Ratings based on 1,830 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Hotel

Posted Jul 4, 2015
Nice, clean, and quiet. Breakfast was excellent and complimentary. Beautiful and historic location in Santa Fe. Close enough to all of the Santa Fe attractions, but far enough out to be quiet and allow you to easily go to other places. Hotel staff was nice and they offer free cookies at the reception desk. I would definitely recommend this hotel to friends and family.
5 out of 5
Recommended
for Everyone
by A verified traveler from E

Gorgeous hotel close to the main plaza and shops.

Posted Jul 3, 2015
I stayed at this cozy hotel with my family and we all loved it. Our room and patio were gorgeous with plants all around. The breakfast was amazing as well. I definatelly will stay here again and highly recommend this hotel to family and friends.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
Staff are helpful and friendly. The rooms were delightful, and the breakfast was delicious.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado & Arizona

Excellent hotel in Santa Fe

Posted Jun 30, 2015
Pros: Friend in Arizona
Cons: see above.
Location: Town Square, history, opera.
Great place to stay, walking distance to the best restaurant in Santa Fe (Bouche French Bistro, expensive but exceptional). Two things that could be communicated, from the paved parking lot at check-in, the parking lot for 15 is soft gravel (important if you are traveling on 2 Harley's), and the suite with kitchenette and fireplace had a 4" step up from the bed to bath (something that you should know). Recommend, with understanding of the above. Dave
1 out of 5
by A verified traveler from CA

Hospitality Horror

Posted Jun 25, 2015
It took me about 10 hours to drive through three states and finally arrive to the hotel. Aware of late check-in procedures, I called well in advance to inform the front desk about my late arrival. Upon my arrival, the front desk personnel was questioned the time that I originally informed the front desk, only about a 20 minute difference, I would be arriving as he was given a much different time. In fact, he seemed inconvenienced at my current time arrival. The check-out process was even worse. To add to such a horrible front desk experience, I was charged twice for this one night stay. In all honesty, it was the lack of an inviting environment by these two individuals that left me with a completely dissatisfied experience of the hotel. It is a shame too because the property itself is uniquely cultural, the service staff was outstanding, and the made to order breakfast was tasty.
3 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Ok Stay

Posted Jun 21, 2015
Pros: Location is excellent
Cons: Upgrade rooms
Location: The plaza is only a few blocks away and a very easy walk to the shops and restaurants.
B&B was outdated but what I expected for being in a historic area of the city.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close. To plaza in Santa Fe

Posted Jun 20, 2015
Charming cottage, poor shower but wonderful breakfast and great staff
4 out of 5
Recommended
for Couples
by A verified traveler from arvada co.

close to the downtown shops.

Posted Jun 12, 2015
Pros: we liked the cozy rooms and the view.
Cons: creamer for coffee in the rooms.
Location: Close to downtown shops, easy walk..
we loved the adobe style condo, and the narrow roads.
5 out of 5
Recommended
for Everyone
by A verified traveler from galveston

Darling southwest style - perfect location

Posted Jun 5, 2015
This hotel is made up of a number of freestanding adobe style casitas. We enjoyed our king size bed and suite since it had a porch that faced a nice little courtyard. Wicker furniture and there were roses blooming. Breakfast was awesome and provided your choice of am omelette cooked to order or waffles, toast, cereal and fruit etc.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice stay.

Posted Jun 5, 2015
Pros: The wonderful breakfast.
Cons: The bathroom is a little old, which didn't really bother me, but it could be "refreshed".
Location: Its a little far from Santa Fe plaza, (one half mile) especially at night in the dark, but they offer a shuttle which worked well for us.
Our room was very nice, no frills. The hotel has Santa Fe charm. The included breakfast was fantastic! - made to order omelette or waffle. Its about a half mile walk to Santa Fe Plaza but they have a free shuttle that worked well. Its nice they allow dogs. We will definitely stay here again.