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关于港湾 SPA 酒店 - 健康和养生旅馆 - 仅供成人入住的点评

3.5 out of 5
港湾 SPA 酒店 - 健康和养生旅馆 - 仅供成人入住
Avenida A Oeste, Bajo, Boquete, Chiriqui

点评

9.0

非常棒

10 分 - 超赞。101 条好评，共有 174 条点评" "
8 分 - 还可以。53 条好评，共有 174 条点评" "
6 分 - 一般。13 条好评，共有 174 条点评" "
4 分 - 很差。4 条好评，共有 174 条点评" "
2 分 - 糟糕。3 条好评，共有 174 条点评" "

9.6/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.2/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Luis

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
limpio cómodo , silencioso, mucha naturaleza
2023 年 4 月入住 3 晚
Nilehnna 于 2023 年 5 月 3 日 的回复
Buenas Tardes,Muchas gracias por su comentario Sr Luis, sus palabras son muy valiosas para nosotros.Lo esperamos en otra ocación.Saludos Cordiales,Nilehnna

8/10 还可以

Vilma

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 1 月入住 2 晚

8/10 还可以

Patrick，West New York

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Definitely a mountaintop heaven.
2022 年 2 月入住 8 晚

10/10 超赞

Polina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 4 月入住 5 晚

8/10 还可以

真实旅客

满意：客房舒适度，员工和服务
Gradevole soggiorno, ma… con due appunti
Le stanze sono belle, letti comodi, bagno grande. Personale molto gentile, la parte piscina/Whirlpool ottimo per un momento di relax. Ad una struttura così dare di base un eccellente, ma ci sono due appunti negativi: In primis quando é scritto la colazione é inclusa dovrebbe esserlo veramente. Invece ti danno un po‘ di frutta, con due pezzi di pane tostato incluso nel prezzo della stanza come colazione. Se invece volessi fare una vera colazione la paghi a parte. L‘abbiamo fatta e il cuoco é veramente bravo e le colazioni a pagamento sono superlativi. Ma… per un albergo che si vanta di essere uno dei migliori a Boquete per me é un po‘ una caduta di stile. La seconda questione é più delicata. La mattina dopo la prima notte avevo le braccia piene di lividi da cimici da letto. Fortunamente ci hanno subito cambiato la stanza. Comunque anche nel secondo letto ho trovato dei cappelli probabilmente del cliente precedente e per questo non posso dare un voto più alto. Migliorerei il controllo della pulizia delle stanze, perché il posto in se é veramente bello e come scritto sopra il personale alla reception veramente molto gentili, professionali e disponibili. Spero che la mia esperienza con le cimici sia solo stato una esperienza singola.
2022 年 1 月入住 3 晚

8/10 还可以

Catherine

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Need much more recycling options-no bins in the room. Would have liked better towels. Breakfast was fantastic and the staff is wonderful
2021 年 12 月入住 3 晚

10/10 超赞

Jennifer

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet & relaxing. Staff was friendly and helpful.
2021 年 11 月入住 3 晚
Nilehnna 于 2021 年 12 月 20 日 的回复
Thank you very much for your comment, I greatly appreciate it. I hope you have a Merry Christmas and a Happy New Year

10/10 超赞

james，Encinitas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very helpful staff, quiet and lovely
2021 年 11 月入住 3 晚
Nilehnna 于 2021 年 12 月 20 日 的回复
Thank you very much Mr James for your comment, I really appreciate it. Hope you have an amazing Christmas and a Happy New Year

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Haven
Todo muy bien aunque las instalaciones necesitan renovarse, y vimos que lo estan haciendo
2021 年 10 月入住 1 晚

10/10 超赞

CARLA CRISTINA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Escapadita de aniversario!!
Excelente atención por parte de todo el personal en especial de Arelys (host/anfitriona), la habitación muy cómoda y completa, al igual que sus instalaciones, sus jardines acompañados del riachuelo te hacen desconectar del estrés del día a día. Muy recomendado para ir en pareja
2021 年 8 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
Amazing stay thank you! Staff, especially Katherine, was beyond helpful
2021 年 7 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I was pleasantly surprised with the quality of the hotel and the service was absolutely perfect. Great spa and gym facilities. Would highly recommend!
2021 年 7 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Es un hotel muy tranquilo y silencioso a pesar de tener una ubicación centrica. Tuene facil acceso a la via principal del pueblo, donde estan los comercios
2021 年 4 月入住 3 晚
Katherine 于 2021 年 5 月 12 日 的回复
Muchas Gracias por visitasrnos! por favor vuelva pronto

8/10 还可以

真实旅客

与家人及幼儿出行, 与家人出行, 与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the toilet flush button was REALLY hard to press the other stuff are good
2021 年 4 月入住 3 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Exelente atención y un lugar maravilloso, rodeado de naturaleza y tranquilidad
2021 年 3 月入住 2 晚

