Thank you very much

Thank you

Hola Jose,Gracias por el excelente review y por mencionar la atención que damos a nuestros huespedes. Fue un placer servirle. Mejores deseos!

Thank you very much

We are glad you enjoyed your stay with us and hope to see you again soon. Take care and safe travels. See you next time.

Thank you for your positive feedback. Hope this will be your first option when you come back to Puerto Rico.

Dear Adolfo,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,At Wind Chimes Boutique Hotel,Guest Services Host

Dear Adolfo,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,At Wind Chimes Boutique Hotel,Guest Services Host

Thank you for choosing us. Safe travels and come back soon.

Good afternoon, We are glad you enjpoyed your stay with us and hope to see you again soon. We thrive on hospitality and are always happy to hear our guests enjoyed their stay.

Hi Alexander,Thank you for the excellent review and for mentioning the staff. It was a pleasure serving you, best regards!

Hi Bianca,Thank you for the excellent review and for mentioning our staff. It was a pleasure having you stay with us, best regards!

Hi Angel,Thank you for the excellent review. It was our pleasure serving you, best regards!

Hi John,Thank you for the great review. It was a pleasure serving you and having you back again. Hopefully by the next visit the bar will be open. In the meantime Niche Bistro our restaurant with a bar is available to all of our guests in our sister property just seconds away at Acacia Boutique Hotel. We will see you again soon, best regards!

Dear guest, We are glad you enjoyed your stay with us and hope to see you again soon.

Dear Guest, We are glad you enjoyed your stay with us and hope to see you again soon!

Hi Jorgelina,Thank you for the excellent review and for mentioning our cleansiness and staff. It was our pleasure serving you, best regards!

Hi Marisa,Thank you for the excellent review. It was our pleasure having you stay with us, best regards!

Dear guest, We are glad you enjoyed your stay with us and hope to see you again soon.

Dear Jasmine,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,At Wlnd Chimes Boutique Hotel,Guest Services Host

Dear guest, We really hope you would have said something the moment we were arranging your cab ride to Old San Juan, and to the airport, We would have accomodated you in a more comfortable room while the issue with the floor was addressed. We hope the rest of your stay was awesome and are sure the staff treated you with wonderful hospitality. Hope to see you soon.

Thank you for your great review. Hope to see you again soon.

Thank you

Thank you very much

Thank you very much

Thank you very much

Thank you very much

Hi Oscar,Thank you for the excellent review and for mentioning the excellent service of the staff, best regards.

Hi Virgie,Thank you for the excellent review and for mentioning the hotel and staff, it was our pleasure serving you. Best regards!

Hi Davud,Thank you for the excellent review. we are very happy you enjoyed your stay, best regards!

Hi Delia,Thank you for the excellent and detailed review. We really appreciate you mentioning the staff. We hope to suu you again soon, best regards!

Dear Anthony,Thank you for staying with us. There was a problem with the Puerto Rico electric company in the area. However we were able habe electricity in our hotel with our Power Generator. We appreciate your feedback.Best regards,Eddy,At Wind Chimes Boutique Hotel,Guest Services Host

HI Denise,Thank you for the great review, it was a pleasure serving you, best regards!

Gracias Stephanie por escojer nuestro hotel y nos alegramos que disfrutaste tu estadia. Esperamos que vuelvas pronto.

Hi Sophia It was a pleasure having you as our guest. We are glad you enjoyed your stay and hope to see you again soon.

Hi Lara,Thank you for the excellent review. It was our pleasure serving you and hope you both come back soon, best regards!

Hi Laurie,We are sorry you feel this way. The hot water was immediately fixed by front agent Ricardo since you turned the knob the opposite direction. Housekeeping does not enter rooms when a ""Do Not Disturb" sign is placed on the door and was cleaned immediately on the third day when you decided to remove it. We are sorry about street noise but it is a tourist area in downtown Condado, so you can expect to hear some people in the area outside the hotel especially on weekends until at least 10pm. It was a pleasure serving you, best regards!

Dear Amy,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,At wind Chimes Boutique Hotel,Guest Services Host

Hey Michael, It was awesome having you as our guest. We are glad you enjoyed your stay and hope to see you again soon. We pride ourselves on our hospitality and location and really appreciate you choosing us. Safe Travels and see you soon!

Hello!We're so happy to hear you had an excellent stay! hopefully we get to see you again soon!Best regards,

Hi Nadia,Thank you for the excellent review, it was our pleasure having you stay with us, best regards!

Hi Nathaniel,Correct we have from full size to complete apartment suites. Towels must be exchanged and can be as often as you wish but we cannot allow unlimited towels to pile up in rooms. It was our pleasure serving you, best regards!

Hi Florence,Thank you for your excellent review. It was our pleasure serving you, best regards!

Hi Juana,Thank you for the review, especially mentioning the staff and location. It was a pleasure serving you, best regards!

Hi Mackenzie,We are sorry you feel this way. The property as well as rooms are cleaned and inspected. You gave no complaints in two days while passing multiple times by the front desk and being asked how was your stay. We would like to have known what was awkward about our very simple and quick check-in process. Also we have soothing jazz instrumental music at the front desk although at times we do have multiple guests arrive at the same time, who at at times may be excited to be on vacation. As stated at check-in, each key is individually made to open only your room but additionally all common area doors, which is why you sign the Registration Card stating you understand that there is a 150.00 charge for a lost key. It was our pleasure serving you, best regards!

Hi Goldie,Thank you for the great review, it was our pleasure serving you, best regards!

Hi Heidi,Thank you for the excellent review. It was our pleasure having you and your children stay with us and see how much they enjoyed our property and island. We hope to see you all again soon, best regards!

Hi Juana,Thank you for the excellent review, it was our plesure serving you, best regards!

Hi Andre,We are sorry you feel this way. There is a very clear sign that says Bell/Timbre both in english and spanish and the sign as stated to go to the other hotel is only if there is no answer since we may be attending a guest or situation on the property, You did order the smallest and most economic room available, even so you wil not find any room even close to this quality and price in this whole area which is the heart of Condado and 10 seconds away from the beach one way and the main strip in the other direction with over 100 restaurants, bars, clubs, pharmacies, supermarkets, clothing stores, bakeries and mauch more. We are sorry about your comment about the locals not being friendly considering apart from the main strip which is very tourist orientated this is an elderly dominated area. No complaints was made to the front desk but we do have light bulbs available as well as any other need for the room and a very excellent Housekeeping and Maintenance crew to resolve any isssue that may be reported. We are sorry if you were pointed to the direction of your room which is literally right outside the door, which when easily accesible is routine. Apologies for not being able to give the free upgrade requested due to a fully booked hotel. It was a pleasure serving you, best regards!