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关于波科诺度假村会议中心 - 波科诺山的点评

2.5 out of 5
波科诺度假村会议中心 - 波科诺山
35 Hospitality Way, White Haven, PA

点评

6.6
10 分 - 超赞。172 条好评，共有 767 条点评" "
8 分 - 还可以。204 条好评，共有 767 条点评" "
6 分 - 一般。190 条好评，共有 767 条点评" "
4 分 - 很差。66 条好评，共有 767 条点评" "
2 分 - 糟糕。135 条好评，共有 767 条点评" "

6.6/10

清洁度

7.4/10

员工和服务

6.2/10

服务设施

6.0/10

住宿条件和设施

5.8/10

环保

点评

10/10 超赞

Jacob

2024 年 4 月入住 1 晚

4/10 很差

Justin

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The people were nice, but it's a very old hotel that hasn't been updated probably since the 1990s. The pool and the restaurant looked like they hadn't been open in weeks (months?). But when you don't have working wireless, you can't score higher than 2 stars, especially when that's advertised. The hot water was minimal as well.
2024 年 4 月入住 1 晚

4/10 很差

David

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I do not get away often and it was my birthday so we decided to go for a 2 night stay the conference center was close to things we wanted to do we picked it for the indoor pool however the pool water had a green tint and the pool floor was dirty you could smell the chlorine which is not a good thing. It snowed the day before we got there and the first night they never cleared the walkways so it was difficult getting to the room I also had to wonder around to find towels as no one answered the front desk phone so overall the hotel was not worth the money and when we got there we upgraded to the jacuzzi tub room so we spent even more to get less not happy and would not recommend this place to anyone else. I would also like to note I am a pool CPO for the state of NJ
2024 年 2 月入住 2 晚
Front Desk 于 2024 年 2 月 26 日 的回复
Thank you for review

2/10 糟糕

Suleika

不满意：清洁度、员工和服务、住宿条件和设施
The place is dirty, and it smells horrible. The pool is not clean and had water dripping from the roof! It has a horrible smell and the bathroom was moldy. The rugs look like they have not been clean in years. We did not have any towels in the room when we got there. Also, the water from the sink and shower looked yellowish. I do not recommend. The owners should invest money into this place and do a make over because it is definetly not what the pictures shows, SPECIALLY the pool area! At ALL!!!
2024 年 2 月入住 2 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

真实旅客

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Run as fast as you can
Don’t stay here. It’s a skeevy and customers are a little suspect. Very rundown, bathroom was nasty.
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Johanny

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

6/10 一般

Jun

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Nazim

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Dirty, old, no room service because the owner is cheap. 160 rooms but 1 house keeper. Never staying there again
2024 年 2 月入住 2 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

sean

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Avoid
Run down lack of staff heat not on pool unusable in winter just not a good place to stay
2024 年 2 月入住 2 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

samantha

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Absolutely horrible!
The hotel had brown water, hair all over in the “made” beds, pool was extremely dirty, bed bugs, blood stains, and very rude gentleman behind the counter.
2024 年 2 月入住 2 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Tammy

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very disappointing
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Esad

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very bad hotel
Very bad place to stay no water in the room even that we asked front desk couple times no one come to fix it. Very dirty and disgusting place to stay. Health department should closed down this hotel it is not for human. No one take care and maintain the place.
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Bhavin，Jersey City

不满意：住宿条件和设施
Dirty and germ breeding haven
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Brandon

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Entire building is worn and outdated, outlets out of the wall, ice cold swinging pool, holes in walls, ceiling stains moldy smell, and this is all over the place not just the room asked for a refund and the manager was very rude and refused to entertain a refund. The place should be shut down. Multiple guests were unhappy.
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Ari

不满意：清洁度、服务设施、住宿条件和设施
Unclean, old and very poorly maintained. We chose this place primarily because of indoor pool, but the water was so cold and pool area freezing, that nobody ould use a pool. What a rip off. Highly doubt that towels and bed sheets are being cleaned after each guest. It felt dirty. Very unhappy.
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

6/10 一般

Brandon

不满意：住宿条件和设施，清洁度
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Ericka

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

maria

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
I was supposed to check in @ 3pm but the room WAS NOT READY til 10.40pm. The manager & staff were nasty & rude. They treat me disrespectfully. When we finally get into the room, was so filthy and smelly. Everything around was dirty and unsafe.
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Yu-Hsiang

