floor that spanned the width I the opening that had black mold creeping out of it. I cleaned that myself because it was gross. I have stayed at the Sheridan in Mars Pensilvania prior and it was the most amazing hotel experience I have ever had. This Sheridan however was poorly maintained with all the weaknesses showing . I feel as though I paid good money and lots of it (even with the discount) to stay in a college dorm room . I spent money to have a nice weekend away with my girlfriend and found myself staying in a less than satisfactory place . Sorry I had to say all this but I'm so frustrated .