Ratings based on 265 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
74% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Unclean room

Posted Oct 24, 2014
Food in the fridge, old soap left in shower, garbage on floor and in drawers No discount as room booked through Expedia.ca
2 out of 5
by A verified travelerfrom New York NY

Downhill Slide

Posted Oct 6, 2014
Pros: Cheap
Cons: Housekeeping
Location: Closest motel to airport. Be sure to see the Chippewa zoo. Not your standard zoo. Also the view from Mount Mackay scenic lookout is outstanding
When I was a kid this was probably the best motel in Thunder Bay. That was a long time ago. There was one bar of soap for 2 sinks and a shower. When we weren't out of the room on the maid's first pass she never came back. Front desk was very accommodating and gave us fresh towels for the morning. There were what appeared to be pubic hairs on the tub, sink and floor of the washroom - not ours.
3 out of 5
by A verified travelerfrom ontario

Disapointed

Posted Oct 5, 2014
My husband and i were at this hotel. Pictures look better that the actual thing. Hallways are dirty. Room itself was clean and bed comfortable but will not go there again.
2 out of 5
by A verified traveler

Had better days

Posted Sep 29, 2014
The hotel was convenient to the airport and highway 11/17, however the property is not being maintained. The hallways were not clean, wallpaper was peeling from wall, screws were still in the wall of our room but the picture was missing, etc. The outside of the property looks run down and abandoned.
2 out of 5
by A verified travelerfrom Winnipeg

4 day weekend

Posted Sep 16, 2014
Pros: For the most part the staff were pleasant and helpful when informed about the issues.
Cons: They need to up grade the halls and walls ceiling with paint and the exterior of the building. It is very dated and tired looking.
The hotel looks better on line than in person. We arrived late and checked in, the room was clean but tired looking they have up dated some of the features the carpet, paint, the tubs need work and the windows need replacing. They did not tell us that the access door to our wing was broke and we had to walk around to the main entrance to access our room. The block the phones and if you make local calls they charge 1.00 but we did not find mention of this any where. The dinning room was quiet and the food came out call and the rib eye steak I had was very fatty. The staff were nice and helped once advised on the issues. The rooms were priced at reasonable per night and I now know why. On future visits I will not be staying. The hotel did not meet the expectations expressed on its site. But it is indeed a buyer beware situation and the saying of if its too cheap there must be something wrong comes to mind. If you are looking for price and no comforters then this hotel will suit that requirement.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario

Hotel was average overall

Posted Sep 15, 2014
Pros: Friendly staff and beautiful looking lobby.
Cons: The rooms need to be renovated as the doors are in rough shape and the carpeting needs to be replaced in the halls and probably the rooms.
Location: Bowling alley, nearby restaurants and close access to the airport. A really good location to get to other parts of the city.
The hotel was okay. It definitely shows its age and needs a serious renovation to the carpets in the halls, as well as the doors and bathroom in the rooms themselves. The staff was excellent though, friendly and outgoing. While I do recommend the hotel for others, please don't have high expectations. The room was affordable (Did the Expedia special rate deal), but does need overall improvements. A hotel that is this old would do itself well to spend some money to upgrade, the place should have no problem increasing the number of satisfied people and increased business if they enhanced the experience.
1 out of 5
by A verified travelerfrom yvr

An absolute dump but with pleasant staff.

Posted Sep 14, 2014
Room was dirty and dingy. The only thing going for this place is it's proximity to the airport.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London Ont

Nice Hotel, close to the airport and express way

Posted Sep 11, 2014
Pros: Convenient loation
Cons: Probably needs updating
Location: Would recommend to others
Bed was comfortable,access to the internet using wireless
2 out of 5
by A verified travelerfrom Blackstock, Ontario

Not what we expected.

Posted Sep 9, 2014
Pros: Pool was clean and a very nice size...9 ft deep!
Cons: Major renovations. Hot tub in the pool area needs a major steam cleaning. Did not dare go in it.
Location: Location was convenient for our purpose, there to help our child settle in to the local University.
A very dated building in desperate need of a face lift inside and out. More like a Motel than a Hotel. Our first impression when pulling into the parking lot was not favourable. The room was OK size wise and cleanliness, but showing its age. The walls are fairly thin or not well insulated as we could hear our neighbours using the washrooms.
3 out of 5
by A verified travelerfrom Toronto

Relatively cheap place to stay near airport

Posted Aug 30, 2014
Pros: Cheaper than others in the area. Clean room. Good pool.
Cons: Ugly, run down decor. Needs a reno.
Stay here if your main objective is to save money. If not, then go somewhere else. Good points: it was significantly cheaper than other hotels near the airport. The room was reasonably clean. The pool was a decent size for a hotel. Bad points: the general decor is in disrepair. It looks like everything is from the 70s. Paint is chipping. Carpets are old, run down. Restaurant menu more like something you'd find at a truck stop; go down the street for better choices.