Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
100% of guests recommend
4.3 Room cleanliness
3.7 Service & staff
4.2 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Noisy and in bad conditions

Posted Mar 24, 2014 on Hotels.com
It was so noisy in the room, I felt I was sleeping outdoors. I recommend you to ask for a room in the back where is a bit less noisy. They were also renewing some rooms so there was a lot of noise during the day. Hotel is old and way too overpriced. The only good thing is the location close to metro station, however, if you are not planning on taking the metro daily, I recommend you to stay away from this hotel. Service is also terrible, they don't help with the luggage when you arrive and if you have heavy luggage like myself, good luck with the stairs. Once I asked them to help me calling a taxi and the lady in the reception said they couldn't. Restaurant food is terrible and comes cold many times. I have stayed in a few hotels in Sao Paulo, including cheaper hotels, and this one was the worst one by far.
3 out of 5
Recommended
for Business Travelers
by Jorge from Costa Rica

STAY IN MERCURE PARAISO

Posted Nov 21, 2013
Pros: the confort of the rooms.
Cons: the system of the reservation and the advertising.
Location: Well.
Hello. I had a disappointment, because I got to the hotel at 7 in the morning and an hour later I got my room. The reason was that the room was not ready even though I made my reservation days earlier. And the other problem was that the breakfast charge on my bill, even though Expedia's announcement indicated that breakfast would be free (included in the final price per day). So, that's my disappointment the hotel.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Mar 8, 2013 on Hotels.com
5 out of 5
Recommended
by A verified traveler from MEXICO

GREAT LOCATION, GREAT ROOM

Posted Nov 16, 2011
REALLY HELPFULL STAFF
4 out of 5
Recommended
for Couples
by A verified traveler from Peru

Convenient location, but can be noisy

Posted Mar 11, 2010
Hotel itself is good, rooms are apartment-style, with little living room and a balcony. Only about 50m from Paraiso metro station. About 10min walk to Avenida Paulista. Area around it has plenty of small bars and restaurants. The only issue, there was some construction going on nearby, even at night, and hotel windows don´t protect much from the noise.
3 out of 5
Recommended
by A verified traveler from London

Good

Posted Aug 5, 2009 on Hotels.com
Just stayed for a night, because I had a wedding party close to the hotel. Very good location, right next the metro. Not impressed, but good value for money. Location a little bit noisy, but expected as it is in Sao Paulo town center.