Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
97% of guests recommend
4.3 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by Anne from London

Still good but not great...

Posted Oct 11, 2013 on Hotels.com
I have stayed in this hotel before but was less impressed this time. The weather was really bad so the 15-20 min walk from Verona/Piazza Bra felt very long. It was rainy and cold but still the room had no electric kettle so we had to order hot water via room service or pick up a tiny pot of hot water in the bar every time we wanted a cup of tea (and buy the tea!). On our last night the room safe broke, leaving us without our passports, and the receptionist did not take our concerns very seriously, almost laughing at us when we feared not being able to travel home the next morning.. Having said that the stay was very good, good beds, lovely bathroom and good size room, though we struggled to maintain a good temperature so had to ask for extra blankets for the night but other than that we were comfortable. Due to the weather we had room service dinner 3 nights and the food was amazing and the waitress very nice! the breakfast buffet was -as last time- really good, great variety of food and open until 10.30 so even when we slept in we could still have breakfast! I would definitely go back!
2 out of 5
Recommended
for Business Travelers
by Penglai from US

close to fiera

Posted Sep 30, 2013 on Hotels.com
Bad WiFi serves, small room but $371.57 per night.
1 out of 5
Recommended
by John from Seattle

terrible location

Posted Aug 31, 2013 on Hotels.com
We picked this hotel because we thought it would be easy to get to from the train station, but it's located on the far side and in the middle of nowhere. When we finally got there our entire floor stank off smoke and the bed was the wrist on our trip.
4 out of 5
Recommended
for Everyone
by piers from manchester

Hotel Fiera

Posted Jul 30, 2013
Pros: Good value
Cons: It is not situated in an attractive part of the city, however it was only 10-15 mins away from the city center by public transport at under 3€ return
Location: Nothing nearby but close to all the rest of Verona
Comfortable hotel with air-con a little way out from the center of Verona, useful shuttle service to the Arena
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 15, 2013 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by Rhonda from Silver spring

Very nice

Posted Jul 9, 2013 on Hotels.com
Helpful staff, rooms are small and you can everything around you. Location was ok , but I would stay again
1 out of 5
by JP from London, UK

DO NOT book unless you want a bad experience

Posted Jul 4, 2013
Pros: Nothing
Cons: Everything! Not a single redeeming factor about this hotel
Location: Extremely badly located. Terrible.
Terrible service, bad food, even worse location for such a beautiful city. Night staff extremely rude and looked down on me for bothering him. Internet did not work No control over room a/c DO NOT BOOK!
2 out of 5
Recommended
by A verified traveler

adequate-no more

Posted Jun 13, 2013 on Hotels.com
wifi was abysmal (unusable) for the five days I was there, and despite notifying management of the fact there was no improvement. Business like staff-not friendly, location was not ideal for tourists on foot as it was a fair way out from town centre-. Room was clean but I wouldn't recommend it, or go back there.
3 out of 5
Recommended
by JR from Houston

"Not at this time" was standard hotel response

Posted Jun 6, 2013 on Hotels.com
When we asked if they could turn on the AC for our 85 degree room, the answer was "Not at this time" because only the general manager could authorize it and he was out of the hotel and did not like to be phoned. When we asked if the refrigerator in our room could be fixed, we were again told not at this time. Assistance from the front desk was sparse except for one single African gentleman who would always try his best when he was on duty. Dinner service was extremely slow and entrees were so poor they had to be returned, but our bill was still charged a "service charge" which is an automatic tip. During complimentary breakfasts, coffee, juices and food, especially eggs and meats were constantly running out. When staff was requested to bring refills they responded rudely and very slowly.
4 out of 5
Recommended
for Couples
by A verified traveler from New zealand

Clean and tidy

Posted Jun 3, 2013
Pros: Cleanliness and free breakfast
Cons: Dodgy Wifi connection
Being about a 25 min walk from the train station and 40min from the centre of town, this place was further away than we expected. However, it was very clean and tidy. The Internet was a bit annoying as it kept cutting out and timing out in our room and we had to keep asking for new access codes.