Castle Inn Reviews

Castle Inn is conveniently located near many attractions, restaurants, and shops. The rooms are comfortable and quiet. My only complaint is that the mattresses are bouncy: if your bed partner moves, you're going to feel it. But this is a minor issue with our stay. We had plenty of pillows, the room was clean, and everything worked. We would absolutely stay there for future visits, and we've already recommended it to friends.

I stayed at the Castle Inn for four days. I was in town for JP Morgan, a very large conference, and all of the hotels near Union Square were booked so I ended up here. The Castle Inn was perfectly fine. It isn't the Ritz Carleton, but for $150 a night during a very high-demand week I had a clean, comfortable room with a good mattress, a nice hot shower with good water pressure, and very attentive and helpful staff. The neighborhood has some lovely restaurants and bakeries in it, and it is walking distance to many tourist areas. It felt safe, though I did not go out walking at night. The furnishings are pretty basic but I don't need marble countertops in order feel at home. One thing I would suggest is to ask for a room far from the street. I was very glad to have a room in the back because the street noise and the elevator would, I imagine, be quite loud if you are near the front.

The room was clean, the WiFi was OK - not as fast as I would prefer but very workable. Parking was good with motion detection in place for security. Overall I was happy with the accommodations.

Water drips all night from a leak in the ceiling a strong musty odor fills the restroom so it's been going on for some time.

From the outside and walking up the stairs it looks like a rent-by-the-hour hotel. My room was comfortable but basic. There was a constant electric-motor hum but gracefully I have a hearing loss so I was able to sleep through it. I don't recommend it for anyone other than tourists on a budget.

Good location. Room was ok. Most important to me, bathroom was clean. Beds were a little too "lived in." The complimentary breakfast was not good at all. It wasn't set up on time, orange juice was closer to water and the expiration date on the yogurt was expired by 2 months! Staff was nice tho.

Great place to stay with family. Clean room. Parking was included in the price, and it is very, very well-lit, at the center of the building. So it appeared quite safe. Room was nice - away from the Broadway St. Hence there was not much street noise. The neighborhood seemed to be safe. The Wharf and China Town were not too far. The breakfast was ok - oatmeal, danish, apple, granola bars, juice, coffee. You have to collect the breakfast items from the reception area and take it to your room. They provide trays which made it convenient to carry.

We stayed for 3 nights in a king room. Great location on the main road. Has parking facilities. Nice size room, iron, and fridge. big mirror. Expected less for a 2& half star. Breakfast snacks and tea and coffee available to collect from the reception and take to room. No where to sit though. Would stay again.

Comfortable stay, even allowed us to check in early.