Outdoor pool, pool umbrellas, sun loungers
Check availability

Reviews of Hotel Eremo della Giubiliana

5 out of 5
Hotel Eremo della Giubiliana
SP 25 km 7.500 Ragusa- Marina di Ragusa, Ragusa, RG

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 111 reviews" "
Rating 8 - Good. 20 out of 111 reviews" "
Rating 6 - Okay. 5 out of 111 reviews" "
Rating 4 - Poor. 4 out of 111 reviews" "
Rating 2 - Terrible. 3 out of 111 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Eremo is a former monastery. You are greeted immediately by name by the friendly staff. The property is serene, dining is available outside in a courtyard, at the pool, in your room. There is an amazing breakfast buffet. There is a spa or cooking classes by the chef which need to be reserved in advance. It is necessary to have a car to visit the beach or surrounding towns. We also drove to the oldest winery in Sicily for a tour, tasting, and lunch.
Stayed 4 nights in Aug 2022

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful property. They categorize themself as five star, In reality they are two star at best. It’s in an old monastery, and it smells like an old monastery. My room was dusty and smelled extremely musty and moldy. In my experience they used a bait and switch booking scheme. They had many descriptions and pictures of rooms with various categories. I booked a room above the basic room but was given the basic room, they simply renamed the room upon checking in.Even though it was the exact description and pictured as their website for basic room. The grounds are in disrepair. The pool is not maintained. It’s a deep green algae and mosquito infested pond. The pool area appears to be used as a toilet for the owners large dog. It’s run by Amateurs, in every level. It’s situated twenty minutes from any service or attraction. It was my choice to book there, however the lack of maintenance on the grounds made a comfortable stay at the property impossible. I found no outside seating, except at the abandoned pool area. Absolutely not five star.
Stayed 1 night in Mar 2022
Response from GM on Apr 2, 2022
Dear Michael, our property is a five star hotel due to the importance of the history of the place where everything has a specifical means. Probably what you excepted to find here it is not in line with your personal style. As for the pool, we could cover it during the period that it is not possible to use it, but we did not do it for two reasons. The first reason is that the mosaic inside the poll would be damaged by the thermal shock. The second reason is that we prefer to see the pool in its own natural contidition rather than a coverture. Its natual aspect reminds of the nordic lakes with all the gardens around. We could have provide you all these explanations if you had just asked to us. Unfortunately the weather during your stay was not good and this is the motive you did not find any outside seatings. Our rooms are all different and what they have in common is the preciousness of what they have inside and they are categorized as Classic, Superior, Deluxe and Suite not for the sqm but for their furniture. We gave you the room you booked, that is to say a Superior room. We are afraid that your stay was not as you expected, we hope to host you again with an other mood to give you the possibility to appreciate this unique place.

10/10 Excellent

Tessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, elegant old property set in the serene countryside outside of Ragusa. Everything about the place is fine - the service, the food is great, the property itself is lovely. The staff are very good, very helpful and we enjoyed our staff very much.
Stayed 8 nights in Sep 2021

8/10 Good

Noam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful old monastery
Angelo the general manager is very passionate about the place and will give you an interesting tour and tell you about the history of the place. Great breakfast & dinner. The 7 grains bread which is served at dinner is the best bread I've ever had! The almond milk is also great for those that don't eat dairy (I would have preferred it without any sugar but that's just me because I don't like having lots of unhealthy sugar). We had a small issue with the stone wall room (cobwebs & ants) but the customer service was excellent and we changed rooms straight away (normal wall room) and the cost for the upgrade was waived. I recommend staying in one of the deluxe rooms instead of standard (small cells) or the premium ones with the stone walls (the stone has tiny holes through which sometimes worms & little bugs can get in, not good if you are squeamish). The deluxe rooms with normall wall felt much cleaner than the premium rooms with the stone wall. Overall good experience.
Stayed 2 nights in Sep 2020

