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关于德拉萨德尔太平洋酒店的点评

3 out of 5
德拉萨德尔太平洋酒店
3 km south of El Arroyo gas station on, the way to Quepos, Playa Hermosa, Jaco, Puntarenas

点评

8.0

很好

10 分 - 超赞。106 条好评，共有 324 条点评" "
8 分 - 还可以。126 条好评，共有 324 条点评" "
6 分 - 一般。65 条好评，共有 324 条点评" "
4 分 - 很差。17 条好评，共有 324 条点评" "
2 分 - 糟糕。10 条好评，共有 324 条点评" "

8.0/10

清洁度

8.2/10

员工和服务

7.4/10

服务设施

7.2/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Myron

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The young girl upfront with long hair was very courteous and spoke English well. Convenient and close to the beach, food and drinks onsite, staff were all friendly!
2024 年 3 月入住 1 晚
Hotel Terraza del Pacifico 于 2024 年 4 月 16 日 的回复
Thanks for your review! We appreciate your feedback and are glad you are satisfied with our service.

8/10 还可以

Eduardo

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean basic hotel on the beach. Beautiful beachfront restaurant. Nice staff.
2024 年 2 月入住 2 晚
Hotel Terraza del Pacifico 于 2024 年 4 月 16 日 的回复
Thanks for your review! We appreciate your feedback and are glad you are satisfied with our service.

10/10 超赞

Mary Ann，GORDONVILLE

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Acces to beach and pools. Didn't appreciate the contineous music but was glad it got quiet at 10pm
2024 年 2 月入住 4 晚

8/10 还可以

Reinhard

满意：清洁度、员工和服务、住宿条件和设施
It was very good
2024 年 2 月入住 2 晚

10/10 超赞

John

与家人出行
The staff was wonderful. It is an older property in a little dated. The dining area is new, and the food was excellent.
2024 年 1 月入住 2 晚

10/10 超赞

GUISELLE

2024 年 1 月入住 1 晚

8/10 还可以

Steven

满意：清洁度、员工和服务、住宿条件和设施
Positive first impression.
2024 年 1 月入住 2 晚

8/10 还可以

Susana

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful place but at night the road that is on sight was very noisy.
2024 年 1 月入住 3 晚

8/10 还可以

oscar

与家人出行
满意：员工和服务
不满意：住宿条件和设施
Le falta mantenimiento y personal para limpieza de área comunes y del bar
2024 年 1 月入住 2 晚

10/10 超赞

Jorge

2023 年 12 月入住 4 晚
Hotel terraza del Pacifico 于 2024 年 1 月 1 日 的回复
Muchas gracias

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
Good
Guests don't respect rules. The hotel should do something
2023 年 12 月入住 2 晚
Hotel terraza del Pacifico 于 2023 年 12 月 8 日 的回复
Thank you, we will take your comment into account.greetings

10/10 超赞

oscar

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
la limpieza es excelente y la comida excepcional muy buena , los postres y pastelería de primer nivel con precios muy adecuados han metido muchas sillas y lugares donde descansar El lugar es viejo y las remodelaciones van poco a poco pero lo mantienen bien la piscina necesita una remodelación total valor precio /lugar excelente
2023 年 11 月入住 3 晚
Hotel terraza del Pacifico 于 2023 年 11 月 7 日 的回复
Gracias por su evaluación! Estamos muy contentos de que esté satisfecho con nuestro servicio y esperamos que continúe pasando un buen rato con nosotros en el futuro. ¡Gracias por su confianza y sus buenos comentarios!

4/10 很差

Roberto

与家人出行
不满意：清洁度、员工和服务、服务设施
Not a customer service oriented place
2023 年 10 月入住 1 晚
Hotel terraza del Pacifico 于 2023 年 10 月 30 日 的回复
Thanks for your comments

8/10 还可以

Pamela

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff is friendly and efficient. Hotel is just steps away from the beach, great restaurant with full front ocean view and access. Sea food was very very very good.
2023 年 8 月入住 1 晚
Hotel terraza del Pacifico 于 2023 年 8 月 25 日 的回复
Thanks for your review! We appreciate your feedback and we are glad that you are satisfied with our service.

10/10 超赞

MARIO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚
Hotel terraza del Pacifico 于 2023 年 8 月 25 日 的回复
Thanks for your review! We appreciate your feedback and we are glad that you are satisfied with our service.

6/10 一般

JOHN

2023 年 7 月入住 1 晚
Hotel terraza del Pacifico 于 2023 年 8 月 25 日 的回复
Thanks for your review! We appreciate your feedback and we are glad that you are satisfied with our service.

