Ratings based on 773 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Iowa
Posted Jul 3, 2015
Pros: Walking distance to many things
Breakfast is very slim and the parking is about impossible unless you own a smart car. Spots are very small and not enough for the rooms available
for Everyoneby A verified traveler
A hotel in the neighborhood, not a tourist trap.Posted Jul 2, 2015
Pros: Staff, location, charm.
Location: Polk Street and Van Ness Avenue: Shopping, eating, drinking, nightlife Fisherman's Wharf and Chinatown: Same as above but a bit of a walk
If you're looking for the Hilton, look elsewhere—the Castle isn't for you. But if you don't require the (overpriced) luxuries of a high-end hotel, and you're looking for a clean, quiet room right in the neighborhood for a decent price, you'll enjoy the Castle and its staff. From the moment we arrived to the time we checked out, our experience at the Castle was great. Desk staff were polite and helpful, advising us on the best ways to get around and where to see the neighborhood highlights. Everything was just as advertised, no hassles, no hidden charges, and our room was clean and welcoming. By hitting up the local grocery nearby and making use of the room's fridge/freezer and microwave, we were able to knock off a good chunk of the food expenses for our trip. The Castle also sits in a fairly central location to lots of walkable (or Uber-able) spots in town, and we felt safe everywhere around the hotel. Covered parking for hotel guests too! All in all, we would go back to the Castle Inn without hesitation. Perfect for anyone who wants to see SF for the first time, or who wants to avoid being stuck in the business/tourist district their whole trip.
for Everyoneby A verified traveler from Idaho
Posted Jun 30, 2015
Great location to get to Fisherman's Wharf and Golden Gate Bridge by bus/trolley, terrible Wi-Fi. Would definitely stay there again.
for Everyoneby A verified traveler from Singapore
Newly renovated downtown hotel near the wharfPosted Jun 28, 2015
Level 1 rooms were recently renovated, new and modern, but the rooms on the 2nd floor were old and outdated. The doors aren't cut too well and we sometimes had trouble opening or closing them. That being said, the hotel was clean and service was not lacking.
for Everyoneby A verified traveler
Free Parking! Great placePosted Jun 22, 2015
Pros: Free parking, was able to check in very early, had A/C!
Cons: Hotel was dated but clean. TV was smaller than we would have liked.
Location: Good sandwich shop, Crave close by.
Great experience. Front desk gave us a map of San Francisco and showed us some good places to go. She even showed us the part of town to avoid at night. We were able to check in before 10am since our room was ready and we were able to park our car. Would stay there again without thinking twice.
for Everyoneby A verified traveler from Wisconsin
Walking distance to the PiersPosted Jun 17, 2015
Pros: Perfect Clean , friendly and so helpful when asking directions.
Cons: put tub stoppers in room for those that want baths
Location: Fisherman's Wharf, pier to Alachtraz, location was walking distance to everything Golden Gate bridge but was so foggy you could not see
Everything was Fabulous stay was perfect even for the cost Staff couldn't have been better, walking distance to the piers, Lombard Street
by A verified traveler from Washington DC
For the cost of the night, I expected betterPosted Jun 11, 2015
Pros: The breakfast was actually nice.
Location: It was a great location; however, since the real estate is so expensive they can leave it as is...
The hotel was nice; however, for the price I would have liked a bit more of the commodities in other hotels. There were no white linens which immediately made me think it was unclean. I would not stay here again, if I'm low on funds I will have to stay on the streets.
for Everyoneby A verified traveler from Santos, Brasil
Hotel razoável, ótima recepcionistaPosted May 29, 2015
Cons: O café da manhã.
Location: Localização razoável, com fácil acesso aos pontos de ônibus e cablecar.
Hotel simples, mas, fomos muito bem recepcionados pela atendente, que nos forneceu todas as informações necessárias para transitarmos pela cidade.
for Everyoneby A verified traveler from Winnipeg,MB,Canada
Great location!Posted May 29, 2015
Cons: Updated room decor
Location: Close to Crookedest street, Fisherman's Wharf, Cannery, Ghirardelli square etc Lots of restaurants and bars close by. Wallgreens very close by
The staff were very positive and helpful! The location was great. Close to all of the attractions but far enough away to experience a different side of San Fran.
for Everyoneby A verified traveler from Philadelphia
Nice hotel,convenient location and a great managerPosted May 27, 2015
Pros: Very convenient location. Free parking.
Cons: Could be a little more updated.
The manager of the hotel was extremely helpful and courteous.