Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by ryan from vancouver

Ok I guess

Posted Apr 13, 2014
Had a good stay. Rooms are outdated. Front desk staff were a bit stunned. Housekeeping good. TV picture sucked. Jets in jacuzzi not that strong. Overpriced food. Had to pay for parking
1 out of 5
by brent from edmonton ab

Looks nice but sucks

Posted Apr 8, 2014
First off the wi-fi didn't work half the time we were there, the rooms look like something from the 80's, we couldn't change the input on the tv to switch settings, just wasn't happy with the stay
3 out of 5
Recommended
for Everyone
by Grandma from Winnipeg MB Canada

Great Location for me

Posted Apr 7, 2014
Pros: Location and reasonable rates.
Cons: The blow dryer needs updating, and the kitchenette could be better stocked (a toaster would be great)
Location: The hotel is within walking distance to mall and also a large grocery store. The Sky Train is also close. The hotel also has shuttle service.
The hotel is in a great location. Close to shopping and the Sky Train. Staff are friendly and helpful. Room was clean. The room had a small kitchen area, but no toaster. I felt that a toaster should be included in a room with a kitchenette. The blow dryer was in very poor shape, hardly worth calling a blow dryer. I didn't talk to anyone about these concerns, so I can't say that they wouldn't have been addressed. I will be staying there again, the great location, good price, and cleanliness outweigh any of the other concerns. All in all I enjoyed my stay.
5 out of 5
Recommended
for Everyone
by Louay from Montreal, QC

Nice hotel close to shops, banks, gas station etc.

Posted Apr 7, 2014
We feel happiness in this hotel, Room is very comfortable, staff are very friendly, location isvery good
3 out of 5
Recommended
for Everyone
by Rob and Marilyn from Penticton

Good location, close to major routes.

Posted Apr 4, 2014
Pros: Rates were good. Rooms were clean and the hotel was close to restaurants. Also the sky train was within walking distance.
Cons: Having a television in the sitting area would be an asset in ALL queen bed suites.
Room was clean. Unfortunately not much natural lighting. We had a Queen Bed suite with adjoining sitting area (with sofa bed), there was NO television in the sitting area, just in the bedroom which struck us as being odd. Mention this on check out and they said all queen suites were like this and if we wanted a television in the sitting area, we should have reserved a king bed suite.
4 out of 5
Recommended
for Everyone
by Said from BC

Nice hotel, comfortable beds

Posted Mar 24, 2014
Ummmmmmm! Nice hotel, very reasonable rates. Staff was ok, not very friendly. Internet services was very slow.
5 out of 5
Recommended
for Business Travelers
by dmitry from torotno

great location near subway

Posted Mar 12, 2014
Pros: price and quality
Cons: elevator
we found this hotel as a deal via expedia? great location near subway station and excelent spa
4 out of 5
Recommended
for Everyone
by hg

Easy to find.

Posted Feb 24, 2014
Pros: See above
Cons: Wi-Fi connection
Good experience except for wi-fi connection. Apparently, the hotel has a contract for a certain number of hook-ups. We could not get reception there until too late in the evening. However the front desk manager (not the person at the phone) spent a lot of time trying very hard to find a solution. We thank him for his great effort. Breakfast was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location close to where I wanted to be.

Posted Feb 12, 2014
My husband and I have stayed at this hotel twice before. This was my first time staying on my own. I had booked a queen room, but because it came up that I was a repeat client I was upgraded for free to a suite. The rooms r quiet and comfortable, and the staff is great. Will definitely stay there again when we go to Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Great night

Posted Feb 10, 2014
We had a great time here. It all started with the amazing customer service that Yoli at Expedia gave me and continued with our stay. Overall I am extremely pleased and will use expedia for my next trip in june. Thanks