不满意：清洁度
2024 年 2 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

4/10 很差

John

与家人及幼儿出行, 与家人出行, 与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
As I made reservation i though of a resort as stated in the name but boy was i ever wrong i arived a hour and half earlier the check in time 3pm had to pay extra $30 to check in early ok no big deal was directed to whete to go enterance A so i get there side walk not shoveled walk in to buliding and get a foul oder get to room find mold,nasty water in toilet, hallways very dirty,stair wells full of trash, room has a very foul oder which made my daughter sick, pool is green full of Algie,not heated,rooms very cold, hallway is very cold, i could go on and on ......... just dont stay here.....
2024 年 2 月入住 2 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

8/10 还可以

Sigal

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great for the price, but could be redone.
2024 年 1 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

4/10 很差

Dawn

与家人出行
不满意：清洁度
Hotel outdated, Carpets in the hotel needed to be vacuumed. Elevators were dirty also. Room smelled like moth balls. However the bed linens were clean.
2024 年 1 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

10/10 超赞

Jenny

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

8/10 还可以

SAMEER

与家人出行
满意：员工和服务，清洁度
不满意：服务设施
Property needs to be renovated.
2023 年 12 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

fausto

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

8/10 还可以

Kristy

团体旅客
满意：客房舒适度，员工和服务
2023 年 12 月入住 1 晚
Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Roshetta

Front Desk 于 2024 年 2 月 21 日 的回复
Thank you for your review.

2/10 糟糕

Chris

满意：员工和服务
2023 年 12 月入住 1 晚
Staff 于 2024 年 1 月 1 日 的回复
Thank you for your feedback!

2/10 糟糕

Shannon

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was absolutely disgusting. There was blood on our pillows. The rooms were not clean. The sheets had hair on it. The workers were smoking in the lobby. None of the amenities were available. The fitness center equipment was broken and not usable. The swimming pool was closed. There is no continental breakfast at all, not even coffee. The pool table bar and fireplace was not available. The entire area was closed. The whole hotel was absolutely disgusting. I am highly disappointed and request a full refund.

2/10 糟糕

Matthew

不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Staff 于 2023 年 12 月 25 日 的回复
Thank you for your feedback

2/10 糟糕

Regan

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I havent seen a hotel pool thats green ever. Or black mold in the bathroom. Long with the doubles bed not finished being made either. To were one of the beds was actually missing the top cover blanket or sheet. Regarding the pool its not listed on there web ad that its closed or closed due to repairs or anything of the sort. Also wasnt warned by staff either that the pool was unavailable.
2023 年 11 月入住 1 晚

4/10 很差

Julio

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Mal olor
2023 年 12 月入住 1 晚
Front Desk 于 2023 年 12 月 15 日 的回复
Thank you for Review.

2/10 糟糕

Dina

商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
Very run down! Odd smell in hallway. Decent size hotel and only 4 cars in the lot! Not worth the 60$ stay. Mixed hotel up with another down the street we were familiar with. Certainly was not the hot I was thinking it was. Would have went elsewhere but was too tired to look for something else.
2023 年 12 月入住 1 晚
Front Desk 于 2023 年 12 月 15 日 的回复
Thank you for Review.

2/10 糟糕

Ruth

2023 年 11 月入住 1 晚
Staff 于 2023 年 12 月 25 日 的回复
Thank you for your feedback!

2/10 糟糕

alecia

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was not the same as pictured the pool was green and closed which was the whole reason this place was chosen, garbage in the elevator, no dining.Dark scary places with eery music playing.
Front Desk 于 2023 年 12 月 15 日 的回复
Thank you for Review.

4/10 很差

Perry

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Ok for the price
2023 年 11 月入住 1 晚
Front Desk. 于 2023 年 12 月 15 日 的回复
Thank you for Review.

6/10 一般

Johnny

与配偶出行
满意：员工和服务，清洁度
It was surrounded by woods
2023 年 11 月入住 1 晚
Staff 于 2023 年 11 月 26 日 的回复
Thank you for your feedback!