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay at the beautiful Hotel Eremo !
My husband and I just spent two nights at Hotel Eremo della Giubiliana. There are not enough good words to write about this beautiful hotel, and its AMAZING staff! We originally booked only one night, as we were not sure of going to another area for our 2nd night. We were welcomed by the entire staff when we drove in, and then Margherita and Antonella gave us a tour of the property. Their warmth, and outstanding customer service is beyond words. Margherita then brought us to our gorgeous room, and we immediately booked another night. We only wished we could stay longer. We ate at their lovely restaurant both nights, and the service by Leticia and Simone were outstandingly. We were told of the local production of their food, and truly every bite was delicious. Breakfast in the morning was also incredibly delicious, and the service by Alfio absolutely outstanding! He had me try the property’s fresh ricotta cheese w honey, and it was So delicious. There was a beautiful fire in the lobby, and we enjoyed drinks before and after dinner. We also enjoyed walking the beautiful property, and historic airstrip from WWII. The owner, Salvatore showed us his land, and the beautiful area where their pigs live. Angelo, the manager was very sincere in his intent to make sure our stay was wonderful. The customer service by the entire staff is absolutely outstanding and genuine. It is truly one of the most special hotels we have stayed, and we cannot wait to return! Thank you for a lovely stay.
Stayed 1 night in Dec 2019
Response from Margherita on Dec 16, 2019
Dear Beatriz, thank you for your detailed and extremely positive feedback; that is the experience we would like to give to every single guest staying at Eremo della Giubiliana, a family style, warm welcome and assistance all along their stay. Hope to see you soon again.

10/10 Excellent

Anthony, Liverpool

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe and remarkable property hidden away in the countryside - high levels of privacy, amazing facilities and staff were all polite and we're always happy to help with class A service!
Stayed 7 nights in Sep 2019
Response from Margherita on Oct 7, 2019
Thank you for your feedback. Your satisfaction is important to us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Margherita on Sep 27, 2019
thank you for staying with us.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Special Place
We were greeted in the drive where a valet welcomed us, took care of our bags and the car. Upon entering reception, we were given a glass of Prosecco and a tour of the gorgeous house and grounds. Dinner and breakfast were superb. We could have stayed longer.
Stayed 1 night in Sep 2019
Response from Margherita on Sep 24, 2019
Thank you for really appreciating all our way of hospitality.

10/10 Excellent

CC, Ct

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely lovely place that provides easy access to Ragusa, Modica , Scicli and Punta Seca.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, with a fantastic pool surrounded by a lawn with overhanging trees - great for relaxing during the day, and also for sitting out in the evening. Breakfast was great with lots of choice and local produce. We had dinner one night - served in the courtyard - not cheap but the food was very good. All the staff were very friendly and helpful. We booked a standard room. As mentioned by previous reviewers, these are small but this was not a problem for a 2 night stay as we did not spend much time in the room. For a longer stay, it would probably be worth going for a larger room. Unlike some previous reviewers, we had no problem finding the hotel using our phone map app. It is a 10-15 minute drive into Ragusa which was also quite straightforward.
Stayed 2 nights in Aug 2019
Response from Margherita on Aug 12, 2019
Dear Anonymus guest, thank you for taking your time to write such a good review on our hotel: about pool, breakfast, dinner, staff, map directions (God bless Google map!). We hope you can cme and visit us again in the future

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Lovely hotel. Wonderful staff.
Stayed 3 nights in Jul 2019
Response from Margherita on Aug 5, 2019
Thank you. Your comment is greatly appreciated. Hope you can come back in the future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, great service. Look forward to come back
Stayed 1 night in Jul 2019
Response from Margherita on Jul 24, 2019
Thank you for rateing our hotel. We will be glad to welcome you back

10/10 Excellent

Greg, Sydney, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was once an old monastery, beautifully restored to 5 star. The pool area is great. The service here is a very high standard, our concierge Lorenzo went well beyond our expectations, difficult to find anyone better. Jessica in reception was just superb. The restaurant is excellent also, a very high standard! We loved our 3 nights stay, could have stayed another day had time permitted.
Stayed 3 nights in Jul 2019
Response from Margherita on Jul 19, 2019
Dear Greg, thank you for appreciating our hotel , the service, and all the staff. We always try to give a genuine hospitality; hope you can come back in the future

8/10 Good

David

Liked: Staff & service
Runway
Great room overlooking the runway. Good amenities. Food in restaurant is overrated
Stayed 5 nights in Sep 2018
Response from Margherita on Nov 20, 2018
Dear David, thank you for your feedback and for appreciating our special way of hospitality. We are sorry that you found our restaurant overrated, but as you already know it is mainly based on our high quality productions.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from Margherita on Nov 20, 2018
Dear Guest, we thank you for your rating of our hotel. We hope you can come and visit us again in the future.

10/10 Excellent

Sue, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service room sound proofing not good though.
Stayed 2 nights in Oct 2018
Response from Margherita on Nov 20, 2018
Dear Sue, we are glad to read that you appreciated our service. Rooms are restored or reconstructed as the monks cells, but soundproofing will be improved.

