Ratings based on 265 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Great staff and foodPosted Feb 23, 2014
A wonderful experience! We had our wedding in the gazebo on the beach. The staff went above and beyond to make our stay one we will never forget! The pools, water slides, food and bars were all nice! Would do it again. The Jungle tours dune buggie rides were so much fun!! A definate must if you are up for fun!!
for Everyoneby Lisa from Dover, Pennsylvania
Nice resort close to the airportPosted Feb 17, 2014
Pros: We liked that the hotel was close to the airport. They had many activities planned. For example, a super bowl party. Live music in the evening.
Cons: They could be better organized with departures back to the airport. They let an empty shuttle leave the resort rather then putting guests in it.
Location: Located on the Atlantic side of the island. They have Kite surfing right on the beach!! Zip line excursion was top notch. Tour guides were great.
Resort staff were top notch ranging from the activities desk, to the dining staff to staff cleaning the rooms. Daily activities were fun for adults and children. There was always something to participate in, water aerobics, water volleyball, beach volleyball, kids activities on the beach, making tie died t-shirts, etc. We had several meals that were outside by the pools. If you wanted to have quiet time you could go to the Harmony side of the resort for reading or napping. If you enjoy watching young kids play in the pool you just stayed at the Splash side of the resort. The resort offered massages, but if that is something you would like to, you have to reserve your time early. They book up quickly. They have kite surfing on the beach. It's a short walk down the beach. The resort offers kayaking and paddle boarding, which is included. The water can be choppy, so be careful if you are a novice. It was quite breezy when we were here which can be misleading. If you are prone to sunburn, keep the sunscreen on. The food was delicious all throughout the week. The specialty restaurants were beautiful and the food and staff were terrific. Management of the resort were on site and visible daily. They welcomed any interaction with the guests. We enjoyed ourselves so much, we are already making plans to return next year.
for Everyoneby A verified traveler from Pennsylvania
Excellent time!Posted Feb 15, 2014
Very warm and welcoming staff throughout the entire week! Great food! Karaoke night was a blast, could be longer! Excursion guides were very knowledgable and willing to teach us about the island! The rooms , especially the bathrooms, need updated a bit. I would definitely go back to this resort!
for Everyoneby A verified traveler from Central Pennsylvania
Nice resort with a great staffPosted Feb 9, 2014
Everything about the resort was good especially the food. The staff was very friendly and courteous. We enjoyed several tours into the beautiful countryside. The only thing I think they need to work on is getting g a few more treadmills on the fitness center, at times it was tough getting time on the machines.
for Everyoneby Djog from Dublin, Ireland
Close to airportPosted Jan 29, 2014
Pros: Friendly. Very short transfer. Good (free) Internet access in Lobby. Paid for in room (less good access, but perfect for email and newspapers).
Cons: Post checkout showers.
Location: Tend to stay in Resort. Little in Vieux Fort. Hotel trips Catamaran trip, Botanical gardens, volcano are worthwhile.
for Everyoneby A verified traveler from USA
Posted Jan 10, 2014
Beachfront, multiple pools for various ages. Nightly entertainments. Buffet 3x/ day with choice of additional restaurants that are included in the rate.
for Everyoneby A verified traveler
Posted Jan 3, 2014
for Everyoneby Gary from Los Angeles
Great Hotel StaffPosted Dec 23, 2013
The staff at this hotel is by far the best staff I've encountered so far. From the people at the front desk, restaurants, bars, custodians, and event booking staff. The food was great, the beach was walking distance from our room and I was rarely bored. When at the bar ask for Da Joker or Jade these guys know how to mix up some amazing drinks and do some pretty nice tricks with the bottles. If you run into any trouble with the rooms or restaurant reservations Billy and Lenetta were a big help to us.
for Everyoneby A verified traveler from Minnesota
Posted Dec 3, 2013
Pros: Food, pools, staff, private beach.
Cons: Need to communicate about the activities more. It seemed we stumbled upon cricket and horse shoes.
Location: Drive north to Latille waterfalls. The groundskeeper has been working on gardens for 20 years. Beautiful, wonderful plantings, proud.
We really enjoyed our stay at Cbay Resort. The food was fabulous. The staff is amazing and incredibly friendly. Marvin Louis was exceptional. Marvin really made our visit a memorable experience. The best service and always smiling. Jimmy - catch him if you can at the pool bar. He will most certainly take care of you - super fun. Mitch is great. Get him rapping away and you will be entertained. Loved the sailing and snorkeling. Ocean waters were so warm.
for Everyoneby stefanie from houston tx
Fabulous service!! Beautiful ViewsPosted Dec 1, 2013
This was our honeymoon and we couldn't have picked a more perfect spot! It is definitely a trip we will remember and definitely revisit coconut bay!