Renaissance St. Croix Carambola Beach Resort & Spa Reviews

Too secluded Very slow service. Needed more options for dining. Loved loved view. Bed very comfy.

Great place to stay! Be sure to rent a car.try to get a 2 floor room

The hotel is great, all rooms are on the ocean. Rooms are quiet and easy to get to. The bar and restaurants serve good food although a little pricey. The only slight grumble is the speed of service which can be slow to the point of being painful. That may have been due to the fact that we were there during Christmas week but talking to other guests it seems like an ongoing issue year on year....as long as you regard it as part of the relaxation process you will be fine! But if you need to get going in the morning do the buffet or you will be there for >1 hour!

Very nice location but far from any town. Consequently it was expected that the hotel would provide enough options to entertain besides the beautiful beach. My impression is that the Resort lacks Management, specially on the restaurant sector area. The quality of food is very poor and the staff even with good intentions has lack of training and supervision. I was not expecting a resort with a Marriot brand to have such a poor option and quality in terms of food (also no rotation of menu)....simply low quality and poor restaurant management from breakfast to dinner with the bad part of being expensive as well. If it rains, there's simply no option to do anything, there's not even the possibility to rent a movie on TV. On the positive side, the beach is secluded and beautiful and the Scuba / Snorkeling team is very good and the facilities are good with clean rooms.

Warm welcome, relaxing time spent at beach and pool.

Pro: Reasonable hotel price, interesting well built rooms, groomed premises, accommodating staff, secluded from locals. Con: Some bugs, high prices on food and drinks. If you have to drive somewhere, takes about 1/2 hour.

Great hotel. Very friendly service. Has too many options. Tennis courts, basketball, jenga, frisbees, awesome hiking trail, several restaurants, and amazing beach. Very clean rooms

My husband and I and another couple recently had the opportunity to stay at Carambola Renaissance Marriott. After reading the reviews I was a bit concerned it would be unsatisfactory, and my hubby is quite picky. When we arrived for check in the staff literally already knew who we were and had our reservations waiting. They even gave us a delicious cup of rum punch on the house! We got a ocean front room and we were very satisfied with it. It appears that all of the rooms are updated at this time so there isn't a bad room on the property. I think the bad reviews were pre renovation. The staff at this property was exceptionally friendly and helpful. Most of the people on the island were. We loved the close proximity of the tide pool hike to this hotel, didn't have to leave property to fund trail head. And the beach... Wow... It was completely amazing. I'm a travel agent and have been a lot of places. The beach on this property was one of the most picturesque beaches I've ever laid eyes on! The hotel is also in close proximity to the bioluminescent bays. If you have never had the opportunity to visit a bio bay, I highly recommend it! It's like liquid stars, amazing! I liked the remoteness of this property. We visited Christianstead one day and were really happy we decided not to stay in that area. There were a few shady characters lurking around there and we didn't feel as safe as we did at Carambola. I am ready to visit here again! Carambola made our trip awesome!

This resort was outstanding everyone was very nice and the location was wonderful!!!