Ratings based on 768 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by john from oakville

Nice hotel near the airport

Posted Apr 15, 2014
Clean rooms and has a moxies for good food and drinks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near airport

Posted Apr 12, 2014
Good Near to airport good accessibility, comfortable stay good staff, Moxie's in house.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the airport

Posted Apr 8, 2014
Cons: Inform clients of the hours of the shuttle and procedures of arranging a taxi back to the hotel when the shuttle has stopped for the night.
Location: 5 minute shuttle to the airport, with long term parking available for only $5 / day.
We were using the hotel as a before and after trip to Mexico. The hotel was fine but unfortunately for us the hotel did not tell us that the return shuttle from the airport to the hotel stopped running at 1:00 am. They had told us that it came every half hour on the quarter hour. After a forty-five minute wait we called the hotel and were told that we needed to take a cab to the hotel ( which the hotel would pay for). After another half hour wait a cab was available and the trip concluded fine.
4 out of 5
Recommended
for Everyone
by rico from whistler

Airport convenient

Posted Apr 1, 2014
Nice place to crash before a long day of flying. Also a nice place to rest after flying
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick nap

Posted Apr 1, 2014
Pros: Service and convenience to the airport
Cons: Always updating things, for anyplace really....
Location: Tim Hortons! A small strip mall, if you have time to look around.
We had to layover for the next flight and the service was excellent! Our flight was late getting in and the room was still there. Had excellent service in the morning, first with the wake up call and then the ride to the airport. Really great job by everyone!
5 out of 5
Recommended
for Everyone
by Ms Cedars from vancouver

En route to Mexico

Posted Mar 20, 2014
Pros: Affordable, convenient to airport.
Cons: Real milk or cream for coffee.
Location: Near the airport, which was our destination.
Shuttle was convenient and appreciated, especially at 4 am. Wakeup call was on time. Coffee maker much appreciated, although powdered coffeemate is awful.
2 out of 5
by A verified traveler

Small rooms no closets

Posted Mar 8, 2014
I suppose this hotel would be fine if you were staying for a few hours but I won't recommend it for anything longer
2 out of 5
by lynnekiss from Nanaimo

Good location to airport

Posted Mar 7, 2014
Pros: Great shuttle service
Cons: Better supervision of the housekeeping work.
I arrived at 11 at night, dead tired, get into my room , the carpet was so dirty with confettilike paper, mud clumps, lint and even broken glass, etc I had to call down to complain. Front desk agent was very helpful and assigned me another room on the same floor. Up I go again to find another room also in great need of vacuuming. This time the the clerk personally looked at another room for me and brought my luggage to the 3rd room. This was a very well cleaned room that the other 2 should have been. It was now after midnight and i had 7 hours before my next flight. I had booked the room thru Expedia's discounted unknown hotel until you are committed by having already paid. Good price but after this experience would definitely NOT do it again. I feel that some compensation should be made by the Sandman Hotel chain for all my inconvenience.
4 out of 5
Recommended
for Everyone
by Ailsa from BC

useful overnight stay near to airport

Posted Mar 6, 2014
Pros: complimentary shuttle bus to airport, room service available from Moxies restaurant downstairs
Location: handy for airport. Places to eat include Moxies at the hotel, and nearby, the Pantry, Tim Hortons, A & W,and other eateries
Room was not large but was comfortable enough. Had microwave, fridge, coffee maker. Everything was fine for an overnight stay between flights.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to train, quick to get downtown

Posted Mar 4, 2014
Pros: price and location to skytrain. Clean
Cons: nothing comes to mind
Location: shopping is close, is a little off the beaten path. approx. 10 restaurants to choose from. casino with in walking distance.
Nice spot, brisk walk or short cab ride to skytrain. 20min trip downtown. Free parking, shopping and restaurants close.