Hard Rock Hotel

Nice place all in all however you can find nicer for less!

Booked 5 rooms for 4 nights for a family vacation. The location is perfect, the rooms are clean and nicely decorated, and the feel is definitely HardRock. However there were a lot of things that if rectified could have made our stay much better. Firstly everything was chargeable including the games rooms & children activities which has been 'free'(included in the hotel price) in all other hotels I have stayed in. Secondly, most things by the pool were also for charge ie. the zorbs (inflatable ball which you can get in), the floats for people to lounge in the pool, as well as the cabanas which were usually empty besides maybe 2/3 being occupied per day despite the peak period. Thirdly, when we brought our own food to the pool (despite being paying hotel guests) the threatened to charge us BHT2000 for consuming our own food! In no other hotel has charged guests for eating their own food by the pool. Despite all the positives that this hotel had to offer i felt as if they were trying charge us for everything, within the hotel compounds. Lastly, the WIFI is chargeable but due to rooms not being ready and other circumstances we were given free wifi. However, the wifi signal is very bad and we had trouble connecting to it using all devices (ipad/iphone/samsung/laptop) when in the room and to use the WIFI you had to sit in the lobby, not what is expected at the Hard Rock.

Nice hotel , building site next door , so noisy during day poolside but i spent little time there , horrible place pattaya ... Would go to another hardrock going by this one ....

I booked a standard room and it was wonderful, very new, modern , fashionable, luxurious, everything you want in a hotel room.

The staff at the pool bar were great. Look out for Top in particular. The rooms were spacious and very clean. No complaints. The security guards were also worth a mention. Very professional.

nice staff helpful. Good experience. in fact i returned later for a longer stay.