Sun Members Tokyo Shinjuku Reviews

部屋の匂いが気なるが、それ以外は居心地が良いホテルでした。 WiFiが使えるのが必須だったので良かったです。 また朝食のビュッフェが以外と充実していて良かったです。

흡연실을 받아서 그런지 담배냄새는 조금 났습니다. 그것 말고는 전부 만족합니다. 호텔지원도 친철하고 크게 불만은 없습니다.

etwas Konfusion nach verspäteter anreise; man bemühte sich und letztens hat sich alles in Wohlgefallen aufgelöst. Personal ist freundlich und hilfsbereit. Fehler in der Minibar sind nach einer kurzen info kein prob. wer keinen Adapter dabei hat, ist verloren und muss zum aufladen für ´ne halbe std. 200 Yen abdrücken. Obacht, Japan hat nur 110 Volt und das laden dauert dem entsprechend länger.

最初は値段も安く、古そうで大丈夫かなと思っていて、ホテルまでの道のりもホームレスの方などがたくさんいてますます心配になりましたが、フロントに入った途端とても丁寧な対応で、びっくりしました。 対応は一流だなと思いました。 おまけに正月だったので抹茶のどら焼きまでいただけて大満足でした。

Hotel is a bit quite at night. There is a long staircase in the main entrance, people have to carry their luggage along. Staff there wouldn't have any initiative to help. Overall, the hotel is clean and room is reasonable in size.

In Japan,almost busyness hotel has narrow single bed and room like rubbit cage. But this hotel cheep room have wide bed sleep twe persons enough !

朝食付きのプランはそんな期待していなかったのですが、雰囲気もよく、バイキングの種類と質もよかったので、嬉しかったです。

a litter bit far from shingjuku station . stay four days, all breakfast are the same.

部屋は得れバーター前で先ずは納得。 部屋はビジネスホテルとしては充分な広さと居住性ですが、 最寄り駅からはやや遠く、価格メリットで選択しました。

The receptionist was really horrible. They were very sarcastic and gave wrong information. When we are checking in the hotel with our pre booked documents . The receptionist kept insisting that we could not check in as the room provide could not have 4 or more people in it , but we had 3 people. She insisted to speak to a person who know ENGISH while my children and I could speak English ( we were Singaporeans) . I was offended. I circle 3 people on my documents and showed to her I booked for 3 .She finally kept quiet. When we asked whether we could book a taxi in the morning, she told us there was a taxi stand at the nearby Washington hotel and It's a 2 mins walk . We said its long. She looked at us stating with sarcasm that 2 mins walk it's far without the assumption we are tourists and had a heavy luggage and stuff. So we explained to her. After checking in, we received a call from the counter saying that we should book the taxi more early as we should be at the airport limousine bus 20mins earlier. So we changed it. The next morning we waited for 15 mins( the our original booking time) and realised the booking time did not changed. So in conclusion, the receptionist was very unfriendly , sarcastic , jump in conclusions ,don't listen,giving wrong infomation and insisted her English is good. But the hotel is good