Ratings based on 1,123 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Milwaukee
You get what you pay forPosted May 5, 2015
Pros: Location and Rate
Cons: Rooms need: cleaner floors, walls, window sills, an iron and ironing board, refrigerator, microwave, & soundproofing.
Location: We visited family and didn't do the touristy stuff.
We needed a place to stay close to my daughter's house during the Christmas/New Years holiday. I read previous reviews and knew what we were getting. We went for economy, no frills. That is what we got. A lot of families with a lot of children stay here. They use the pool and the discount coupons for a nearby waterpark which my husband and I did not use. The rooms aren't spacious and one of the ways they conserve space is the clothing rack hangs over the bed slightly. I had to ask for an extra pillow and got one. Next time I will bring my own because their's are small. I did expect to be able to get the continental breakfast that was offered but unless you are in line at 6:00 in the morning don't expect anything at 8:00. The big families eat it all up plus they make a mess of the area. We even saw teens coming in from the street getting in line for the "free" food. There seems to be no sound proofing between floors. You can hear the people walking on the floor above. I made sure the fan ran all night to kind of mask the noise in the hall and from above. We did not experience the rudeness from the hotel employees that other guests had mentioned in the reviews. I found the bed to be comfortable enough but my husband did not. He thought it could have been softer. The beds and bathroom are clean but the room we had needed a general cleaning overall. Don't go barefoot on the carpeting after a shower if you want to keep your feet clean.
by A verified traveler
Will never stay there again!Posted May 4, 2015
Front door is very small and makes it hard to bring your things in with the cart. Rooms are small and did not have any closets, beds are uncomfortable. Pool area was poorly light. Breakfast offered very little and once they ran out of something they did not have any refills. Will not stay there ever again.
by A verified travelerfrom Chicago Area
Would NEVER stay againPosted May 4, 2015
Pros: nothing much - not even the price is worth staying here
Cons: Beds are uncomfortable, only get 2 pillows total on each bed, cheap breakfast, hotel staff not friendly,
Beds were not comfortable, Heat/Air Conditioner was noisy, room was not clean - gross stains on walls, only 2 pillows total on each queen bed, had to ask for more and staff was not happy about getting them for me, breakfast was cheap - ran out of stuff and wouldn't replace. Atmosphere of hotel was unpleasant. staff was not friendly. Walked in to check out and staff member was too busy talking to girl to pay attention to me. Put key on counter to check out and left. I would not stay here again if you paid me to!
by A verified traveler
Posted Apr 27, 2015
The biggest issue we had while staying at the hotel was the cleanliness. My friend found hair on her bed/pillows. There was something smeared on the bathroom wall, and the shower was so dirty, we did not use it. Had the upkeep been a little nicer, we would have enjoyed our stay.
for Everyoneby A verified travelerfrom S
Nice hotel close to the mallPosted Apr 13, 2015
We had a nice hotel stay we enjoyed the breakfast and the other patrons
by A verified travelerfrom Appleton, Wi
Run downPosted Apr 7, 2015
Not what I expected, we stayed there a couple years back and it was good, now it's quit run down.
by A verified travelerfrom Waukesha
Old and rundown.Posted Apr 6, 2015
Pros: Quiet and price was good.
Just stayed one night. Room was small and cramp. Old furnishings and decor. Wall paper in hallway was coming off. Get what you pay for.
by A verified travelerfrom wi Dells
Old , out dated, noisyPosted Mar 30, 2015
A dump. Will never return, Dinosaur TV. Washed out thin blankets and sheets. Floppy old pillows. Paint missing on walls.
by A verified travelerfrom de pere wi
older building but cheapPosted Mar 29, 2015
Cons: needs complete upgrade
so so poor tv remote didn't work hole in floor in bathroom waffle maker doesn't work well
by A verified traveler
disappointingPosted Mar 29, 2015
Cons: Cleanliness, Staff needs improved people skills.
Location: Location was good just a few minutes from nearly everything in Wisconsin Dells.
Front desk clerk very rude, not a hello, a please or a thank you. She just threw the keys at us and ended her shift. The room was dusty and coffee pot was dirty. We will look elsewhere next time.