Macdonald Swan's Nest Hotel

This hotel is fairly standard and adequate. The rooms particularly the bathroom were a bit small but clean and adequate but the decor is a bit tired. We didn't eat here but we did try to get an afternoon tea. However the Bistro didn't do just cake and the pub bar didn't serve food at that time of the afternoon. What makes this hotel worth going back to is ease of parking and above it's location a five minute walk over the bridge to the theatre and town.

We booked the hotel in order to attend the theatre and were pleased that it was so close to. The room was of a good size, pleasantly decorated, with all necessary facilities. The only puzzle was why thick, full-length curtains should be placed in front of the radiators. Parking facilities were excellent and included in the price of our room. The breakfast was not included in the price. All in all, a pleasant place to stay.

Very nice hotel. Updated bathroom and gorgeous room. Beautiful views and walking distance to everything. The only problem is there is no elevator so you'll have to hike your bags up a flight of stairs if you're not on the first floor.

The Swan's Nest is located on the Avon River and a short walk over the river takes you to the Royal Shakespeare Theatre. The staff was helpful, especially Agata, who assisted us with reservations. We loved the tea kettle in our room. Our room was very comfortable and roomy, especially the bathroom. The breakfast room overlooked the Avon and the food was very good.

A very pleasurable stay in spite of noisy young people at night. Staff did patrol after telephone complaint.

The location of the hotel is excellent, unfortunately it is in need of a refurbishment. The bathroom was dreadful and it would have been nice if of a morning if you could get a hot shower, not a cold one. The receptionist came up and checked the water a little later and said that it was hot, I then checked it and it was luke warm. I also had a problem with the key cards they only ever worked once and every time I had to go to reception to get them reprogrammed. The breakfast was extremely nice the only issue there was that there was a long delay in getting seated. If it hadn't been for its location it would have been a disaster.

Handy location with beautiful view from the restaurant over the river. We arrived for breakfast at 8.30 and were quickly greeted and shown to our table. The selection of cereals, yogurt, juices etc. was excellent. The cooked breakfast order was quickly taken and served in double quick time - delicious! The room was a little dingy as the window was down at one end. The double bed was rather small at 4 foot 6 wide but comfortable. Staff were courteous and helpful.

The hotel is superbly located near the river and just across the river from the Royal Shakespeare Theatre. Room was well equipped and comfortable. Restaurant food was excellent. Parking for a small fixed fee for the whole stay another bonus.

Finding room 51 was very difficult and dirwection of the receptionist were insufficient. Had to go back three times to try to find room direction from a curt receptionist. Bed OK, not great.