6/10 一般
ravi
与家人及幼儿出行
2024 年 6 月 2 日
满意:服务设施,员工和服务
不满意:清洁度
For a Four Seaons hotel the room was not even cleaned properly by house keeping. The bed was on a terrible state (the sides) and there was soil marks left on the toilet seat which I discovered when we walked into room. On the side of the bed panels was fully of coffee stains and the the bed panels themselves were damaged. The situation was rectified once I complained but hadn’t this is definitely not the standard I would expect from a four seasons. I have stayed at the ritz Carlton week before and that was immaculate and even the Hilton Doha was in a better state room wise. They advertise the property as “ULTRA-LUXE on their tv channel - this is definitely NOT if I found a room this state upon checkin.
ravi
2024 年 6 月入住 1 晚