Ratings based on 850 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from B

Great location and very clean.

Posted Aug 18, 2014
Overall all experience really positive. Due to the exception of Antonio, the front desk "lobby host" was terrible. I'm huge on customer service and to simply not even be acknowledged numerous amounts of time just when walking in front door. Seemed very unorganized and not very friendly. I was traveling with my 3 girls and just would have liked to be more welcomed.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Perfect for 5.

Posted Aug 17, 2014
Pros: Roominess, cleanliness, location, modern looking, friendly staff.
Cons: Leave the free coffee out ALL day so we don't have to buy the fancy coffee at the bar.
It's hard to find a room that will accommodate 5. We are a family of 5 and always look for a room with 2 beds and a sleeper sofa. Our room here had PLENTY of space for all of us. We stayed here post cruise with our 3 twenty-something kids, so basically this room was for 5 adults. Easy walk to the Space Needle. The shuttle is very nice but sometimes takes a little bit longer that what they say. However, we were there during August on a Friday - lots of tourists in Seattle. (24/7 shuttle service)
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Nice, comfy hotel.

Posted Aug 1, 2014
Pros: I liked the taco soup, cleanliness of the room, and the sheets were really soft.
Cons: Sometimes the tv would make loud fuzzy electrical noises and the salad was disgusting. Also the view was just of the Space Needle.
Location: Space needle, EMP Museum, Pacific Science Center, endless restaurants, more museums, and art stuff.
I only stayed one night. I came in really early before check in so they weren't able to check me into my room as it wasn't available yet but they let me check my bags which was cool. There was a lot of space in the hotel room, I had a one bed room. I ordered food and they don't bring it up to the room but it's reasonably priced.
3 out of 5
by A verified traveler

Noisy

Posted Jul 27, 2014
Pros: The positives include the close proximity to the Space Needle, nice staff and the shuttle.
Cons: Sound proofing and getting picked up from the shuttle can take over a 1/2 hour.
Even though we were on the 5th floor, all you heard was the noise coming from the gas station and busy road below. Needs some sound proofing. On the brighter side the shuttle was very helpful and breakfast was fine.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

A great hotel I would recommend to others

Posted Jul 24, 2014
Great Location, Friendly Staff, Free 24hour shuttle (1 mile radius), Excellent Breakfast Offerings. I would stay here again if I was going to seattle.
4 out of 5
Recommended
for Everyone
by A verified traveler from sacramento, ca

Posted Jul 18, 2014
Staff were very helpful and the room was very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2014
Pros: Good breakfast
Location: Good walking to piers, Elliot Bay, Lake Union park.
Parking somewhat expensive. Parking spaces really narrow.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Aim to please, and do!

Posted Jul 9, 2014
The staff were all so accommodating and helpful. The free breakfast was restaurant quality, the 24 the downtown shuttle was so wonderful and helpful. Would definitely go back!
3 out of 5
by A verified traveler from Denver

Great location, very friendly staff but noisy

Posted Jul 7, 2014
Pros: Courteous, friendly staff, close to Seattle Center.
Cons: Breakfast is mostly sit down and very little "grab and go" type items such as individual yogurt cups.
We are a family of 5 which limits our choices of hotels and this one was a great size room with 2 queen beds and a large foldout sectional. The location is great for walking and they have a shuttle that works great. We did rent a car and we needed that for our whale watching excursion which was an hour and a half away. The staff was very friendly and courteous but I could only give it a 3 due to street noise. We were on the 2nd floor and right on a busy street and we heard the noise constantly. There is construction very close and I believe some of the noise we heard very early in the morning was due to that but really not sure. If you are traveling with kids that need their rest this might not be the best choice.
5 out of 5
Recommended
for Everyone
by A verified traveler from F

Perfect family spot for short Seattle trip

Posted Jun 26, 2014
On our way up to Alaska, stayed at Hyatt Place Seattle. Great staff. Matt was especially helpful in arranging shuttle rides and a car to the airport last minute. Great location near seattle center and the space needle. The hotel shuttle was great to take us around town and to the waterfront. Never had to wait more than a few minutes for a pickup. This helped us a lot since seattle cabs typically won't take more than 4 people. Will definitely stay here again when visiting Seattle.