Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Great stay

Posted Oct 16, 2014
Pros: Room was very clean. Staff very friendly and nice
Location: Hotel is a bit away from a lot of things but you get tours for great deals which some places are about 30-45 minutes away
Check in was very easy and quick. Staff was very nice. Very nice experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lowell, MI

Great Hotel

Posted Oct 16, 2014
Cons: We stayed on the fourth floor and there was no water pressure. Water temps were also either scorching hot or cold.
Location: We went to Explor and did zip lining, swimming in underground rivers, and ATC rides. We also went shopping in Playa Del Carmen with our Hotel.
We went here on our Honeymoon and had a blast. The staff was always helpful and friendly!! The pools were awesome! The beach was great, there was alot of seaweed but that was because we went at the end of Hurricane season, but it didnt bother us!! The food was ok, Route 66 was the best. Must have been that we just wanted a cheeseburger!! :) The only thing we didnt like was that there was no water pressure. I dont know if it was that we were on the fourth floor or what. Being that I have long thick hair it would take forever to shower and by the time my husband was ready to shower there was NO water. We did call the front desk, but never heard anything past that. That being said, we would definitely go back in the future!
3 out of 5
by A verified traveler from San Diego

The beach are not good.

Posted Oct 14, 2014
Pros: They have everything at this hotel. It's great!
Cons: LOL the beach! Everything was good!
Location: You are very close to the parks and away from all the traffic in the downtown.
If you go to Cancun for the clear beautiful beaches then this is not the hotel you want to stay in. I've traveled to Cancun many times and had no problem with the clear beach this beach was full of sea weeds they try very hard to clear the sea weeds every morning and afternoons but it doesn't matter the sea weeds are in the water. The service was great and the food was awesome! I would stay at this hotel if I wasn't planning to go in the beaches. If the reason you go to Cancun is for the beaches then this hotel would not be for you.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Great stay

Posted Oct 9, 2014
Everything was great. Hotel room were very modern, restaurants had great menus. Only thing negative was the beaches. They were dark and unable to swim with all the washed up ocean items... Really wanted to be able to swim
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 30, 2014
We went for our honeymoon and it was great! The staff was very friendly and always accommodating to our needs. The rooms were very comfortable after a day at the beach. They were also very spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Vacation

Posted Sep 21, 2014
We had a great stay at Ocean Coral it was amazing! We went with a big group and everybody loved it! Awesome rooms, great staff, great services! Can't complain about anything would recommend it for everyone!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Canada

September 2014

Posted Sep 16, 2014
awesome place to stay the food is excellent. the staff are really friendly and helpful. rent a car if you want to go places the taxis charge way too much and no bus service from the hotel.go see the guy on the beach if you want to do excursions way cheaper than what the hotel offers.we will definitely go back to this hotel.the beach is not as nice as in Cancun but it was still great.
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Posted Sep 14, 2014
Cons: clean the green weed on the beach, because a tractor comes and just moves it around but does not pick it up and it keeps accumulating.
all the employees were wonderful and alway trying to keep us busy
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2014
Very clean activities all day long. Worth the trip down to sunny Cancun. The entertainment staff is top notch. Would never stay anywhere but this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasing time at Ocean Coral

Posted Aug 18, 2014
Pros: People who work there, pools, menus, location.
Cons: A lot of seaweeds on the beach, they can clean it better to improve beach experience
Location: Great location, 15-20 min to airport. Great things to do in the area, especially Chichen Itza
Extremely friendly workers, nice swimming pools, variety of foods, on the beach with plenty of entertainment.