Ratings based on 725 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom MD

My sheets had hair!!!.....disgusting!!

Posted Dec 8, 2014
Pros: the facilities, staff, location.
Cons: Sheets have to be CLEAN !!! It's one of the most important things in a hotel.
Location: Location is very good.
Sheets have to be CLEAN !!! It's one of the most important things in a hotel. If you go there check your sheets before you go to bed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wasilla, AK

Great Great hotel and location.

Posted Dec 8, 2014
Pros: Location and it was very clean and secure. The attached convention center had a variety of restaurants.
Cons: Parking was expensive and spots were tight for an SUV.
Location: Parking in Seattle is hard to find and expensive. We took a cab to the space needle, took the monorail to the Fairfield Shopping Maill & Wharf
Stayed 3 days while family was in Virginia Mason. The hotel was close to the hospital and able to extend my stay a day when it became necessary. Although close to downtown and I-5 it was quiet and we were able to sleep well during a stressful time.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2014
Pros: location
stay here multiple times, rm 1901 is small, feels outdated. AC was broken, fixed in a timely manner. woke up early, could hear entire phone conversation of room next to me, to include the person on the phone, dont believe they were talking very loud either.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Mount Vernon WA

Wonderful Staff and Hotel

Posted Dec 5, 2014
Pros: Everything. The breakfast with free latte's and more than just bread or fruit.
Cons: The dinner menu in their own restaurant.
Location: The gingerbread village at the Sheraton, the malls, the waterfront, great restaurant across the street, Pike Place market, safety in walking all over
These folks were wonderful from the moment we walked in! They were personally interested in us and our stay and anything they could do to make it better. They found out it was our 21st anniversary and sent FREE CHAMPAGNE to our room. They remembered our names and spoke to us as we came and went. They keep a lovely quiet hotel in the absolute center of Seattle's activities. Everyone seemed to love their job. Breakfast was on top with a sensational view and excellent food! Really made the weekend special and yet we weren't that far from home--just seemed like it. Their suggestions of activities or places to eat were PERFECT.
2 out of 5
by A verified travelerfrom Belfair, wa

Nickel and dimed to death

Posted Dec 2, 2014
There is an attached garage to the hotel, that as a guest of the hotel, I had to pay nearly $50 to park for one night. The room boasted great views .. Of the building next to ours and the roof. The staff was friendly but that was about it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 1, 2014
Great spot near convention center and lots of shopping! Food of all kinds nearby.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Idaho

Very comfortable room, bed awesome.

Posted Dec 1, 2014
Pros: Nice view from the window and the king bed very comfortable. The Hotel was close to our son and daughter-in-law's home so convenient this way.
Cons: Take the mirror off the wall that was behind me as I stood at the sink.
Location: The location was enjoyable. We walked around downtown and visited the Sheraton Hotel's Gingerbread house display for the holidays.
We stayed 2 nights in the Seattle Hilton while visiting family. The room was comfortable and we loved the bed, very nice. The bay window looking out into the city of Seattle was great. We could see part of the Thanksgiving-Christmas parade from the window which was fun. There was a little snow on our second day and great to see the snowflakes out the window as we sipped on our coffee. The bathroom had a lot of wall mirrors, maybe too many. I kept bumping into the mirror behind me when I stood at the sink which made noise. There were a few chips on the sides on the mirror so maybe others have done the same. The desk in the room was great with extra electric plug-ins and I liked that for recharing phone, computer.. There was no in-room internet without charge. I had to go sit in the lobby which was comfortable but I would prefer in room internet at no chage.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2014
Great hotel, great location. Very nice rooms and staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando, Florida

Wonderful Location in Downtown Seattle

Posted Nov 30, 2014
Pros: Staff is so helpful and always available. They find cabs, help with luggage, recommend attractions and things to do with families. Best mattress!!
Cons: Can't think of anything
Location: Shops, Space Needle, Pike's Market and Fran's Chocolates
I love this location as it is close to all stores, Pike Market, Fran Chocolates, Restaurants and walking distance to Tram for Space Needle.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom from louisiana

Nice hotel in tourist location.

Posted Nov 30, 2014
Located in a great location. Didn't have to rent a car. Rode the train to the hotel. I walked everywhere. Hotel close to all the attractions.