Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from seattle WA

Worst hotel ever

Posted Aug 4, 2014
Our room was in the attic. You knocked your head when you got out of bed. No closet. Coffee pot broken , tub faucet was coming out of the wall, pipes ran the length of the ceiling, TV was old , reading lamp broken. We complained and the response was, "sorry". Do they save the bad rooms for those who book early with expedia? We would have paid more if they had told us it was the worst room in the hotel. There are do many lovely places to stay in kennebunkport. Too bad we had such a poor experience
4 out of 5
for Families
by A verified traveler from n.ireland

friendly staff, great family atmosphere

Posted Jul 16, 2014
Pros: Friendly staff, setting
Most friendly and genuine staff we encountered anywhere in USA. We had a problem with our room booking (our fault entirely) and the reception staff and management sorted it out very quickly and efficiently. Food all round is of good quality and the setting is really scenic. They also have a great evening program for young kids. Rooms are comfortable but not wow!
5 out of 5
for Everyone
by A verified traveler from Virginia Beach, VA

Wonderful escape

Posted Jun 27, 2014
Pros: Everything
Cons: I would have liked a "lighter" breakfast option. The breakfast was amazing but just a bit pricey.
Location: Beautiful private setting within walking distance to town. Plenty to do for all ages.
The Nomantum hotel was just a beautiful experience. My husband and I had stayed here previously and it was a bit tired. The hotel has undergone an extensive renovation and it is the perfect getaway! Everything was perfect - the staff, rooms, view and location. I wouldn't hesitate to recommend to couples for a romantic getaway or families - the hotel offers activities for all ages.
5 out of 5
for Everyone
by A verified traveler

Posted Jun 16, 2014
Pros: Location. Porches. Fairy garden.
Location: The harbor and shops are so Maine.
Staff were extremely friendly and helpful. Very clean. Comfortable beds. Just wish the walls were a little more sound proof.
1 out of 5
by Joel from Rocky Mount, NC

Discriminates against Expedia bookings

Posted Jun 15, 2014
Pros: The rooms were quaint and comfortable with adequate bathrooms.
Cons: 1) Denigrated visitors booking through Expedia 2) $50 hidden fee booked to our credit card, additional to room fee. 3) No self-service elevator.
Location: The motel is 1 mile from the tourist shops & restaurants downtown. Eat at ALL DAY BREAKFAST for a large, delicious, friendly, and inexpensive meal.
The motel advertises a free continental breakfast, but because we had booked through Expedia, we had to pay $15.00 per person for each breakfast, which is why we ate at "All Day Breakfast" restaurant, which I will discuss in "Things to do near by". Once at home, we found a $50 fee that was not on our bill when we checked out. Only by checking our statement on the web did we find it. When contacted, the staff said it was to protect themselves against any unpaid food or phone fees that were not paid. We had not used either, but still we were charged the $50. The rooms we were given were on the 4th floor of a 4 story building, far in the back. We were the only people on that floor the first night. There was no self-service elevator so we had to call the front desk any time we wanted to leave so a staff member could bring the old, handle-style elevator (very small) up to get us. The room we were given was a riverview room, which had a large tree outside the window that blocked 75% of the view of the water. The rooms were quaint and comfortable with adequate bathrooms. There were all hardwood floors and cable TV. I'm feel our hosts would have made our visit and our service much better if we had not booked through Expedia, which this hotel frowns upon.
5 out of 5
for Everyone
by Cindy from East Sussex

Lovely, friendly resort by the river.

Posted Jun 14, 2014
The hotel is within walking distance of the town. People in the town, say good morning to everyone. Food in restaurant and pub excellent and reception desk helpful. We stayed for 4 nights and of the three great weeks we travelled around, this was the best. Lovely area, with walks along the ocean both sides of the town. One side lovely beach, the other side rocky.
3 out of 5
by Greg from Sherburne, NY

Not what we expected from a Kennebunkport resort

Posted Jun 12, 2014
Pros: We did have beautiful view of the harbor from our room windows
Cons: Pretty much everything
Location: Location is great- close to downtown and activity on the main square. Wonderful shopping, cruises, and restaurants.
We were disappointed with our stay. The staff was not particularly friendly or accomodating. The facility itself was OK but certainly not what would be expected at a Kennebunkport resort. The room was very dated with a small bathroom with VINYL flooring, a toilet that was not working properly and the rest of the room was alright at best.
5 out of 5
for Everyone
by A verified traveler from carmel, ca

Beautiful location right on the water

Posted Jun 8, 2014
Close to town, friendly staff (Tina was great to us), clean and comfortable coastal motif room with all the amenities. Walk to the water, rent a kayak, walk to town, everything was great
4 out of 5
for Everyone
by A verified traveler

Excellent location, great waterfront views!

Posted May 25, 2014
I thoroughly enjoyed my stay at Nonantum Resort in Kennebunkport. The hotel was located in the heart of town, right on the waterfront. The views from my room were excellent. The room itself was clean and tastefully decorated. It was a great place to unwind and to bask in the breathtaking New England beauty. I would definitely stay here again!
5 out of 5
by JP from Arizona

Great place!

Posted May 24, 2014 on Hotels.com
We really enjoyed our stay! Friendly staff, beautiful room, and we weren't disturbed once!