Ratings based on 124 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom P

Econo Lodge Richmond Hill

Posted Apr 20, 2015
Used a card to reserve the room like it says you can do. I paid cash when I got there yet my card was still charged. A friend's AC didn't work and all they asked him is if he wanted to check out... No discount was offered, a fan wasn't offered, and no one tried to fix it. There's no pool and late check out is not offered. Nice for a short, quick stay though.
1 out of 5
by A verified travelerfrom Miami, Florida

Not Worth the Money

Posted Mar 29, 2015
Pros: Nothing
Cons: The lobby, breakfast area, parking, sheets and covers on the bed, carpet, scent.
Location: All the had was fast food restaurants in the area.
We spent one night in this hotel passing through from a road trip and heading home and for what we spent we thought it would be a lot better. The lobby area was very outdated. Breakfast area very small not too enticing didn't look appealing to eat prefer to spend money at McDonalds down the road. Room smelled musty dusty and dirty. Thank goodness I carry Lysol and Clorox Wipes for these exact reasons. Smelled as the room had not been aired out for months and if someone had smoked in this not smoking room. Once I wiped down everything with the wipes and sprayed the carpet, room smelled better. Blanket had holes on both beds and were very thin. Hard to stay warm on a chilly night with those blankets especially when you have to keep the air conditioner on or the room will smell again. Comforters look dirty so immediately took them off the beds so my kids wouldn't cover themselves with them. Parking was strange because both sides of building for parking are one way in parking spots and if you drive around the bldg getting out and someone is driving in the driver from other car looks at you as if you've done something wrong bc you look like you are driving the wrong way. Not the kind of hotel we are use to staying at for what we paid. Gave it a 1 because the front office staff at check in was very polite and pleasant. Don't be guided by the pictures or by the 3.9...that's what we did and boy we were disappointed.
2 out of 5
by A verified travelerfrom Florida


Posted Feb 23, 2015
Pros: nothing
Cons: everything
Although this was a "non-smoking" room, the smell of smoke was very strong. When we asked at the front desk we were told that the room directly below was their only "king - smoking room" and maybe it should be moved to another area. Ya think? Very disappointed in the room over all.
5 out of 5
for Families
by A verified traveler

passing by...

Posted Jan 10, 2015 on Hotels.com
Really great hotel, looks new. Super clean and great bfast.
2 out of 5
for Personal Event
by A verified traveler

take your chances.

Posted Jan 6, 2015 on Hotels.com
The room was very cold,Jan.1/15 I kept waking with shivers and would turn up the heat 1 degree at a time. By 4:00 am. the room started to warm up. I put a towel at the bottom of the door to try and stop the draft from coming in but the door did not fit properly in the door frame and cold air was coming in all around the door. The walls don't seem to keep any of the noise out. I was in a room located furthest from the main road and could hear the traffic most of the night. They advertise new rooms and the furniture was not real old but the quality of the finish in the room was far from good. I will not return.
5 out of 5
for Couples
by A verified traveler


Posted Jan 3, 2015 on Hotels.com
A great room at a good price...would be a value at twice the price
5 out of 5
for Families
by Cherylfrom Port St Lucie, FL

Clean,comfortable, friendly staff and good value

Posted Jan 3, 2015 on Hotels.com
Just one night as we were on our way from North Carolina to Florida. The hotel staff are indeed exceptional,very friendly, responsive and helpful. The room was clean, quiet,comfortable and a good value for an overnight stay.
4 out of 5
for Families
by Shrinivasfrom Nj

value for money

Posted Dec 31, 2014 on Hotels.com
Good value for money (60$/night) Provides breakfast. Comfortable and clean rooms. Had fridge microwave in the room though we dint use it. Overall we were happy. I would stay here again.
5 out of 5
for Getaway With Friends

good hotel

Posted Dec 24, 2014 on Hotels.com
A very pleasant stay
5 out of 5
for Families
by Vivianfrom NC

Pitstop on long drive

Posted Dec 23, 2014 on Hotels.com
Clean and comfortable, this was just for a stop on our drive and was everything we needed. Breakfast was better than expected and while the staff did seem to hover it became evident that he was simply overzealous in cleanup and restocking. Overall much better than our usual pitstop.