The only criticism I have is with the staff who are WAY TOO KEEN on pushing guests to dine at their restaurant. One day I bumped into a girl whom we met on day one, and the only thing she cared about was whether we had dinner at their pricy restaurant (EUR40+ for 2 course). I said no we had reservation elsewhere - that's the end of the conversation, she to turned elsewhere. Too obvious there is a commission involved. Another incident - the front desk manager pushed us (at check in) we should have dinner in hotel on first night because the second night the restaurant will be busy due to a wedding and they had Italy's no.2 best chef in! Well - the second night the whole restaurant was quiet - no wedding. Too many lies on this point!! Other than that an enjoyable stay. The pool is real good (but no place to get changed, the change rooms were locked). Beds were a bit too soft, but tolerable. Proximity within walks to boat to get into town in Como, and close to nice little town Cernobbio, which cannot be missed!
真实旅客
10/10 超赞
Michel
与配偶出行
2024 年 5 月 29 日
满意:服务设施
Parfait pour relaxer
Michel
2024 年 5 月入住 1 晚
8/10 还可以
Georgia
与配偶出行
2024 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They could not give us the room we booked.
Georgia
2024 年 5 月入住 2 晚
10/10 超赞
Anny
与家人及幼儿出行, 与家人出行
2024 年 5 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
The staff was very friendly and helpful!
Anny
2024 年 4 月入住 1 晚
10/10 超赞
Catherine
与家人出行
2024 年 4 月 28 日
满意:住宿条件和设施,服务设施
The hotel is in a quiet location, about 25 minute walk into town. Parking was very convenient in a garage under the hotel. Check in was very smooth and the rooms are spacious and clean.
Catherine
2024 年 4 月入住 1 晚
8/10 还可以
Portia
2024 年 4 月 25 日
满意:住宿条件和设施,清洁度
Portia
2024 年 4 月入住 1 晚
10/10 超赞
MARIA JOSE,IRAPUATO
2023 年 10 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Me encanto el hotel , no tiene vista al lago pero está bien ubicado