Wintergreen Resort & Conference Center

Staff very helpful. Rooms were nice. Location perfect for activities we chose.

Two night stay to shop outlet mall. Room clean & comfortable & met our basic needs. Did not eat there or use pool. Staff helpful & friendly.

Quiet. However; the mattrasses were not very comfortable, and for the price, there should have been at leat a simple breakfast included. Much cheaper motels have both.

Made a reservation six hours prior on their website. Desk attendent said it was being faxed ,but would take a while. I didn't have time before my event , so I had to take my bag back out to my car and check in later. I asked if I could put my bag in the room and was told not until the fax was received. I don't understand why I couldn't check in and put my bag in my room when they had already seen my ID and knew I had reservations. It just was not someone looking out for their guests.

We spent four days at this hotel. The room and hotel show signs of age, with decor my sister dubbed "80's nursing home." Make sure you ask for a poolside room with a balcony, we didn't but were very pleased to have one. I was not at all impressed with housekeeping, the blanket on my bed was visibly dirty (even appeared to have spots of blood on it) and three times we found them blocking our exit from the elevator with the laundry cart. How hard is it to wait back a couple of steps so that people can leave the elevator first? On the other hand, the front desk staff were very helpful and knowledgeable, and they gave us several coupons for local attractions. The hotel has a nice set of outdoor pools and water features, and they were clean. The restaurant at the hotel was OK, I wasn't at all impressed with the breakfast buffet but I ordered from the menu and the food was very good. Overall I'd say it was a decent hotel for the price, but next time I think I'll try somewhere else.

everything was close by and staff was always ready to answer questions. Nice rooms!!

Stayed two evenings with my granddaughter (10 years old). Was able to purchase discounted Noah's Ark tickets from the front desk. They also had coupons for a variety of family activities. Indoor pools were great; did not use the outdoor pools. Breakfast (with 10% discount) at adjoining restaurant was lousy. Would not eat there again.

My six year old grandson loved the bears... pools and slides.. Great location, wonderful place... only minor problem with message machine on phone... blinked all night. WE covered it and slept well on clean nice beds....

We enjoyed our stay, primarily due to indoor pool and proximity to restaurants and other attractions. Hotel needs to upgrade refrigerators and microwave ovens. Also, bed linens did not appear to be as fresh as they should. We had to continue to ask for more washcloths when it was very obvious that we had 4 people in our room. Hotel staff always responded positively to all our requests.

Hotel description is wrong and way overpriced, property is in need of updating desperately! Would only stay here as last resort!