I turned up and the hotel was an active building site and closed.
The builders were really helpful, great people rang the owner defended my case checked and confirmed I had a booking.
The owner 'not my problem, he needs to contact the booking agent'
Hotels.com 'virtual advisor' was about as much use as a chocolate teapot. Couldn't find anywhere to stay, drove home
Tim
2021 年 8 月入住 1 晚
4/10 很差
Phillip
2020年01月23日
满意:清洁度
不满意:员工和服务
Disappointing
This hotel is listed as an aparthotel so realised facilities would be limited. Visit started badly as the hotel is on the A52 between Nottingham and Grantham and on the night of our visit the A52 was closed for repairs outside Nottingham so had to go on a 12 mile detour in foggy conditions, then struggled to find the hotel as using the hotel postcode in my SatNav doesn't get you there and as there is no road lighting nearby it is very difficult to see the hotel in the dark! Using directions from the hotel receptionist we finally made it - just in time, as reception closes at 10pm and if you arrive after this you can't check in till the following day - this needs to be made much clearer on the Hotels.com website which is confusing as it says "24 hour front desk" under "Main Amenities". There is a telephone number provided for out of hours support but no telephone is provided and there was no signal for my mobile phone network, so could not access out of hours support, which I needed as the receptionist did not provide the password to access the wifi and the only information provided in the room is an A4 sheet about the history of the local area. I considered pulling the wifi repeater off the wall in the corridor outside our room to find the code but it was just a bit too high up for me to do this. So what was left of the evening was spent with no means of outside communication whatsoever. Fortunately the TV worked fine. Apologies for this ramble needed to get this off my chest
Phillip
2020 年 1 月入住 1 晚
2/10 糟糕
ezat
商务旅客
2019年12月2日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ezat
2019 年 11 月入住 3 晚
10/10 超赞
真实旅客
2019年11月25日
真实旅客
2019 年 11 月入住 2 晚
6/10 一般
Solomon
商务旅客
2019年11月16日
满意:清洁度
Solomon
2019 年 11 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2019年11月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place
Excellent stay. Very friendly, helpful staff. Clean and comfortable, great location. No restaurant on site at the moment, but we knew this so went prepared and lots of places nearby to eat. Some nice country pubs nearby, Redmile just a few.miles up the road with nice country pubs, or Bingham has every kind of eatery you could need. Lovely and quiet. Very good shower. It was perfect for us visiting parents.
真实旅客
2019 年 11 月入住 2 晚
10/10 超赞
Kate
与家人出行
2019年11月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kate
2019 年 11 月入住 1 晚
8/10 还可以
真实旅客
2019年11月2日
真实旅客
2019 年 10 月入住 2 晚
10/10 超赞
Becky
与家人出行
2019年10月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely place, helpful staff, everything clean and in good condition. Just what we needed for a easy stop off - would happily stay again.