Ratings based on 354 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
95% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom fukuoka

新宿と初台の真ん中のビジネスホテル

Posted Jan 20, 2015
Pros: 朝食のビュッフェが良かったです。
Cons: 部屋の匂いがなんとかなれば問題ないと思います。
Location: 京王線新宿駅まで800m。
部屋の匂いが気なるが、それ以外は居心地が良いホテルでした。 WiFiが使えるのが必須だったので良かったです。 また朝食のビュッフェが以外と充実していて良かったです。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 한국

좋아요!

Posted Jan 6, 2015
Pros: 친철한 직원
Cons: 아침식사의 종류
Location: 신주쿠 워싱턴 호텔 옆에 위치하고, 근처에 도교도청이 있어 움직이는데 큰 불편함이 없습니다. 도쿄가스건물 앞에 버스정류장이 있어 전철역까지 가는데 어려움이 없습니다.
흡연실을 받아서 그런지 담배냄새는 조금 났습니다. 그것 말고는 전부 만족합니다. 호텔지원도 친철하고 크게 불만은 없습니다.
4 out of 5
Recommended
for Everyone
by A verified traveler

Alles easy

Posted Jan 4, 2015
Cons: Lageplan online stellen
Location: 10 min Shinjuku- Station; etwas abseits und schwer zu finden, ansonsten ist in shinjuku immer was los.
etwas Konfusion nach verspäteter anreise; man bemühte sich und letztens hat sich alles in Wohlgefallen aufgelöst. Personal ist freundlich und hilfsbereit. Fehler in der Minibar sind nach einer kurzen info kein prob. wer keinen Adapter dabei hat, ist verloren und muss zum aufladen für ´ne halbe std. 200 Yen abdrücken. Obacht, Japan hat nur 110 Volt und das laden dauert dem entsprechend länger.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

想像以上に良い

Posted Jan 4, 2015
最初は値段も安く、古そうで大丈夫かなと思っていて、ホテルまでの道のりもホームレスの方などがたくさんいてますます心配になりましたが、フロントに入った途端とても丁寧な対応で、びっくりしました。 対応は一流だなと思いました。 おまけに正月だったので抹茶のどら焼きまでいただけて大満足でした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom HK

Quite hotel at night

Posted Jan 3, 2015
Hotel is a bit quite at night. There is a long staircase in the main entrance, people have to carry their luggage along. Staff there wouldn't have any initiative to help. Overall, the hotel is clean and room is reasonable in size.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan & SAasia

This hotel room is global standerd.

Posted Dec 20, 2014
Location: Good location go around Tokyo.Only 10 munites you walk,you can get on many train lines.
In Japan,almost busyness hotel has narrow single bed and room like rubbit cage. But this hotel cheep room have wide bed sleep twe persons enough !
4 out of 5
Recommended
for Everyone
by A verified traveler

西新宿に近い

Posted Dec 16, 2014
朝食付きのプランはそんな期待していなかったのですが、雰囲気もよく、バイキングの種類と質もよかったので、嬉しかったです。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom SINGAPORE

Valued

Posted Dec 14, 2014
Pros: staffs are patient and service is good,
Cons: provide one time use slipper
Location: can go through Washington hotel
a litter bit far from shingjuku station . stay four days, all breakfast are the same.
3 out of 5
by A verified travelerfrom 川崎

最寄り駅からやや遠め

Posted Dec 9, 2014
Pros: 特になし
Cons: 特になし
Location: 都庁と中央公園が比較的近い
部屋は得れバーター前で先ずは納得。 部屋はビジネスホテルとしては充分な広さと居住性ですが、 最寄り駅からはやや遠く、価格メリットで選択しました。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Excellent hotel but terrible receptionists

Posted Nov 29, 2014
Pros: The rooms were big and confortable
Cons: The reception
The receptionist was really horrible. They were very sarcastic and gave wrong information. When we are checking in the hotel with our pre booked documents . The receptionist kept insisting that we could not check in as the room provide could not have 4 or more people in it , but we had 3 people. She insisted to speak to a person who know ENGISH while my children and I could speak English ( we were Singaporeans) . I was offended. I circle 3 people on my documents and showed to her I booked for 3 .She finally kept quiet. When we asked whether we could book a taxi in the morning, she told us there was a taxi stand at the nearby Washington hotel and It's a 2 mins walk . We said its long. She looked at us stating with sarcasm that 2 mins walk it's far without the assumption we are tourists and had a heavy luggage and stuff. So we explained to her. After checking in, we received a call from the counter saying that we should book the taxi more early as we should be at the airport limousine bus 20mins earlier. So we changed it. The next morning we waited for 15 mins( the our original booking time) and realised the booking time did not changed. So in conclusion, the receptionist was very unfriendly , sarcastic , jump in conclusions ,don't listen,giving wrong infomation and insisted her English is good. But the hotel is good