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关于蓝色观望者马努埃尔安东尼奥酒店的点评

3 out of 5
蓝色观望者马努埃尔安东尼奥酒店
1K AL OESTE CARRETERA AL HOTEL PARADOR, Quepos, Puntarenas Province

点评

9.2

非常棒

10 分 - 超赞。16 条好评，共有 19 条点评" "
8 分 - 还可以。0 条好评，共有 19 条点评" "
6 分 - 一般。0 条好评，共有 19 条点评" "
4 分 - 很差。3 条好评，共有 19 条点评" "
2 分 - 糟糕。0 条好评，共有 19 条点评" "

9.6/10

清洁度

10/10

员工和服务

9.2/10

服务设施

9.0/10

住宿条件和设施

9.8/10

环保

点评

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was amazing! Everyone was super helpful! Ada at the front desk and Jorge helped with getting us around and with luggage. Great location and view from the room and breakfast is excellent!
2024 年 4 月入住 3 晚
Megan 于 2024 年 5 月 7 日 的回复
Hello David!Thank you so mucho for this review and comment. We feel proud to know that our staff did their best to help you during your vacation.We hope to see you again in the fututre for another amazing stay ¡Pura Vida!

10/10 超赞

Zion

满意：清洁度、员工和服务、服务设施、住宿条件和设施
All is very good
2024 年 5 月入住 1 晚
Megan 于 2024 年 5 月 3 日 的回复
Hello Zion!Thank you so much for your comment and review. We hope to see you again for an even better stay!

4/10 很差

Narine

满意：员工和服务
不满意：住宿条件和设施
2024 年 3 月入住 4 晚

10/10 超赞

Latoria

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was beautiful, the staff were super friendly and helpful. I would definitely stay here again if ever in the area.
2024 年 4 月入住 3 晚
Megan 于 2024 年 4 月 25 日 的回复
Thank you so much for your kind words! We're thrilled to hear that you found our hotel beautiful and that our staff were friendly and helpful during your stay. We look forward to welcoming you back whenever you're in the area. Your satisfaction is our top priority, and we'll strive to make your next stay even more enjoyable.

10/10 超赞

Scott

满意：员工和服务
2024 年 4 月入住 1 晚
Megan 于 2024 年 4 月 17 日 的回复
Hello Scott! Thank you so much for your review

10/10 超赞

pam

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff went above and beyond for sure, the views are breathtaking and we loved the hotel and our room! If and when I go back, I would stay here again for sure!
2024 年 3 月入住 2 晚
Megan 于 2024 年 3 月 30 日 的回复
Thank you for your glowing review! We're thrilled to hear that our staff exceeded your expectations and provided exceptional service. It's fantastic that you found the views breathtaking and enjoyed your stay. We would be honored to welcome you back whenever you return. Until then, safe travels!

10/10 超赞

james

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very unique building, pool area had a great view of the ocean. Breakfast was an awesome display of fresh foods. The staff was very helpful with questions about the surrounding attractions. Staff felt like family
2024 年 3 月入住 4 晚
Megan 于 2024 年 3 月 30 日 的回复
Thank you for sharing your experience! We're delighted to hear that you enjoyed our unique building and the stunning ocean view from our pool area. It's wonderful that you appreciated our fresh and diverse breakfast offerings. Our staff takes pride in providing exceptional service and being helpful. We're thrilled that you felt a sense of warmth and familiarity with our team during your stay. We look forward to welcoming you back soon!