8/10 还可以

Sergio

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 2 月入住 1 晚

10/10 超赞

gabriel

2021 年 1 月入住 1 晚

6/10 一般

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Very quiet and private and clean. Pool and hot tub area too small. Bedding on bed was dated and pillows very flat and uncomfortable.
2020 年 2 月入住 2 晚
arelys 于 2020 年 2 月 23 日 的回复
Thank you for choosing The Haven for your stay in Boquete, we appreciate your comments as they help us improve every day. We are glad to know that you enjoyed our facilities and service. With regard to the pillows or any extra that customers like during their stay we will gladly help them just call reception and request it. Best Regards,

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 2 晚
arelys 于 2020 年 2 月 26 日 的回复
Gracias por su visita y por su puntuación. Lo apreciamos mucho. Saludos,

6/10 一般

marsha

满意：清洁度、员工和服务、住宿条件和设施
Lovely stay in Boquete.
The Haven and Span is great. Walking distance to Boquete's downtown area and the rooms are lovely. We enjoyed the breakfast brought to the room, although the ham sandwich was not very good and not appropriate for a non-pork eater. The worst part of our stay was due to the fact that the flower festival was in full bloom and the music went on until early morning. Sleeping was quite difficult due to the noise.
2020 年 1 月入住 4 晚
arelys 于 2020 年 1 月 22 日 的回复
Dear Marsha, Thanks for staying with us. We really appreciate your feedback. We are happy that you enjoy your stay. Regards,

8/10 还可以

PEDRO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ideal para relajarte
Muy buenas instalaciones, mucha paz y clima agradable, buena ubicación muchas opciones de masajes y tratamientos en el spa. gimnasio completo y un jacuzzi muy agradable.
2020 年 1 月入住 2 晚

10/10 超赞

MAUREEN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Paradise haven in Boquete
The Haven was a wonderful place to stay, a hidden paradise in the mountains. I felt so relaxed and the facilities were fantastic. The most impressive fitness suite I've see in a long time.
2019 年 12 月入住 2 晚
arelys 于 2020 年 1 月 22 日 的回复
Dear Maureen, Thank you for staying with us. We appreciate your feedback. We are happy that you enjoyed your stay and our facilities. Thanks again!!

6/10 一般

真实旅客

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
It’s outdated. Not for younger people (60+ Could be suitable)
2020 年 1 月入住 2 晚
arelys 于 2020 年 1 月 22 日 的回复
Thanks for staying with us. We appreciate your feedback. Regards,

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
La atención es muy buena, lo recomiendo. Los masajes relajantes excelentes!!!!
2020 年 1 月入住 2 晚
arelys 于 2020 年 1 月 22 日 的回复
Gracias por hospedarse con nosotros. Fué un placer atenderles. Nos encanta saber que disfrutó de su estadía y tambien los masajes asi como la atención. Saludos Cordiales,

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
great rooms, nice pool, excellent and very friendly service, great in room breakfast, beautiful property, beautiful building
2019 年 12 月入住 7 晚
arelys 于 2020 年 1 月 22 日 的回复
Thanks for feedback. It was a pleasure to have you to stay with us and we are happy to know that you enjoyed your stay. Is always a pleasure to take care of our guest. Regards,

10/10 超赞

真实旅客

2019 年 12 月入住 2 晚
arelys 于 2020 年 1 月 22 日 的回复
Thanks for staying with us, we appreciate your feed back.!! Regards,

10/10 超赞

Franziska，München

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Der Service war grandios. Die Unterkunft ist sehr sauber und einfach wunderschön gelegen. Wir fühlten uns sehr wohl hier.
2019 年 12 月入住 3 晚
arelys 于 2020 年 1 月 8 日 的回复
Dear Franziska, Thank you very much for taking a time to review . Is it very important for us and we are really happy that you enjoy your stay. Hope to see you again!!! Best Regards,

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The stay was just wonderful, the hotel is truly a heaven. The staff is nice and helpful. Breakfast is served to the room at the time you want. Facilities (gym, pool, jacuzzi, sauna) are all perfect to have a relaxing time. Will definitely recommend to others and would stay again. Location is very quite and still close to everything with the short drive.
2019 年 12 月入住 3 晚
arelys 于 2020 年 1 月 8 日 的回复
Thank you very much for taking a time to review us, it is so important and we appreciate it. We are happy that you enjoy your stay .Hope we can see you again!!

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Me encanto el hotel! Es lindo, una gema escondida en el pueblo. Parece que estas en el bosque pero en verdad estas en medio del pueblo. La atencion de Arelys inmejorable! Muchas gracias a todos! Volveré seguramente
2019 年 10 月入住 1 晚

8/10 还可以

Rebecca，Kelowna, B.C., Canada

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was very beautiful and accommodating. On the second night of our stay the hotel alarm went off. It took at least an hour to contact and have hotel staff attend to the alarm. We are not used to hotels that do not have staff working or on site at night to deal with something like this. Staff were so polite and apologetic. A system that alerts staff and guests would be of benefit. Hotel staff were so good at providing us with breakfast options that did not have nuts...a big deal for us.
2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very cozy hotel surrounded by a beautiful garden. Highly recommended!
2019 年 8 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel but didn’t received an upgrade nor a coupon
2019 年 7 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 2 晚

10/10 超赞

mercedes

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful setting near everything but secluded and private. Helpful staff.
2019 年 5 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tolles Gym und Spa Bereich. Frühstück konnten wir in unserem Zimmer einnehmen.
2019 年 4 月入住 2 晚
arelys 于 2019 年 5 月 7 日 的回复
Dear Guest, Thank you for choosing The Haven. We are very happy that you enjoy your stay with us. Best Regards from all the Haven team!!

