Ratings based on 438 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Seine-et-Marne

il faut savoir faire la différenc villa et VILLA !

Posted Apr 18, 2015
Cons: vérifier tous les ans les lieux et les chambres et ne pas vous contenter d'être accueilli dans une suite VIP pour vendre le produit
Location: rien à proximité à pieds. 1ère ville à 36km de l'hôtel et sans intérêt. Excursions hors de prix.
cette villa que vous vendez n'est qu'une chambre vétuste sans confort et sans balcon (c'est une maison divisée en 3 ou 4 logements/chambres loin des activités, des piscines, de la plage... Pas de cadeau/geste d'acccueil de bienvenu, pas de pantoufle, peignoir, accessoires... dans la salle de bain. Poste TV des années 80 (gros poste). Pas de minibar approvisionné, pas de fer à repasser, pas de clim automatique, pas de lit king size....
1 out of 5
by A verified travelerfrom New York

Do Not recommen!

Posted Apr 9, 2015
The quality of this expensive all inclusive resort is poor for the price. There are no perks waiting for you upon arriving. But, you will be harrassed by inexperienced salesmen from other Spanish speaking countries, attempting to force you to attend a seminar. There you will be given a talk about the investment opportunitie. They lure you with the promise of . future nights at any Decameron resort. The room was not what I expected. It had more like a hostal feeling. There were 3 beds in the room when I had specifically requested a king room. One tiny bottle if shampoo. no brushes, razors. nothing! And there's no actual view of the ocean; unless you are on an upper level. WiFi does not working in all areas, especially in your room! Tours are canceled even after you book them and no other alternative offered. Food is not as fancy either. This was a loss of time for me as Panama has much more to offer. It's a beautiful countr!
5 out of 5
for Everyone
by A verified travelerfrom Medellin, Colombia

Very nice hotel

Posted Apr 7, 2015
I was with my girlfriend and It was fantastic!!! All things are excellent and we want to come back soon.
4 out of 5
for Everyone
by A verified travelerfrom pa

Beautiful location and beach clean hotel/ resort .

Posted Mar 15, 2015
Only odd thing was we chose different restaurants however had exactly the same menu for five nights straight at each different restaurant??????? Disappointing ...
2 out of 5
by A verified travelerfrom Tampa, FL

50th Wedding Anniversary Party - Reservation Lost

Posted Feb 24, 2015
Pros: The beach and pools were nice
Cons: The Casino offers no texas holdem table games. Golf course was at best a US public municipal course. Slow drink service.
Location: I played the golf course at the JW Marriott it was a real treat.
My family planned a surprise 50th Wedding celebration for my parents. We travelled to Panama from many different locations throughout the US. We had a reservation on Saturday night for 20 people at the Italian restaurant that we arranged with the hotel sales staff. However, when we arrived, they had no reservation. My sisters had double check on the reservation with the front desk that morning and they had assured them they were all set and order a cake for the event. The manager apologized, but offered no solutions. We ended up having to leave and go to another restaurant onsite. My sister meet with the GM the next day who apologized for the conduct of the restaurant manager and the mismanagement of the reservation. My family spent close to $50,000 on this trip, but the fact that their 50Th wedding party was screwed up didn't really seem to bother anyone there. I guess when you have 900 rooms a block of 10 rooms for a week does not matter.
4 out of 5
for Everyone
by A verified travelerfrom Porto Alegre

Hotel com excelente infraestrutura de lazer.

Posted Feb 24, 2015
Maravilhoso para descansar. Excelentes restaurantes e pessoal muito atencioso. Praia não é das melhores mas tem muitas piscinas e locais com sombra para descansar e ler.
3 out of 5
by A verified travelerfrom Guatemala

Bad option

Posted Feb 5, 2015
We don't like the food, They don't have variety. One day we lost lunch and the snack Was closed, so we have to wait for dinner
3 out of 5
for Everyone
by A verified travelerfrom Los Angeles

Room over looking the beach, good food

Posted Feb 5, 2015
Pros: Food was pretty good
Cons: Warning about Jelly Fish and/or sand fleas, including prevention, treatment, etc..
Wife and I met up with the parents to spend a week. Hotel room was clean, comfortable. We had great weather. Food was actually quite good, but like any all-inclusive you start to get tired of the food toward the end. The strangest thing, my mom kept getting Jelly Fish stings!? Either that or flea bites. Or maybe both, couldn't quite figure it out. Luckily there was benadryl for purchase at the gift shop. But this was disturbing enough that we won't be returning. Otherwise we had an OK time. Maybe Spain's Costa del Sol for our next family trip......
4 out of 5
for Families
by Valeria

This traveler left a rating score only Posted Feb 1, 2015 on Hotels.com
4 out of 5
for Families
by jorgefrom La Serena Chile

Recomendaciones a considerar.

Posted Jan 28, 2015 on Hotels.com
Muy bueno Todo....si no tiene hervidor para calentar agua para la le che de los bebés... Recomiendo restorant Panamai es excelente y el atlántis...ojo para cenar debes reservar donde sea que quieras cenar y al llegar el primer día y al irte puedes almorzar sin pagar. No compres subenir es mucho más caro que cualquier otra tienda.