Arizona Biltmore, A Waldorf Astoria Hotel Reviews

My family of five (3 children under age 13) did a staycation for the 4th of July. The staff was helpful, the rooms were very nice, and the food at Frank & Alberts was delicious. My only issue is that the concierge, valet staff, and driver for the Biltmore had no idea where to take us so that we could view fireworks. I had a place in mind, the Fabulous Phoenix Fourth, which was only 4 miles away. However, no one at the hotel had heard of it. A little weird considering it's the largest free fireworks show in the state (with over 100k in attendance). We were given a little bit of a run around when trying to arrange for transportation through the hotel to the event. Aside from that, we had a great time swimming at the main pool. It was crowded, but still plenty of room for everyone. The kids loved the water slide. I liked that the water slide area had a lifeguard.

The staff was wonderful, the room very comfortable, they went out of the way to make sure everything was better than expected. I will stay here again and i highly recommend the resort.

This was my husband and I's first trip without the kids. It was a beautiful hotel with great service and food. It was so quiet and relaxing

Elegant grounds & architectural elements throughout". We thoroughly enjoyed our stay here at the Waldorf Biltmore. The hotel is being updated in its original Art Deco style and I can't wait to return to this fine hotel. We had almost a private pool to ourselves (there are many to choose from on the property). I highly recommend this beautiful hotel.

The stay at the Biltmore got off to a rough start, mainly because of the initial room assignment--a dark, dank room way off in the corner of nowhere. But the Biltmore bent over backward to adjust that situation. (And I should note that this has often been the case when booking through Expedia at some of the better hotels internationally--they stick you in a room the hotel otherwise wouldn't be able to book. Call it the Expedia Room.) That aside--and well resolved--the charm of the Biltmore is delightful and it is difficult (for me) to fault. It is an older resort hotel, but I like that. It feels like a real place. And the Frank Lloyd Wright-inspired design gives the Biltmore a unique flavor. The Biltmore is a large facility, but is well-laid out so that you never lose a sense of intimacy. The grounds are spacious and encourage easy walking to enjoy even the hottest of days. I have been to the Biltmore on four occasions now and would rate it one of my favorites internationally because of its design and service. The food isn't always always so great, but the settings of the restaurants are really nice. And I like the stepped-up bar design that draws you into a cool and sublime interior space. The staff are very approachable and real and not pseudo-friendly like you find often at many competing resort hotels in the Phoenix area. These folks are genuine and a joy to talk with. So, a great facility, charming in its execution, competitive as a resort. A must visit!

The room is old. My door would not close properly. My shower door needs work. The staff was friendly, but I would not stay there again. This is not a 4 1/2 star hotel.

The grounds and architecture of the hotel are amazing! Truly in the Frank Lloyd Wright spirit but the room I stayed in (Terrace section) was dated to be a Waldorf Astoria hotel. The only difference between this hotel room and a Marriott was the price. The furniture was dated and I had to call housekeeping the minute I got there due to the toilet seat not being cleaned properly. Also, the minibar and refreshment center in the room was very overpriced! I

The Arizona Biltmore is a classic hotel with full grown landscaping and amazing grounds. Yes, the halls are smaller and the rooms aren't huge but that's the point. It's tradition without trying to be overdone. Staff is amazing and the beds are comfortable. Everything you expect in a hotel with class and elegance

Lovely setting and hotel, including service Villa was wonderful - great view, spacious, clean, relaxing Afternoon tea was great Dinner in Wrights was excellent too. Adobe golf course is ok for the cheaper afternoon rate - very open, greens slow and ok.

Biltmore approach was surprising - as you leave the main thoroughfare and wind your way in it feels like a suburban neighborhood - or the back entrance. Signage to guide you is a bit lacking. The exterior of the hotel is beautiful. The main hotel lobby is magnificent as are the grounds. The property is sprawling - so it was not convenient to park and unload your luggage. As a result we used the valet park and a busboy for our luggage - which we never do! The room was spacious, muted colors - a large window that looked out onto - a wall!!! If you walked up to the window you could see a pool on the right below. The room was surprisingly run down. I went to place some items in the safe - it was broken and hanging off the wall. I planned to take a shower and there were no bathrobes. The front desk did sent up maintenance and the wall safe was quickly repaired. A robe was sent up. (I tend not to pack a robe anymore due to packing constraints and since so many hotels provide them.) I don't expect a lot - but for the price of this hotel and the additional resort charge etc I was surprised at the lack of amenities. The bathroom rug was frayed with long tendrils pulled away - if they had just been cut them off it wouldn't have been obvious. Paint was peeling off the ceiling in the shower and another area in the room. The bureau where an ice bucket was placed was sticky on the surface! Silly I know but -no pen, no plastic laundry bag provided.