10/10 Excellent

DorisL, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel in a very unique setting. Aesthetically, this has been the most beautiful hotel we have stayed in on this trip. The one and only true issue is that it is difficult to find, even with gps. Trying to find it took precious time away from enjoying it to the fullest.
Stayed 1 night in Oct 2018
Response from Margherita on Nov 20, 2018
Dear Doris, thank you for your wonderful words about our property, set in uncontaminated hyblean countryside, and perfectly restored by the owner with attention to each detail. We know that Eremo is a retreated "secret" place, but google maps can help better in finding us. We hope you can come and visit us again in the future, now that you know the way!

10/10 Excellent

Lenka, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique, beautiful, the most attentive staff, perfect in every way.
Stayed 3 nights in Oct 2018
Response from Margherita on Nov 20, 2018
Dear Lenka, thank you for your nice words about the staff, the appreciation of our work that we make with passion is the best recognition.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Architecturally stunning. Most all breads, meats, cheeses, and even vines made, bred or grown on their 38 hectares of surrounding property. Service was everything you would expect from a 5 star accommodation. Room appropriate for surroundings but a little small.
Stayed 3 nights in Sep 2018
Response from Margherita on Oct 2, 2018
Thank you for your nice feedback. We hope you can come and visit us agan in the future and maybe choose a bigger room. Kind regards

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful historic location
We chose this hotel for the first few nights of our honeymoon. The location is beautiful and very peaceful. The room we stayed in was a classic, which was one a monk’s cell, and was basic but in keeping with the history of the building. We visited Ragusa Ibla, Modica and Scicli. Staff were very helpful and told us best places to park, things to see and where to eat on each occasion. We are in the restaurant which was expensive but a treat to eat the local black pig and locally grown onion.
Stayed 3 nights in Aug 2018
Response from Margherita - Booking and Front Desk on Sep 4, 2018
Dear Mr Crosby, thank you for taking your time to make review of your stay. We are glad you really in the atmosphere of the old monastery. We hope you can come and stay with us again in the future. Have a good time on.

10/10 Excellent

TypewriterRed, Charlottesville, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One enchanted evening...
From the moment we pulled into the driveway it was a special event...the staff is there to serve and does so quietly. and efficiently. I found it the same as I communicated with the staff in advance of the trip as we worked out logistics for our next step of the trip. The food was delicious, the views, the facilities and the living history an experience like no other while in Sicily!
Stayed 1 night in Jul 2018
Response from Margherita on Jul 17, 2018
Dear Guest, thank you for the nice comment you wrote for us. Hope you can come and visit us again in the future! Kind regards Margherita Giannì

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully renovated former Benedictine monastery and Templar castle with wonderful locally sourced food and drink and a tranquil garden with pool
Stayed 4 nights in Jul 2018
Response from Margherita on Jul 13, 2018
Dear Guest, thank you for your feedback. Hope to see you once in the future. Margherita Booking Office

10/10 Excellent

D, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely unique property with great service, amenities and food. Beautiful grounds and courtyards, with both a fun puppy and sweet older dog. We enjoyed our cottage on the airstrip and the wonderful dining experience in the wine cellar. Breakfasts included many yummy choices and the referrals to good restaurants were wonderful!
Stayed 3 nights in May 2018
Response from Margherita on May 28, 2018
Dear Guest, we thank you for taking your time to write so nice words about our hotel; it is our daily goal to make our guests feel like at home, maintining high quality and high service. We hope you can come back in the future again! Regards Margherita Giannì Booking Office

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Stay for 4 with 3 rooms for 3 nights
Four of us booked 1 double and 2 single rooms for three nights. Service was superb. We have never been as well greeted at a hotel as at Eremo della Giubiliana. A 12th century restored monastery. Well done but, of course, needing continual maintenance as hot water was out for a couple hours one morning. There restaurant is very farm-to-table with the hotel making some of their food from their own land. The rooms were very quiet (being in the middle of farm land). You do need transportation to get to the town(s). The hotel has their own airport for tours of Sicily by plane and for flying in to stay. Wifi free. Much parking available. They even packed our luggage (10+ bags) into our car when we left. The hotel does jeep tours of their (+nearby) property but we did not time to partake.
Stayed 1 night in Feb 2018
Response from Margherita on Mar 25, 2018
Dear Guest, thank you for taking time to review your experience at our hotel. Our aim is in fact to welcome guests and make them live special moments during their holiday. Hope to see you again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place. Warm hospitality from each member of staff.
Stayed 2 nights in Nov 2017

