Sandman Hotel Vancouver Airport Reviews

We were upgraded to the Sandman Signature Hotel so bear in mind that our review is actually reflecting the higher end of the Sandman chain Beds were super comfy, we enjoyed the hot tub and generally found everything to be most satisfactory!!

the hotel staff are really nice, my girlfriend forgot her diamond ring after we check out, we call the hotel and the nice lady get to the room right the way and found the ring for her

The Spanish front desk man was rude and lied to us about the availability of single rooms. He claimed that all queen sized bed rooms were right next to the elevator. That would mean 4 rooms, but surely there are more than 4 queen rooms on each floor. He was rude, he was shifty and personified the 4th rate unclassy feel of the motel. Avoid this place at all costs, travellers. There are plenty of more hospitable hotels nearby like the Travel Lodge.

Clerks were friendly. Gave map of places to see, but they seemed too far away.

It was easy access to the airport. Didn't spend a lot of time there only to sleep. It served our purpose.

My room was super cool with a loft. Not for anyone who can't climb stairs but would be a super romantic spot to chill out between flights. Nice little kitchenette.

Check in, check out okay, but it was very warm in the lobby of the motel and while the room was clean, the Air conditioning was disappointing. The "free" wifi was hit and miss, connecting and reconnecting at random. wifi was much better in moxies restaurant, which had a different wifi provider.

The reception staff, who checked us in,was very friendly & helpful and this is the only good thing I can say about this hotel. The staff did our check-out was not half as good. The air-conditioners/vents were ultra noisy and they didn't work. We couldn't sleep because it was so hot and noisy. When we opened the window, it was just as bad because of the planes at the nearby airport. The comforter or blanket was way to thick and heavy for the season. The pillows were too soft and the harder ones had very coarse coverings. The drain in the bath-tub didn't drain well as well. The swimming pool was too shallow for anyone to swim in. It was supposed to be 0.92 m deep, but it was only filled up to 0.8 if not less. When I informed the Swimming Pool/ Spa attendant, she was too busy playing on her I-phone with her legs up on the chair. She didn't even look at me when I talked to her. She told me that I should tell the maintenance staff on my own because she worked for the hotel, but not the maintenance department!!! The maintenance staff on-duty was quite courteous and apologetic about the pool condition. The house-keeping staff for our floor or area was not so efficient as well. When we requested a packet of coffee for the next morning, she promised to put it in our room, but we found none when we returned to our room. Lucky that we could get a packet the next morning from another maid, who took care of different section. So overall, we would give 2.5/5 max.

Very old and not clean the air condo on is week the carpet is old and diret

I lived this hotel three days， when I went out， I leave my baggage in room with unlock。 So I lost three expensive knifes