4/10 很差

Hannah

与家人及幼儿出行
不满意：清洁度、服务设施、住宿条件和设施
The room itself was in decent shape and cleanliness, but the building showed a lot of deterioration. We booked here for the indoor pool, but the water and pool room temp was too chilly. Hickory Run State Park nearby was beautiful and worth visiting. A lot of businesses in the area are boarded up, and I would guess this hotel will join them which is unfortunate because the staff (owners?) were kind.
2023 年 10 月入住 2 晚
Staff 于 2023 年 11 月 26 日 的回复
Thank you for your feedback!

4/10 很差

Terry

商务旅客
不满意：员工和服务、服务设施、住宿条件和设施
This property currently should remove resort from its name as it is hardly a resort. There is no food service since the restaurant and lounge/bar area is closed. The rooms were comfortable but severely dated. The only plus was the convenience and low price for a clean room and comfortable bed for the night.
2023 年 10 月入住 1 晚
Front Desk 于 2023 年 11 月 5 日 的回复
Thank you for your feedback!

8/10 还可以

真实旅客

团体旅客
满意：员工和服务、住宿条件和设施、客房舒适度
Comfortable and pleasant stay, reasonable price
Surprisingly comfortable stay. The beds are quite nice, and the amenities are plentiful for the price. Did not try the pool, but nice to know it was an option. The building we stayed in was somewhat separate from the main building with the lobby. This included the buildings having individual parking lots, which was nice as you could park your car a very short walk from the building that you are staying in. There are a few fast food options just a couple minutes down the road, consisting of a McDonald's, a Burger King, an Arby's, and a Wawa's. Overall an amenable stay. If you are using it to go to the Camelback Resort for an event, such as we did, be aware that the trip is 30 minutes.
2023 年 10 月入住 2 晚
Front Desk 于 2023 年 11 月 5 日 的回复
Thank you for your feedback we really appreciate all the kind words! We hope to see you again sometime in the future!

10/10 超赞

WOLFGANG

2023 年 10 月入住 1 晚
Staff 于 2023 年 11 月 26 日 的回复
Thank you for your feedback!

4/10 很差

Vania

商务旅客
不满意：住宿条件和设施，清洁度
Shabby hotel
The hotel actually appeared to be abandoned when we arrived. There were no cars in the parking lot, and although there was someone at the front desk it didn't get much busier. The room itself was old feeling and felt shabby.
2023 年 9 月入住 1 晚
Front Desk 于 2023 年 11 月 5 日 的回复
Thank you for your feedback!

6/10 一般

Nickolai

满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Old property, old fixtures, old furniture, old linens.
2023 年 9 月入住 2 晚
Front Desk 于 2023 年 11 月 5 日 的回复
Thank you for your feedback!

10/10 超赞

Natalia

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 9 月入住 1 晚
Front Desk 于 2023 年 11 月 5 日 的回复
Thank you for your feedback! We are glad to hear that you enjoyed your stay with us!

2/10 糟糕

Brody

2023 年 9 月入住 1 晚
Front Desk 于 2023 年 11 月 5 日 的回复
Thank you for your feedback!

4/10 很差

Donna

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
We paid a lot through expedia. The listing said the location had a restaurant and bar. Both had been closed for a very long time. The room was very hot and stuffy when we arrived, the air conditioner barely worked, the windows opened, but had no screens. The halls, stairwells, and elevators were filthy. The surrounding grounds were trashed, with piles of garbage and construction debris.
2023 年 9 月入住 1 晚
Front Desk 于 2023 年 11 月 5 日 的回复
Thank you for your feedback!

2/10 糟糕

bryan

与家人出行, 带宠物出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The place was dirty and staff was very unprofessional. Stay away from this place. We arrived snd decided to stay elsewhere.
2023 年 9 月入住 1 晚
Front Desk 于 2023 年 11 月 5 日 的回复
Thank you for your feedback!

8/10 还可以

Alphonzo

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The property itself could use some tender love and care they pull was not working it was down major renovation
2023 年 9 月入住 3 晚
Front Desk 于 2023 年 11 月 5 日 的回复
Thank you for your feedback!

2/10 糟糕

Rosa

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
They had bed bugs in my bed, crawling all over my body and my babies body!!! The situation is so unbearable that I had to check out at 11:20pm in the rain with my two babies.
2023 年 9 月入住 1 晚
Front Desk 于 2023 年 11 月 5 日 的回复
Thank you for your feedback!