Hotel St Francis Reviews

No coffee in room. Restaurant not open until 7 am to get cup of coffee. Lobby needs coffee (not instant from a machine) at least early in the morning. Our first morning restaurant manager did not show up with a key until 7:30 and coffee was not ready by the time we left. This is huge enough for us that we will not stay here again.

We booked 3 nights via Expedia and even received an advance check-in email for our preferences. We requested a room with a good view. Our room had an excellent view of a dumpster and was just large enough to contain the queen bed. The sink was outside the bath making the small room seem even smaller. The shower stall had no light or shelves so you took showers in the dark and had to put soap, shampoo, etc on the floor. Since the maids never replenished these items we washed the soap to a nub. We asked to change rooms but they were booked. I hoped to give this feedback upon check out but the desk clerk never asked, he just rang up my parking fees. Next visit to Santa Fe will not include the St. Francis.

Very nice hotel well situated with professional, helpful and friendly staff.

Air conditioner didn't work. Staff said that it had been out for two weeks but thought that they would have it fixed that day. One night in that heat was enough for us. We canceled our reservation and moved to another hotel. They gave us a small refund which I didn't think was adequate due to the inconvenience and the fact that we didn't get any sleep that night.

Overall, hotel was nice. Good location, and staff was very helpful. Hotel has beautiful front porch where we could have drinks and socialize with other visitors. Only negative was room size. The bathroom was not easy to use (because it was a part of bedroom and tiny). The room size is ok for one person, but definitely too small for two people.

very peaceful hotel....close to many restaurants and art shops

Tiny room with windows opening out in street where people can watch inside and you can hear them and cars and everything even with door closed.

Truly a great experience. Perfect location, professional staff, and delicious food. Chef Clay was outstanding; taste and presentation was off the chart! We will return!!

at first glance room appeared modest, but all elements were there, there was a charm realized later, good service by staff, good food, great location

The hotel is in a great location just off the historic plaza. It is an older facility, but well cared for and comfortable. I would definitely stay there again