4/10 很差

David

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
I can't believe this place gets good reviews. If they offer you the free upgrade to room 525 don't take it...it's a huge room..but... I can't think of a polite but accurate word for it. A/C struggles to keep up with the heat pouring from the mechanical room near by. The lock stopped working it took several trips to the front desk to get it fixed. I tipped the guy for letting us in to our room. I thought working doors were included in hotels. The water shut off twice. The staff are lovely and do their best, but a place that neglects maintenance as badly as this place does probably doesn't take great care of there staff. Did I mention that there are no dining facilities in the place. Sorry, there is a kitchen, but it is unused.
2024 年 3 月入住 4 晚

10/10 超赞

Ishani

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
The property was gorgeous. The staff at Blue Mirador were very kind and helpful. The bartender did not show up at all the next day, which was very disappointing because we were in Manuel Antonio for only two days. We however had the worst experience eating diner on both the nights at their partner restaurant—Shana by the beach. Blue Mirador does not have its own restaurant and so we had to go to Shana. The food was absolutely substandard and the wait staff were really rude. The one staff who served us both the nights, refused to give us regular water and insisted that we buy bottled water (which we principally don't in a place with clean water in order to avoid plastic waste). She was bursque and unsmiling throughout our interaction. On the first night I thought that maybe something was off—everyone can have a bad day. But the second night she behaved the same way, as if our presence was a bother. Addition to their behavior, I asked them for a seat by the balcony which was empty and they said they can't and gave some flimsy excuse. They also forgot to get me my drink. I don't know if they treat all their guests the same way, but it was a really bad experience during a really beautiful stay.
2024 年 3 月入住 2 晚
Megan 于 2024 年 3 月 18 日 的回复
Thank you for taking the time to share your experience with us. We're delighted to hear that you found our property gorgeous and that our staff at Blue Mirador were kind and helpful.We sincerely apologize for the disappointment you experienced with the absence of the bartender and the substandard dining experience at Shana by the beach. Your feedback regarding the service and quality of food is deeply concerning and not reflective of the standards we aim to uphold. Rest assured, we will address these issues with the management team at Shana to ensure that such incidents are not repeated in the future.

10/10 超赞

Jamie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful views and helpful staff
2024 年 2 月入住 2 晚
Megan 于 2024 年 3 月 12 日 的回复
Thank you for your feedback Jamie!We hope to see you soon

10/10 超赞

Luis Manuel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tuvimos una estancia agradable y el personal fue muy profesional, en todo momento nos ayudó en todo y nos recomendó que visitar. Los amaneceres y atardeceres son únicos en Manuel Antonio desde la terraza de la piscina.
Megan 于 2024 年 2 月 6 日 的回复
Hola Luis!Muchas gracias por tu comentario, nos alegramos de que hayas disfrutado tu estadía y esperamos verlo de nuevo por acá en el futuro ¡Saludos!

10/10 超赞

vanessa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The ladies at the front desk and all the staff are very friendly and helpful. I would definitely return and recommend just because of there service.
2024 年 1 月入住 2 晚
Megan 于 2024 年 1 月 26 日 的回复
Thank you for your kind words! We're thrilled to hear about your positive experience with our friendly and helpful staff. We look forward to welcoming you back and appreciate your comment!

10/10 超赞

Casio

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is close to biezans beach, breakfast a la carte is really good and the service is amazing!
2023 年 12 月入住 1 晚
Megan 于 2024 年 1 月 26 日 的回复
Thank you for your positive feedback! We're delighted you enjoyed the proximity to Biezans Beach, our delicious à la carte breakfast, and our amazing service. Looking forward to welcoming you back!

10/10 超赞

Rose

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The main restaurant is really good! Exc staff plus Jorge at the golf car amazing!
2023 年 12 月入住 1 晚
Megan 于 2024 年 1 月 26 日 的回复
Thank you for your kind words! We're thrilled you enjoyed our main restaurant and experienced excellent service, especially from Jorge at the golf car. Looking forward to hosting you again!

10/10 超赞

Jhon Wong

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff are very friendly - the breakfast is really good :-)
2023 年 12 月入住 1 晚
Megan 于 2024 年 1 月 26 日 的回复
Thank you for your positive feedback! We're delighted to hear you enjoyed the friendly staff and appreciated the breakfast. We hope to welcome you back soon!

4/10 很差

Christophe

满意：员工和服务
不满意：住宿条件和设施
2024 年 1 月入住 3 晚
Megan 于 2024 年 1 月 26 日 的回复
Hola Christopher!Muchas gracias por brindarnos una calificación sobre tu estadía ¡Esperamos verte de nuevo pronto!