10/10 超赞

Yaidee

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente servicio y un lugar muy especial lo reco
2019 年 3 月入住 2 晚
Arelys 于 2019 年 5 月 7 日 的回复
Estimada Sra.Yaide, Agradecemos enormemente su tiempo para dedicarnos sus impresiones, nos hace feliz que disfruto de su estadía y esperamos poder atenderla nuevamente en futuro. Saludos Cordiales

10/10 超赞

真实旅客

2019 年 2 月入住 5 晚
Arelys 于 2019 年 5 月 9 日 的回复
Estimado Huésped, Agradecemos enormemente su tiempo para dedicar sus impresiones sobre su estadía con nosotros y nos alegra saber que disfruto del mismo.Esperamos poder tener el agrado de atenderles nuevamente. Saludos Cordiales,

8/10 还可以

Todd

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚
Arelys 于 2019 年 3 月 5 日 的回复
Dear Todd, Thanks for your visit and taking the time to share your review, we are happy that you enjoyed your stay with us. Best Regards,

10/10 超赞

真实旅客

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
All members of the staff were very friendly. The Haven is a very tranquil place to stay.
2019 年 2 月入住 5 晚

4/10 很差

真实旅客

2019 年 2 月入住 3 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The place was great for us and staff was great and friendly very quiet place just some helpful info there is no staff or use of facilities after 8pm until 7am breakfast is from 730am on I did not find it to be a short walk to town but taxi was only $3 I hope this helps Someone
2019 年 2 月入住 1 晚
Arelys 于 2019 年 3 月 5 日 的回复
Dear Guest Thanks for staying with us and sharing your review, we are happy that you enjoyed your stay. Hope you can visit us again in future. Best Regards,

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Boquete
Very nice stay, hotel is good to take a break from the fast life .. We enjoy the fair of the flowers & coffe and tour a coffe farm
2019 年 1 月入住 1 晚
arelys 于 2019 年 1 月 22 日 的回复
Thanks for staying with The haven. We are happy that you enjoy your stay. Hope to see you again!!!! Regards,

10/10 超赞

loreznztz

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing place. A little paradise
2019 年 1 月入住 1 晚
arelys 于 2019 年 1 月 22 日 的回复
Thanks for staying with The Haven. We are happy that you enjoy Boquete and our facilities. Hope to see again!!!!! Regards,

10/10 超赞

R，Panama

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel and facilities. The staff was always happy to help
2018 年 11 月入住 2 晚

10/10 超赞

Michelle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Si quieres relajarte, éste es el lugar...
Extraordinaria atención, pulcritud y nitidez. ¡¡Buenísimo para un relax total!!
2018 年 11 月入住 1 晚
arelys 于 2018 年 11 月 8 日 的回复
Estimada Sra.Michelle. Estamos complacidos de que disfrutó su estadía con The Haven. Siempre es un placer servirles a nuestros distinguidos clientes . Esperamos contar con su visita en alguna otra ocasión. Saludos.

8/10 还可以

Cecilia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent Staff and Atmosphere
The staff is fantastic! The massage was good. The room was clean and comfortable. The grounds are immaculate! The jacuzzi was tepid. Not having a microwave in our room was very inconvenient, particularly since the hotel doesn’t service hot meals. It would have been nice to warm your restaurant leftovers.
2018 年 10 月入住 3 晚
arelys 于 2018 年 10 月 31 日 的回复
Dear Cecilia, Thanks for your nice review. We appreciate it and we are happy to know you enjoy your stay. We do have rooms with microwave, but you choose a room without this in particular. We are more than happy to give our clients one with microwave if requested. Best Regards,

8/10 还可以

Rikke

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
En oase av et sted for den som vil ha fred og ro!
The Haven var en «Haven» i ordets rette forstand. Å kjøre inn innkjørselen var som å kjøre inn i en oase, hvor støv og støy ble igjen på utsida. Stille og rolig og vakkert sted, med god service. Hotellet har godt utstyrt treningsrom, motstrømsbasseng og jacuzzi, et lite bibliotek, vakker hage og eget spa. Kaffemaskin på rommet, og enkel og god frokost inkludert som kom på døra. Trygg parkering, gåavstand til sentrum av Boquete. Fasilitetene virker som om blir mye brukt av expats i området.
2018 年 7 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The facility was great and the staff were wonderful.
2018 年 4 月入住 4 晚

8/10 还可以

Anne-Catherine，Paris

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel tres agreable
Tres bonne experience au Spa&Heaven Hotel avec un personnel aux petits soins qui nous a aidé a organiser nos activités.
2018 年 3 月入住 2 晚