10/10 Excellent

M, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very special hotel
This hotel has a sense of history, beautiful grounds in the countryside and in the distance, a view of the sea which is about 15 mins drive away. The staff are just great and could not do more to make sure guests enjoy their stay. The breakfast buffet comprises cold meats, cheeses,eggs, jams, savoury tarts and baking etc. produced on the premises -we stayed for 13 nights and never tired of it. This hotel is a great basis for exploring the area , with beautiful beaches and amazing baroque towns. We were sorry to leave and hope to go back some time.
Stayed 13 nights in Oct 2017

10/10 Excellent

Nancy, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on Earth
Very best "hotel" in Sicily by far. An old converted Monastery that has been lovingly restored keeping the character but modernizing appropriately. Fabulous dinner in the refectory where monks used to eat. The old kitchen has been kept to see, but new kitchen used for innovative fresh meals. The grounds are beautiful with lovely swimming pool, gardens, veggie garden, etc. They offer cooking classes (would have loved to take), have a spa (we took massages-great), took tour of natural valley with water mills (lovely). Whatever you do in Sicily, come here at least two days. I would suggest more! I absolutely loved this piece of heaven. Tranquil, hospitality, history, etc ❤️❤️❤️
Stayed 1 night in Nov 2017

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Would highly recommend!
Stayed 4 nights in Sep 2017

10/10 Excellent

Stephen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely Hotel in a beautiful region of Sicily
It made for a superb holiday - Everything about the hotel was of a quality. It is also located close to towns such as Ragusa, Modica and Sicili, with their beautiful baroque architecture.
Stayed 5 nights in Sep 2017

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service and food. Would definitely recommend
Stayed 1 night in Aug 2017

10/10 Excellent

Jeremy, Colchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to be
14th cent monastry brought up to date by architect owner with lovely enclosed garden with small pool. The staff are far above average and could not help enough helping to organise our local trips to make the best of an area well worth a visit. Food excellent and great outside dinning.
Stayed 3 nights in Jun 2017

10/10 Excellent

Julie, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful converted monastery.
Converted very authentically. The beautiful dining-room, which doubled as a breakfast room, had natural limestone walls, highly polished floors and wooden ceiling beams. All original windows were restored, & the theme continued throughout all the main areas and indeed into the bedrooms. The grounds were lovely. There was a main terrace that could be reached through reception or the dining-room. In fact, it was possible to eat outside if you wished, & many people had breakfast outside. This led into further gardens, with plenty of trees and flowers. A pool at the end , with overhanging trees, and lots of further little nooks and crannies with the sounds of running water. Very tranquil. There was a further dining-room downstairs, which I didn't see, which was apparently suitable for smaller parties & family parties. In fact, there was a family celebrating a 40th wedding anniversary whilst we were there. It would be beautiful for a small/medium wedding. We ate 2 evening meals there, which were both excellent quality. Breakfast was included in our package. This was very good & you couldn't fault the choice. Staff were very friendly and helpful. It was a good base for visiting a few very pretty little towns. Not an easy place to reach. You needed a car to travel around.
Stayed 7 nights in May 2017

10/10 Excellent

Charles, New York state

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Sicily
I have been all over the island. Third trip. This spot is gorgeous and a great base for day outings. It's been in the same family for centuries, and the current owner is sophisticated, fluent, welcoming, and makes his own ricotta every morning over a fire at his farm on the property. Not cheap but totally worth it.

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really lovely and relaxed hotel - been twice and would go again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place for pure relaxation. Wonderful gardens and buildings with great enthusiastic staff. We stayed in one of the cottages (a few minutes drive from the hôtel),which was peaceful and well set up. If we are to find a gripe it would be that the restaurant is a bit pricey for the food served and the wine is expensive for what it is. Notwithstanding this it was our favourite hotel on our two week four stop tour of Sicily.

10/10 Excellent

Sinead & Tony, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic unique hotel
We stayed in Hotel Eremo della Giubilianna for three nights and couldn't have anticipated a better stay. From the moment we stepped through the door, the experience was excellent and received a very nice welcome including a glass of prosecco on arrival. It is a converted monastery in a private estate setting and a real boutique hotel feel. Beautifully maintained location with great attention to detail. The staff and service levels were excellent coupled with fantastic restaurant in a unique location. The staff couldn't have done anymore for us, they even assisted us planning our onward trip around Sicily and provided guides for nearby things to do and see and eat. On the first night we had the five course tasting menu and it was excellent, tasty unique food in the beautiful romantic courtyard setting. I would highly recommend this. Breakfast buffet was a great spread of fruit, hot food, pastries, cakes, meats and cheeses and very accommodating to our requests for soft boiled eggs and other extras. We have travelled the world and I can really say the service levels and ambiance at this hotel are absolutely outstanding. Very convenient to reach the beach and nearby baroque towns such as Ragusa, Modica and Scicli. If planning a trip to this region, don't stay anywhere else! Even the pets (cats and Dog Lilly) were friendly and playful. We will definitely return. Just wished we could have picked up this hotel and taken it with us for the rest of our trip around Sicily.

