Ratings based on 120 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
for Getaway With Friendsby Shirley from Wisconsin
Wintergreen.Posted Nov 20, 2013 on Hotels.com
Staff very helpful. Rooms were nice. Location perfect for activities we chose.
for Everyoneby A verified traveler from minnesota
Close to shoppingPosted Oct 29, 2013
Two night stay to shop outlet mall. Room clean & comfortable & met our basic needs. Did not eat there or use pool. Staff helpful & friendly.
for Familiesby Agneta from Madison, WI
Convenient location for us - close to a wedding.Posted Oct 19, 2013
Cons: Beds, breakfast included.Lots
Location: Lots of activities for families with children. Water parks, restaurants, swimming, boating.
Quiet. However; the mattrasses were not very comfortable, and for the price, there should have been at leat a simple breakfast included. Much cheaper motels have both.
for Personal Eventby A verified traveler
Basketball clinicPosted Oct 6, 2013 on Hotels.com
Made a reservation six hours prior on their website. Desk attendent said it was being faxed ,but would take a while. I didn't have time before my event , so I had to take my bag back out to my car and check in later. I asked if I could put my bag in the room and was told not until the fax was received. I don't understand why I couldn't check in and put my bag in my room when they had already seen my ID and knew I had reservations. It just was not someone looking out for their guests.
for Everyoneby Tish
Decent value for the pricePosted Aug 13, 2013
Pros: Balcony view over pool, front desk staff, outdoor pools
Cons: Housekeeping staff could use some training
Location: Restaurant attached to the hotel. Additional restaurants, outlet mall, and other attractions within a short walk.
We spent four days at this hotel. The room and hotel show signs of age, with decor my sister dubbed "80's nursing home." Make sure you ask for a poolside room with a balcony, we didn't but were very pleased to have one. I was not at all impressed with housekeeping, the blanket on my bed was visibly dirty (even appeared to have spots of blood on it) and three times we found them blocking our exit from the elevator with the laundry cart. How hard is it to wait back a couple of steps so that people can leave the elevator first? On the other hand, the front desk staff were very helpful and knowledgeable, and they gave us several coupons for local attractions. The hotel has a nice set of outdoor pools and water features, and they were clean. The restaurant at the hotel was OK, I wasn't at all impressed with the breakfast buffet but I ordered from the menu and the food was very good. Overall I'd say it was a decent hotel for the price, but next time I think I'll try somewhere else.
Recommendedby A verified traveler from Salem, AL
Real Nice Place to StayPosted Aug 11, 2013 on Hotels.com
everything was close by and staff was always ready to answer questions. Nice rooms!!
for Everyoneby C. Joan from Lititz, PA
Centrally LocatedPosted Aug 7, 2013
Cons: Luggage Carts: The only luggage carts, to be had, were located near front desk. If your room is away from front desk, you are out of luck.
Location: Short drive to: Noah's Ark, Mount Olympus, Dell's Mining, loads of restaurants. Longer drive (but still close) to downtown Dells.
Stayed two evenings with my granddaughter (10 years old). Was able to purchase discounted Noah's Ark tickets from the front desk. They also had coupons for a variety of family activities. Indoor pools were great; did not use the outdoor pools. Breakfast (with 10% discount) at adjoining restaurant was lousy. Would not eat there again.
for Everyoneby Sandy from northbrook, Il
Beautiful place, great location.....Posted Aug 5, 2013
Pros: decorations... location.... reasonable cost....pools...
Location: Buffalo Phils... (walking distance).... and outlet mall....
My six year old grandson loved the bears... pools and slides.. Great location, wonderful place... only minor problem with message machine on phone... blinked all night. WE covered it and slept well on clean nice beds....
Recommendedby A verified traveler from Illinois
Excellent locationPosted Jul 26, 2013 on Hotels.com
We enjoyed our stay, primarily due to indoor pool and proximity to restaurants and other attractions. Hotel needs to upgrade refrigerators and microwave ovens. Also, bed linens did not appear to be as fresh as they should. We had to continue to ask for more washcloths when it was very obvious that we had 4 people in our room. Hotel staff always responded positively to all our requests.
for Familiesby Alex from MN
Posted Jul 10, 2013 on Hotels.com
Hotel description is wrong and way overpriced, property is in need of updating desperately! Would only stay here as last resort!