Citiz Hotel

Arriving from the Airport is very convenient. The airport-downtown shuttle bus stops in front of the hotel (station Jean Jaures). So it is a very easy access for only 5 euros and around 15 minutes drive. The hotel is situated at the start of a major pedestrian street that goes to the old city and to main attractions. Very nice restaurants and cafe all around with local Toulouse food and also a Mc Donald and an all American bar nearby. In front of hotel is the city tour bus terminal if you want to take a quick tour of the city. But unlike other cities where I recommend, Toulouse is very accessible by feet and the hotel is perfectly located. Rooms are clean, modern, nice and big compared to other European hotels.

Staff was good. Room was real small, and it wouldn't cool down

I thought it was really nice and very modern, however, the space in the rooms were quite small.

Unfortunately a mistake in the booking date meant we had to pay twice for our room at this hotel. The hotel did not not attempt to contact us to see why we hadn't checked in and in fact charged us full rate for the two days of the booking. "You didn't phone to cancel" was their reasoning. My response was that while I could accept that for the first day, they clearly knew I wasn't there for the second day and could have accepted that as 24 hours notice, especially as they had made no attempt to contact me. No luck, if I wanted to stay there I had to pay again. The room turned out to be small, we had two suitcases but could only have one open at a time. The shower was the tiniest I have ever seen, even by european standards. Having said that, the hotel is very well located with a parking house close by.

Pleasant but troubled by filming in tea room whilst having afternoon tea.

Great location in the heart of old Toulouse. Restaurants and shops also within easy walking distance.

We spent 7 nights here. Location was perfect. The room was comfortable with very efficient and quiet air conditioning. 6th floor superior room location was very quiet. Everything was newer and functional and allowed us to both pursue our business meetings and sightsee around the city center with a minimum of stress.

Very convenient location, near many restaurants and sites. Attractive and comfortable room. I would return.

More like a traveller’s motel than a 4 star hotel. Room and the hotel are clean and modern BUT the rooms are very small. Bathroom was a wet room and so the floor was soaking after showering. Only services offered were the room mini bar and breakfast which was very expensive for what it was. Anything else that you require necessitates stepping out of the front door. Will definately check availability for other local hotels next time before returning to this establishment.

Staff extremely accommodating. Ask for larger bed due to my height, shown a number of rooms to choose from. Brillant location. Train and car park just outside. Close to town centre.