The US Grant - A Luxury Collection Hotel Reviews

Good location, bus stop right outside the door. Easy to get to the Zoo and Sea World on public transportation. You can also take the bus to LaJolla easily . Staff very helpful for getting around town.

We were very disappointed. You could hear everything going on in the hallways (doors slamming, people talking, vacuuming, etc.) With only three tables occupied in the dining room and after a ten minute wait, we finally left the hotel to find an outside restaurant that would appreciate our business. I will not return nor recommend this hotel to anyone.

My husband and I had a wonderful experience at this hotel. All of the staff were outstanding! The rooms are beautifully decorated and very clean. The hotel restaurant is also excellent, from the food to the service. In fact, on our last day at breakfast my husband accidentally dropped a $100 bill on the seat. The staff immediately called us in our room. You just don't find service like this anymore!!! Wow!

The hotel was clean and over all fine. However the you could really tell that the hotel liked to nickel and dime the guests. The ethernet in the rooms wasn't complimentary and you could only connect to the lobby wifi for 3 hours a day. They also didn't have things that every other hotel i've stayed at will give out for free like bandaids, or quart sized plastic bags for bringing liquids though TSA. Howeve the staff was all great, very helpful. One piece of advice pay the extra $10 for a city view room the courtyard view rooms are DARK. Our room never got direct sunlight and it didn't ever get bright in the room even during the day will all the lights on.

Stayed at the US Grant after seeing John Edwards, Medium in one of their large meeting rooms. It was great. The hotel staff were all there to help. The hotel was great.

Booked this hotel as result of Expedia recommendation since the hotels rooms reserved at a conference filled up and had to make a choice last minute. Pleasant staff, clean modern room in a somewhat dated old building but with a lot of charm and elegance.

Hotel is very nice in side and out, although check in time was at three room was not ready until almost four. I think Expedia should let you know that parking is $42 a night. The room was nicely appointed, high ceilings, nicely furnished. But if you are light sleep be prepared to hear the city noises. Also the bathroom is large, but the water pressure in the shower was minimal.

As soon as we arrived, the staff was there to help us; their service throughout our stay was excellent. The hotel is beautiful and central enough to have easy access to restaurants (near by) and the main attractions (via transportation). If public transportation is a preferred choice, the trolley and buses are a few feet away from the hotel. The room was very clean; cleanness is one of the number one reasons why we choose high end hotels.

Hotel is very old and charming. Staff is SO FRIENDLY and HELPFUL. Room service fast and good. Room very clean, housekeeping awesome....loved coming home in middle of the day and finding my room made up. So often when staying multiple days, I have returned from my activities and found my bed not made. And if I am paying premium rates, I want my bed made for me! A small thing, but significant in how I feel. Room was small but very elegant. Bed and pillows super comfortable. Bellmen all fabulous and helpful in everything from suggestions for activities, hailing cabs, or in where to park to avoid tickets! Cheerful and smiling....another small but significant thing. Even remembered our names!

... the windows of our room (11th floor) were very, very dirty. And while the expedia listing promised free wi-fi, it turned out that the hotel charged another $24.