4/10 很差

JOHN

与配偶出行
Hardly a 3 star motel. It’s located on the beach but the beach is not suitable for swimming as the waves are very strong. The breakfast is very substandard. The location is 10 minute drive to the city. If you don’t have a car, you are stuck.
2023 年 7 月入住 1 晚
Hotel terraza del Pacifico 于 2023 年 7 月 21 日 的回复
Thank you for your comment, best regards

10/10 超赞

Greg

满意：清洁度、员工和服务、住宿条件和设施
The hotel is very nice. Wish a few tv channels were in English. Also a little loud.
2023 年 6 月入住 1 晚
Hotel terraza del pacifico 于 2023 年 7 月 1 日 的回复
thank you for your comment

10/10 超赞

Johanna

满意：住宿条件和设施，员工和服务
Lindo para una escapadita de amigas
2023 年 6 月入住 1 晚
Hotel terraza del pacifico 于 2023 年 6 月 19 日 的回复
Muchas gracias por su visita

10/10 超赞

RUSSELL

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
A clean and safe location with friendly staff and beautiful views of the adjacent beach.
2023 年 5 月入住 2 晚
Hotel terraza del pacifico 于 2023 年 6 月 2 日 的回复
It is a pleasure for us to serve you.

10/10 超赞

Cristina

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best customer service!!!
Raquel at the front desk was beyond accommodating and helpful with her knowledge of the area and setting up appointments for me even though I was leaving first thing in the morning.. she was able to make everything I wanted to do happen!!! I’ll definitely be back
2023 年 5 月入住 1 晚
Hotel Terraza del Pacifico 于 2023 年 5 月 26 日 的回复
It was a pleasure for us to serve you, thank you very much for your comment.

8/10 还可以

Juan Diego

满意：清洁度、住宿条件和设施、客房舒适度
En general muy bien deben mejorar la atención en recepción y servicios en bares
2023 年 5 月入住 1 晚
Hotel Terraza del Pacifico 于 2023 年 5 月 12 日 的回复
Gracias por sus comentarios

10/10 超赞

Amelie

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The beach right by the hotel is absolutely breathtaking and quite private
Hotel Terraza del Pacifico 于 2023 年 5 月 4 日 的回复
Thank you so much! We hope you come back soon!

10/10 超赞

Mario A.

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente estadía
Excelente, cumplió totalmente con lo esperado. Servicio, personal, comidas, ubicación. Recomendado a quienes buscan tranquilidad.
2023 年 4 月入住 4 晚
Hotel Terraza del Pacifico 于 2023 年 4 月 12 日 的回复
Muchas gracias por su comentario. Esperamos nos visite pronto

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Hotel definitely had a certain charm and the front desk was particularly helpful and friendly! Down side is constant base music vibrations heard throughout the hotel and the continuous roar of truck traffic nearby. But still an enjoyable weekend getaway- just tone the music down a bit, please!
2023 年 3 月入住 3 晚
Hotel Terraza del Pacifico 于 2023 年 4 月 3 日 的回复
Thank you very much for your comments, it is a pleasure for us to serve you and we will take your comments into consideration.

8/10 还可以

Oscar

满意：清洁度、员工和服务、住宿条件和设施
Mucho por mejorar
El internet es pésimo, el día que llegamos la televisión era imposible de ver, busque ayuda, llego un técnico, validó y dijo que al día siguiente me resolvían, al final nadie resolvió el problema. Los desayunos son de regular para abajo.
2023 年 3 月入住 2 晚
Hotel Terraza del Pacifico 于 2023 年 3 月 20 日 的回复
Buenos días Le agradecemos sus observaciones. Saludos

6/10 一般

John T

与配偶出行
满意：服务设施，清洁度
Loved the fact that the site resembled an older Costa Rican hotel with great amenities and on the ocean. What was bad was the truck traffic occasionally using air brakes at all hours. Also they obviously have staffing problems on the busy weekends with wait time for a drink at the bar exceeding 45 minutes sometimes and the bar manager not able to make drinks, instead watching the waiting customers. The help, excluding the bartender, who didn't speak English, were very friendly and helpful.
2023 年 2 月入住 5 晚
Hotel Terraza del Pacifico 于 2023 年 3 月 4 日 的回复
For us it is a pleasure to serve you and we will be glad to welcome you in another opportunity.

