Ratings based on 544 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Lou from CA

Embodiment of customer service...

Posted Mar 24, 2014
I can not say enough wonderful things about the staff of this hotel. We had a number of us in several rooms and others in hotels close by. The Alexis became the main hotel solely due to the top notch customer service. From Amanda at the front desk to Brooks the night doorman, and truly every other team member we encountered. I have never dealt with such amazing customer service. Definitely will always use this hotel whenever we are in Seattle. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful hotel, albeit expensive

Posted Mar 21, 2014
Pros: the room was amazing, the hotel itself was beautiful
Cons: only thing we could find to complain about was that hotel staff insisted that the key problem was our fault bc we somehow didnt know how to use a key
Location: right smack in downtown, near everything! except the airport 30 min train ride away.
Gorgeous hotel! we stayed in the fireplace suite and it was way bigger than we expected! the hotel wouldnt let us check in early and when we finally got up to our room the room key wouldnt work. So my boyfriend went back downstairs to tell the desk and they told him that he must have been using them wrong. when he tried a second time and they didnt work, i was a little irritated that the staff hadn't come up yet to see the door itself. finally on the third try the manager came up and confirmed the problem. the room was amazing and huge!
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent but not a favorite

Posted Mar 9, 2014
Room had strange mildew odor. Pretty noisy due to street traffic. Staff great!
5 out of 5
Recommended
for Everyone
by Davin from Vancouver, B.C.

Great Hotel!

Posted Mar 8, 2014
Right in the middle of the city, super close to everything! Amazing room and incredibly helpful and friendly staff!
4 out of 5
Recommended
for Everyone
by Mari from Tacoma, WA

GREAT STAFF, EXPENSIVE PARKING

Posted Feb 20, 2014
Pros: staff, decor, location
Cons: parking fees
Location: pike place, great wheel, shopping, food, bars
My husband and I stayed here for the weekend of our anniversary. The hotel staff was consistently friendly, professional, and ready to help us with anything we needed. It was a bit of a shock however that when we arrived and had our vehicle parked that they charged 42 dollars for parking... That seemed a little steep. The room we stayed in was very clean and well decorated although much smaller appearing than what it looked like in the photos online. Not the most comfortable bed, but not the worst either. The bathroom was also beautifully designed, but it was a bummer that there was no counter space for doing my hair and makeup in the morning. The location of this hotel is very centrally located to the attractions that Seattle has to offer. You are walking distance to Pike Place market, great shopping, and TONS of places to eat/drink.
5 out of 5
Recommended
for Everyone
by Leni from Los Angeles, CA

Best experience ever!!!

Posted Feb 19, 2014
The hotel is what made our vacation much more enjoyable. Because of the people and the premium suite we would definitely want to go back and stay at this hotel again. The staff treated us like family, the suites were huge, there's a complimentary pet fish, & a bar/restaurant that seems so quaint. In fact the entire hotel was just perfect. From the tasteful artwork hanging about all their walls, to the free hot cocoa, water, and wine at the lobby, to free doggy treats at the door, to bellhop men always at the doors who don't hesitate to open their doors and call for a cab, the abundance of toiletries and soaps, to the comfy beds, and to the rest of the staff members that go about their shifts always with a smile on their face, it truly is all of those little things that make an experience that much more memorable. The location was perfect. It's walking distance to the pier, the great ferris wheel, pike place market, the train, and a short cab fare to capitol hill and more.. The asthetics of this hotel is art meets home. Lots of blues and grays and nuetral tones which We love. Warning: This hotel will make you wish you didn't have to leave. If u post a picture of your suite or ur experience at the alexis hotel with hashtag #alexishotel they feature ur picture on their instagram page, which they did with our photo of the premium suite. This hotel is def worth more than what they charge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel

Posted Feb 18, 2014
Pros: Staff was great
Cons: Pillows
Location: Only there for one night
Pillows were stiff and the restaurant was closed. I was looking forward to the whiskey selection.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location

Posted Feb 6, 2014
Pros: The location was perfect.
Cons: The size of the room was extremely small. There wasn't much room to move around each side of the queen size bed.
Location: Pike's Place Market, downtown Seattle, shopping, restaurants.
We went to Seattle to watch Super Bowl at Amber's Restaurant. The location of this hotel is perfect. It is within walking distance of Pike's Place Market & downtown. The size of the room was horrible! If the location of this hotel wasn't perfect for us we most likely would have stayed somewhere else. It was a very nice hotel & the staff was wonderful, but if you don't like tight quarters I wouldn't stay here. We didn't like how you have to use valet parking. The parking is not where guests can go apparently.
5 out of 5
Recommended
for Everyone
by Jim from Edmonton, AB

Great Location & Awesome Staff

Posted Feb 4, 2014
We really enjoyed our stay at the Alexis. The location is great with so much to do within walking distance. Our room was relatively big and nicely furnished. The staff was very friendly and went out of their way to be helpful. Would definately stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel, excellent location.

Posted Feb 2, 2014
I had a thoroughly positive experience at this hotel. Great room, friendly helpful staff, lots of nice touches like wine and snacks nightly, free mini massages and a cocoa bar. I would definitely stay here again!