Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Posted Jun 17, 2014
Very enjoyable, great location. Would definitely stay here again.
4 out of 5
Recommended
for Families
by A verified traveler

Excellent stay!

Posted Apr 8, 2014
Pros: Tastefully decorated, clean.
Cons: Parking was onerous and confusing since there's another venue on/adjacent to the property.
Location: We only stayed overnight as a waypoint.
I'm sure it was in the "fine print" but this hotel permitted pets. We didn't notice until we saw the occasional dog walking in/out. It didn't bother us and both the lobby facilities and the room were very clean. We ordered room service for dinner and while the steak was excellent, the burger and pasta my kids ordered left a little to be desired. Not enough to actually complain, but notable. The bed was comfortable and I was pleasantly surprised to see outlets easily accessible (so often now, hotels keep them blocked). Check in/out was easy though I did not know that booking it through Expedia (where I paid immediately upon making the reservation) would cause issues. I gave me debit card for "incidental charges", which was fine but the hotel also placed an authorization for the rooms as well. They didn't explain this at check in. Had they done so, I would have used a credit card, where I don't care about the authorization.
3 out of 5
by Chris from St. James

Nice and comfortable room, dissapointing service

Posted Apr 1, 2014
Pros: Very clean
Cons: Stop charging for things that are free everywhere else.
Location: We spent the evening at Dave & Busters.
The room was very clean and comfortable. I was not happy that we were charged 9 dollars for parking. The front desk never said it wasnt free. I did not like being charged 4 dollars for each water in my room. And I refused to pay 15 dollars for their breakfast. These things are free at other hotels, and this was too excessive.
3 out of 5
by A verified traveler

Ok if you are budgeting

Posted Feb 17, 2014
Hotel was ok but room we not totally clean. There was hair left in the bathroom from previous guest, old food on the floor, we paid $67 per night so we took the good with the bad if you have the money you can book a better hotel than this one but for a budget not too bad.
2 out of 5
by chris

I wasn't impressed

Posted Feb 12, 2014
Pros: Convenient
Cons: House keeping
Location: Not much
The room and facility were fine but for some reason no one cleaned my room. I was in meetings all day and expected to return to a clean room new sheets and towels but no one even cleaned my room. also walls are thin, guy next door had tv on all night and i could hear in my room until 4am. N
4 out of 5
Recommended
by Scooper from STL

Actually switched to the Challet

Posted Jan 21, 2014 on Hotels.com
Hotel was very nice. Perfect location for our girls night out at Westport. Very clean, comfy beds and pillows. Bathroom very small. No fridge in room. Very plesant stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2014
The time we spent in the hotel was ok. Paid 100 dollars for the room didn't realize at the time that breakfast wasn't included so that was pretty bad. Beds were the most comfortable. Bathroom was clean but not detailed. Like trash under the sink and a sticker under the floor. Front desk people were nice. Also they gave a key to someone with me letting them know it was OK to do so. It was my family so no big deal but kind of scarey that they would do that. Wouldn't stay there again if I needed a hotel for a night.
4 out of 5
Recommended
for Families
by Mary from Woodbury, MN

Convenient

Posted Dec 5, 2013 on Hotels.com
Nice stay - nice folks. Lots of nice restaurants in attached and area around hotel - also office park. Only odd thing was there is no sign on door from hotel area to parking garage but nice person from hotel walked us out and to the door. We went to Coronet Chop Suey event in hotel sponsored by St Louis Jazz Club and reason we picked this hotel.
5 out of 5
Recommended
by Rosanne Moore from 60189

Posted Oct 14, 2013 on Hotels.com
Love the comfortable bed, but I'm allergic to feather pillows; just slightly. However, I was okay and didn't break out or anything. Also, just a suggestions, it would be nice to have extra creamer packets in the room. Thank you so much.
5 out of 5
Recommended
by Stacy from St. Peters, MO

Great Hotel for the price

Posted Oct 8, 2013 on Hotels.com
I stayed here two nights, one the night before my wedding day and then again the night of my wedding. The hotel was very clean and the bed was super comfortable. Room service was great and everyone was nice and friendly, we would definitely stay there again. We chose this hotel because it was in Westport Plaza and so after the wedding reception we were able to go to some bars and then walk safely back to our hotel room. We had a great visit. I would definitely recommend staying here!