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Stayed 2 nights and room was not cleaned between stays and trash was not taken out. Kids running down halls was loud. Parking scarce. Could be due to restaurant on site.
Sandra
Stayed 2 nights in Mar 2024
10/10 Excellent
Michelle
Feb 26, 2024
Liked: Cleanliness, staff & service
Michelle
Stayed 1 night in Feb 2024
Response from Robert on Feb 28, 2024
Thank you for staying with us and providing feedback.Hope to see you again soon.
The staff was very friendly.
However, the hot tub had a very weird/horrible smell to it.
The kiddie pool and bigger pool seemed to be just fine. Both of our kids loved playing on the slides.
There were some hole in our walls in our room, couple of the lights didn't work.
It was okay for the price, but weird that they didn’t offer free breakfast when that’s what it states online
Thomas
Stayed 1 night in Nov 2023
Response from Clarion Hotel & Suites on Nov 24, 2023
Hello,If you refer to the the hotel amenities listed on Expedia, it states that breakfast is available with a surcharge, and also states that we have a restaurant on site. At check in we do give you a coupon for 10% off at that resatuarant, which is open in the mornings only serving breakfast, as stated in the hotel overview sheet given in your room packet. We are happy to clarify any questions at the front desk during your stay. Thank you.
Staff was very helpful and friendly, areas needed paint and repairs especially the indoor pool area, rooms were comfortable I thought, lots of things to do close by
Michael
Stayed 3 nights in Aug 2023
Response from Robert on Aug 24, 2023
Thank you for staying with us, and taking the time to provide feedback. We appreciate all comments.Hope to see you again soon.
Worth paying a few extra dollars for taking away any anxiety about your stay. This is what a hotel should be!
Andrew
Stayed 1 night in Aug 2023
6/10 Okay
Steve
Traveled with family
Aug 8, 2023
Liked: Staff & service
Very walkable to the outlet mall and attractions. The hotel had limited cleaning staff and our room wasn’t cleaned for two days and we had to ask for extra towels.
Overall it was a very nice stay. The rooms were very clean and the room was very spacious. Only down fall is the water areas could be fixed up a little. New paint would make a world of difference!
We stayed for 4 nights and loved the location. We only had to drive to the water parks, but otherwise there was plenty of restaurants in the area as well as the outlet mall. The hotel was very nice and we enjoyed our stay. It was quiet and well maintained. Staff were all great!
Christine
Stayed 3 nights in Jul 2023
10/10 Excellent
Kari
Traveled with family
Aug 4, 2023
Liked: Amenities
It's was nice and clean. I liked the different pool areas. Unfortunately hot tub wasn't working (no bubbles) but it was still warm and relaxing. Beds were comfortable and pillows were great. Room was clean and I loved having a patio! Great price for a nice hotel! It was quiet too! Thick walls!
Kari
Stayed 1 night in Aug 2023
Response from Robert on Aug 5, 2023
Thank you for staying with us.Hope to see you again soon!
We stayed 1 night with our 7 & 4 year old granddaughters and had a great time. From the friendly staff, the pools (excellent for their ages), the phenomenal price and excellent location this os a gem I can highly recommend!
Cynthia
Stayed 1 night in Aug 2023
8/10 Good
Rajesh
Traveled with group, Traveled with family
Aug 2, 2023
Liked: Cleanliness, staff & service, room comfort
Good Hotel
It was a good hotel and the staff was excellent Great service. Close proximity to everything you need when you travel with your family. One thing I wished better was the size of the bathroom.
Staff went out of their way to help me get a room I could park in front of, I’m traveling by motorcycle and it’s very important to me that I can see it from my room.
Evelyn
Stayed 1 night in Jul 2023
Response from Robert on Aug 5, 2023
Glad we were able to accommodate you.Come back and see us soon!
Needed a place just to lay our heads on our short girls weekend and the hotel was perfect. For the most part very quiet. Also very clean. Would definitely book there again if we are up in the Dells area
Clean and quiet older property. Nice outdoor pool area with a large hot tub (limit 12 people). Walls are well-,insulated. We did not hear a lot of noise in the hallway even though we were next to an entrance hallway. Very nice shower heads in the bathroom. Nice lighting over the vanity mirror. Beds are on the hard side.