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关于阿拉斯加湖和长湖旅馆的点评

4 out of 5
阿拉斯加湖和长湖旅馆
38780 Longmere Way, Soldotna, AK

点评

8.8

超赞

10 分 - 超赞。7 条好评，共有 11 条点评" "
8 分 - 还可以。1 条好评，共有 11 条点评" "
6 分 - 一般。3 条好评，共有 11 条点评" "
4 分 - 很差。0 条好评，共有 11 条点评" "
2 分 - 糟糕。0 条好评，共有 11 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

5.4/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Kimberly

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚

6/10 一般

Jason

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Our stay was enjoyable overall as the duplex was well decorated and cozy. The property had a bbq, firepits, and picnic tables. Parking lot was a large gravel lot. The manager was kind upon her visit and told us the property rental just opened so operations were still needed some catching up. They tried to make it as comfy as possible but there were some concerns that we wanted to address for future guests. The tv did not operate at all to entertain the family and fixing it ourselves was a problem as the tv did not connect to the property wifi system. The listing noted a washer and dryer available but were told by management that only the upstairs unit had an accessible/operable facility. And the kitchen did not have a microwave. The management staff was not on-site for immediate issues and texting/calling took some time for a reply- especially during check-in which took almost 30 min to an hour for a reply with multiple calls. The management did visit to change a dead smoke alarm battery and were notified of the concerns. We were told they would clean up the lone washer room in our unit and repair the tv but never returned. Furthermore, the property sits along the highway which can be a noise issue for sensitive ears but it was not too much of an issue for us. Overall, the stay was fun but I hope the management can use these as constructive feedback as they get up to speed with operations allowing guests to fully appreciate the property and its amenities.
2023 年 7 月入住 6 晚

8/10 还可以

Stacie

与家人出行
满意：住宿条件和设施，服务设施
We enjoyed our 30 day stay at this property Lou and Christina were awesome they were always trying to make our trip better! The rooms are large very nice and very clean. There were 5 guys in one room and the room was pretty spacious 2 queens and we put a full sized blow up mattress in the room as well and still had plenty of room it’s a great place if your traveling with a family. It’s 10 to 15 minutes to the Kenai River/Swiftwater Park, Bings and the same for Soldotna. They had a couple of BBQ’s that you can use as well as a couple fire pits on the property. The only thing I can think of that is a bit of road noise as far as downsides. Overall we enjoyed our stay and would definitely stay there in the future.
2023 年 7 月入住 28 晚

6/10 一般

MARIA，SAFETY HARBOR

与配偶出行
满意：员工和服务，清洁度
不满意：服务设施
The location is not great, near the Highway so you hear cars all day long. The insulation of the rooms is very poor, you hear everything from the other rooms.. tv’s, snoring, etc. Pictures were deceiving… make sure you know not every room has a kitchen only some for a lot more money than the single rooms.
2023 年 7 月入住 2 晚

6/10 一般

真实旅客

团体旅客
满意：员工和服务，清洁度
Bathroom door is sticking. Need a stand for luggage. No dressers Refrigerator too small. Room very clean Bed mattress is too soft and has low spot. Parking lot is loose gravel. Overall I think I will stay again for another vacation if not for fishing.
2023 年 7 月入住 11 晚
Lou 于 2023 年 7 月 28 日 的回复
Thank you for staying with us. The bathroom door has been adjusted.. Sometimes doors change due to moisture and will stick. Many parking lots in Alaska are gravel due to weather conditions and rural areas. Thank you for bringing these this to our attention.

10/10 超赞

Steven

满意：员工和服务
highly recommend
beautiful and upgraded place!
2023 年 7 月入住 3 晚
Christina 于 2023 年 7 月 24 日 的回复
It was a pleasure having you as a guest!

10/10 超赞

Kellie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
We enjoyed our stay in the 2 queen unit- it was clean, a nice size and the managers of the property were attentive to any questions or needs that came up. Having said that, you should be aware there are no laundry facilities UNLESS you stay in one of the larger 2 bedroom units. This was not evident on the website and several guests asked about laundry. We were lucky we’d done laundry at the facility we stayed at just before arriving. Having said that I would absolutely stay here again.
2023 年 7 月入住 3 晚
Christina 于 2023 年 7 月 24 日 的回复
Thank you, Kellie it was a pleasure having you as our guest!

10/10 超赞

Easwar

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Fantastic place. Will stay here whenever we visit Soldotna!
2023 年 6 月入住 1 晚

10/10 超赞

Gifford

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
This is the best place I’ve stayed in my 8 visits (once year trip) to the Soldotna/Kenai area. We really enjoyed our stay. Clean and large rooms. We’re definitely going to stay here again. Very nice place.

10/10 超赞

Meredith

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice stay!
Excellent place to stay. We flew in to Alaska for a graduation. The place was beautiful, clean and convenient. The bed was very comfortable. It was a peaceful relaxing stay and hopefully we can stay here again!
2023 年 5 月入住 4 晚
Christina 于 2023 年 6 月 16 日 的回复
Thank You Meredith, it was a pleasure to accommodate you.Christina