10/10 Excellent

Philippa, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a place
We had a fabulous time and enjoyed every minute. It feels like staying in a private chateau when the owners are away but the staff are there to look after you. It is a very special place

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting, although a car is essential.
Staff could not be more warm and welcoming. As a former monistary, the rooms were somewhat confining. The public areas are breathtaking.

10/10 Excellent

Robert, Shoreham-by-sea UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb cottage by the airport runway!
We stayed in cottage 5 on the private aero drove which was a unique special experience. We dined at the Eremo estate 400m walk away. We could drive but preferred to walk. Breakfast was superb as was evening dinner. We had 1 dinner but dined in Marina di Ragusa the other 4 nights. No planes came whilst we were there so it was very quiet!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and competent staff. Peaceful and beautiful setting. Fabulous breakfast buffet. We loved everything about our stay

10/10 Excellent

Mike & Sue, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax
The hotel provides a relaxed atmosphere and makes a great base for touring the south and east of Sicily. The cottage we were in was extremely private, comfortable and spacious. The hotel amenities were excellent. Dinner in the courtyard was wonderful. I think what distinguishes the hotel is the staff, all of whom were incredibly attentive and very helpful In providing touting ideas, making off site reservations and providing directions when asked.

10/10 Excellent

world taveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing helpful staff and peaceful surroundings
We were not too happy with our first room so they upgraded us to a very large suite.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel with a great restaurant
This converted monastery aims high, and for the most part they succeed. The recent conversion of the monastery has been done in great style. The service is excellent and attentive, and most staff speak English. The grounds are beautiful and peaceful and very rural. The restaurant has a superb chef and wine list, and our dinner there was excellent. Breakfast, too, has a wide choice including hot items. We had a standard room, which was smaller than we would normally expect for a hotel of this class, and the plumbing in the bathroom frankly needed renewal. It is a short drive from Ragusa Ibla and is the perfect place to stay when visiting the town.

10/10 Excellent

Patrick, Los Altos, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Former monastery updated beautifully!
We had booked a cottage, which was down the path from the main building and dining room. It had a bit of a humidity problem, so the general manager without hesitation moved us to the best room in the main building. It was incredible! The food in the restaurant was divine. The breakfast buffet also. Top notch.

2/10 Terrible

Perry, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Dreadful. Please Avoid.
In an otherwise wonderful two week Sicilian holiday, this was the unsightly blemish. The hotel markets itself as luxury, comfort, and exclusive. The reality is that while it appears to fill that bill, it is quite lacking on all the key points. Directions we were provided to the hotel were grossly inaccurate, compounded by the fact that several locals we encountered had no idea where the property was. Additionally, Hotel staff were unable/unwilling to explain exactly how to get to the property. During a period of two hours (yes two hours) no effort was expended on their part to assist us, despite their knowledge that we couldn't find the place. The service from Margarita was incomprehensibly awful. Upon our belated arrival, we were rudely greeted by the same hotel staff who assured us that everything that had gone wrong was our fault, at one point arguing with us in front of other guests. The room was tiny, smelled of carpet air freshener, and was quite noisy due to flushing toilets and rushing water sounds. The climate control was not functioning properly which added to the dark comedy that this hotel is. Despite prepaying for this room for two nights, we opted to leave after the first. (Yes, it really is that bad!) Please pick another property. We stayed in Ragusa at the Antica Badia Relais Hotel, which was simply wonderful. Please read my other reviews on Expedia or Booking to get a sense of my other reviews. This Hotel really should be avoided if possible.

4/10 Poor

pmh, north carina

Disliked: Cleanliness, staff & service, room comfort
Do not go if you have allergies
The fragrance in this hotel was so strong I had an asthma attack. Very hard to find even using GPS. A long out of town. Restaurant food just passable

10/10 Excellent

William, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sicilian country estate
Beautifully restored and maintained property,producing its own products,wines and crops. Honors history of Knights of Malta (to whom it once belonged) in decor and style. Friendly helpful staff. Our room had a terrace