Ratings based on 1,201 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler

Reasonable airport stopover hotel.

Posted Jul 1, 2015
Pros: For the price it was fine and it was close to the airport which is why we stayed there.
Location: Acceptable location but only just. If you have a car it is fine but not many restaurants nearby if you have no car.
Shuttle bus from the airport is very convenient. Rooms are fine but nothing special. Ok for one or two nights. The staff are quite helpful and friendly. Room was clean but a little warm but acceptable. Not a lot of good eating options around if you have no car but still ok for a short stay.
2 out of 5
by A verified traveler

Most boring hotel stay ever.

Posted Jun 27, 2015
Pros: The staff were helpful and friendly.
Cons: Adding another reasonably priced restaurant would be great. At the very least a good coffe shop would help. Renovate the rooms.
Location: Poor location in the middle of three busy streets with nothing to do nearby. To do anything you would need to drive.
There are very few amenities in and near this hotel. We went for one walk and it was difficult and noisy due to the location. The room itself was poorly set up. There were three of us and there was very little space for us. When the sofa bed was open it was extremely crowded. It would have been better to not have the kitchenette and to have more seating and walking area. We had to have the loud air conditioner on all the time or the room got very stuffy. The loft area was significantly warmer than the main floor so not great for sleeping. The taps are terrible and it's difficult to get the right water temperature. When we arrived the closet doors were off the rails so we couldn't close them. This hotel would be ok for an overnight stay when going to or from the airport but nothing more than that.
2 out of 5
by A verified traveler from los angels

Linens smelled bad not much space

Posted Jun 26, 2015
No bad experiences except the linens were not changed they were smelly when we arrived after we pulled out the sofa bed there was space to walk around
1 out of 5
by A verified traveler from toronto

Worst stay ever

Posted Jun 25, 2015
This hotel was terrible - booked 3 rooms and was moved to a different site but no one told us until we arrived - very inconvenient! Two rooms were terrible - first one of us was put into multiple bad rooms so it took over an hour to get a room and the bathroom was dirty in one of the other rooms.
3 out of 5
by A verified traveler

Hot box

Posted Jun 25, 2015
Had a small air unit . The room was hot all the time and we could not sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
The hotel was clean and comfortable and the staff was very attentive.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nice Hotel close to public transport system

Posted Jun 20, 2015
Pros: Quiet and serene environment
Cons: N/A
Location: Burnaby Village Museum, Vancouver Aquarium, Stanley Park, Capilano Suspension Bridge
Enjoyed our stay here so much we extend our stay with need to stay back in Canada. The rooms are spacious, clean and well maintained. The staffs are courteous, professional and willing to assist. There is a restaurant on the first floor, which is open till 2am everyday.
3 out of 5
by A verified traveler from Cape Coral, FL

Overpriced

Posted Jun 20, 2015
Way too expensive! This hotel in the United States would cost $69-$89 but cost me $217!
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Pleasant stay

Posted Jun 20, 2015
Pros: Price and comfort
Cons: Free breakfast and improve shuttle from/to the airport...
Good character of the staff, clean and nice food...
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2015
Works as a family room, but but not great. Sofa bed is lumpy, and right by a fan that never turns off. King size bed was great.