Ratings based on 510 Verified Reviews
They paid and stayed. We double-checked.
3.2 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Decent for the price and locationPosted Aug 24, 2014
Pros: Cozy with a fabulous view and great location
Cons: Televisions, more comfortable beds or at least a queen.
Location: McDonald, Taco Bell, fine dining, bars, 3 grocery stores, and shopping all in walking distance. Walmart in driving distance.
The beds are very tiny. The mattresses are not kept clean but the sheets are. There is no television in the room. Two occupants stayed here for two months. The bedspread was not wasted in over a month 1/2 of the stay until it was requested to be done. They do provide a decent kitchenette setup. Beautiful location on the beach with a river. Convenient location for meals etc. Grounds are kept tidy. Internet is sporadic sometimes.
for Everyoneby A verified traveler from Québec
Front desk not very welcoming, but room okPosted Aug 14, 2014
Pros: Cheap price.
Location: we were'nt there long enought to do anything.
Every time I went down to the lobby, no one was at the front desk. I had to yell so they would come from the back. And no apologise ,no smile.... There is no ice machine in this hotel so don't get hurt...
by A verified traveler from wahington state
not very good hotelPosted Aug 12, 2014
Pros: most all the staff where very helpful
Cons: the whole hotel needed a facelift looked like it came out of the 80's and was poorly maintained for the majority of its life
Location: about 4 blocks to the beach. Sub tour right at the beach. Lots of shopping centers close.
hotel walls so thin could hear everything in rooms around you. one of the hotel staff every time asked her anything it was like you were taking her first born child. All other staff was great and helpful. overall condition of the hotel was lacking. If you go to the hotel make sure if you have a car add in $20 a day for parking. none of the tours stopped at the hotel had to walk to one of the other hotels to catch any shuttles. Bathroom showers not cleaned well had black mold in shower.
by A verified traveler from FL
DisappointingPosted Aug 10, 2014
Pros: It is in Hawaii. It is close to the Convention center. It is close to shopping. I had a good view from my room.
Cons: Everything. The housekeeping service was abysmal. The rooms need renovation. Carpet is discolored and worn out.
Location: It is close to the convention center and if you don't mind a little walking, it is relatively close to shopping areas and the beach.
The hotel was horrible. First I was nickeled and dimmed for things that were presented as standard. There is not internet unless you pay for it separately. There is no safe unless you pay for it separately. The carpet is worn and dislocolored. Never vacuumed. There is no replacement of soap or shampoo. I had to go to the front desk to get it myself. No clean cups or glasses. I had to wash the ones given to me on the first day. There is no "Lobby". Just an open air space with a few hard chairs to sit on. No receptionist stays at the desk and there is no bell. One has to call out: "Is any one there?" Then wait for someone to show up. I have stayed at 5 star hotels and small motels, but have never had such a poor experience. Terrible place to stay.
for Everyoneby A verified traveler from Geelong, Australia
Old but comfortable.Posted Aug 7, 2014
Cons: Real milk or creamer in the fridge on arrival would have been nice for a culpa after a long flight.
Nice view from our 14th floor room. Advertised as close to airport, but was quite a distance. Helpful desk staff.
for Everyoneby A verified traveler from Toronto
MonarchPosted Aug 6, 2014
Pros: See above
Cons: See above above
Location: See above above above
Great location in WKK. By the canal, close to beaches, shopping, dining. Our room was north facing with awesome view of mountains. Elevators take long to arrive but once in, are pretty fast going up. A bit tricky using security card in lift. Bathrooms need upgrading. Sink was slow to drain, shower not very spacious. Electric sockets not conveniently placed. Had to move furniture to plug in the charger. (Who travels without chargers these days). Free WiFi in lobby only. Pay extra for WiFi in room.
by A verified traveler
Not close to the beach.Posted Jul 24, 2014
Staff's attitude variable. Housestaff is great and deserving of tips. The hotel is far from Waikiki beach. It's a good walk if you want to go swimming.
for Everyoneby A verified traveler from Houston
Hotel being half converted into condos...Posted Jul 23, 2014
Rooms are old, carpet stained, but they did try to put a fridge, a non working safe and coffee maker in the room. Coffee supply was only for the first nite. Not replaced all thru my 5 days stay
for Everyoneby A verified traveler
Pretty good for the pricePosted Jul 14, 2014
I wish I had spent a little more to stay somewhere else, but overall no complaints. They advertise as a discount hotel, and that's exactly what it is.
by A verified traveler from new zealand
terriblePosted Jul 7, 2014
Cons: the air con unit very very noisy affecting our sleep! bigger and newer tv! a bigger fridge that shud be located on top of the drawers!
very old hotel. not worth the amount of money we paid at all!!! would not recommend this to anyone and would not stay at again!! This hotel should not be at the price we paid for it! It should not have reached a $200 night price range!!