Menzies Hotels London Chigwell -Prince Regent

Comfortable, clean, friendly and helpful staff. Only marked down because there didn't appear to be any way of controlling room temperature. Hot or cold, no in-between.

An excellent stay and well looked after...

Have stayed here many times , am always pleased with the overall experience The hotel has had a make over and looked very welcoming but the breakfast area is now much smaller and I thought had a little less choice Staff were very friendly and helpful

Horrible room. Smelly corridors. Dead leaves in stairwells. Sink didn't drain. Fungus on inner windows. Hearing fan very loud so you can't sleep. Rude staff, unhelpful. Horrible breakfast mixing meat with vegetarian. My car was damaged in car park.

booked hotel via expedia on internet. when we arrived to our room non of the mentioned facilities were available i.e. no iron or safe. room was smelly and not refurbished as stated on the website. after complaining were offered an identical room which we refused. we were then offered a second option which again had none of the mentioned facilities but also no hot water or heating. we were forced to stay in that room as no other options were given until the following morning. the room which we had till the end of our stay was refurbished, had a safe and iron but no window or ventilation so we were forced to breadth the same air for the next 3 days.

Can not complain about anything. Very clean, tidy and a great service. Will be back again.

Room ok but a little dated. Rrasonably helpful staff but a little impersonal. Suited our needs but probably could have found better for the price.

Friendly staff and nice rooms. Back garden could do with updating a bit but other than that it was very nice.

One thing future guest should know is that the majority of rooms are actually located in a converted church which has been sympathetically attached to the original Georgian house hotel. This said it is very comfortable, with lifts and underground parking if required.