6/10 一般

Eric

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is nice and the rooms are comfortable. The restaurant is right on the beach and the food is very good. The pool has a swim up bar and has a fun atmosphere. The staff are very nice. Unfortunately there is a place a little ways down the beach that hosted a large and noisy rave party on the night that we were there. The music sounded like it was in our room and did not stop until 4 am. We went to the front desk to see if anything could be done and there was nobody there. We would not stay there again in case in happened again.
2023 年 2 月入住 1 晚
Hotel Terraza del Pacifico 于 2023 年 2 月 28 日 的回复
We apologize for the incident, it doesn't happen often, and we hope you visit us again to provide you with our best service.

8/10 还可以

Timothy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
One nite stay in Playa Hermosa near Jaco
Nice views of ocean and beach. The room was OK but basic. The truck noise was very bad at night from main road. We were in the building by small pool. Breakfast was good and waiters were nice. We enjoyed our one nite stay
2023 年 2 月入住 1 晚
Hotel Terraza del Pacifico 于 2023 年 2 月 25 日 的回复
Hello, it is a pleasure to greet you by this means. We hope you will visit us again soon. greetings

8/10 还可以

JUSTIN

满意：清洁度、员工和服务、客房舒适度
Perfect little ocean front hotel
It had everything we wanted and very happy with the location and staff. Its close enough to Jaco and Manuel Antonio that it made it easy to get around. Definitely recommend and stay again.
2023 年 2 月入住 3 晚
Hotel Terraza del Pacifico 于 2023 年 2 月 25 日 的回复
We are looking forward to your visit. Thank you very much!

10/10 超赞

CARLOS

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our room was close to highway route 34, and resulted noisy because of truck-trailers. Door entrance to room requires an extra locking device. A rubber matt could be an asset to prevent a slip in the shower.
2023 年 2 月入住 3 晚
Hotel Terraza del Pacifico 于 2023 年 2 月 17 日 的回复
Thank you for your comments, it will be a pleasure for us to serve you again.

10/10 超赞

Silvia

2023 年 1 月入住 1 晚
Hotel Terraza del Pacifico 于 2023 年 2 月 17 日 的回复
It will be a pleasure for us to serve you again.

10/10 超赞

Jorge

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great location for surf lovers
2023 年 2 月入住 1 晚
Hotel Terraza del Pacifico 于 2023 年 2 月 12 日 的回复
Para nosotros es un gusto atenderle.

10/10 超赞

Diane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
2023 年 1 月入住 3 晚
Hotel Terraza del Pacifico 于 2023 年 2 月 7 日 的回复
It is a pleasure for us to serve you.

10/10 超赞

Leslea，St. Albert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was a wonderful place to be. Ocean side and an awesome pool breakfast also include and it was very very good. Dancing lessons and live music on weekends. King bed was the most comfortable stay we had in weeks of travelling. Also booked 2 extra days to enjoy the ocean and just relax.
2023 年 1 月入住 1 晚
Hotel Terraza del Pacifico 于 2023 年 2 月 7 日 的回复
We are pleased to hear that, and will be happy to welcome you back.

10/10 超赞

Jean

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Belle piscine!!!
2023 年 1 月入住 8 晚
Hotel Terraza del Pacifico 于 2023 年 1 月 27 日 的回复
Grazie mille

8/10 还可以

Luis Diego

2023 年 1 月入住 2 晚
Hotel Terraza del Pacifico 于 2023 年 1 月 27 日 的回复
Muchas gracias

8/10 还可以

Cindy

2023 年 1 月入住 1 晚
Hotel Terraza del Pacifico 于 2023 年 1 月 22 日 的回复
It is a pleasure for us to serve you

8/10 还可以

Ivor

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location and amazing beach hotel. Great breakfast buffet and right on the beach. However I had booked a beach view room but when we arrived they said they were being worked on. The put us in s nice room by the second pool but we heard trucks using Jacob brakes 20 feet away all night, which was a pity because otherwise it was a great place.
Hotel Terraza del Pacifico 于 2023 年 1 月 21 日 的回复
Thank you, it is a pleasure for us to serve you

10/10 超赞

Luisa Elena

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Beautiful hotel close to San Jose, good for family, couples. Lovely private beach, though not for swimming. Staff at restaurant and pool can improve customer service, they seem quiet unorganized and take way too long to serve a simple soda, it took around 2 hrs to get an order of nachos at the pool, it was not crowded at all. A part from this, the hotel is confortable, nice pool and beach.
Hotel Terraza del Pacifico 于 2023 年 1 月 22 日 的回复
Hello, thank you for your comment, it is very important for us.

6/10 一般

Mark

满意：客房舒适度，清洁度
不满意：员工和服务
This hotel needs serious management help. They have cesspools right outside the door of the rooms (the sewage smell permiates the room) . The restaurant is not organized at all, the restaurant was full at 8:45 pm, we only saw 3 people eating, everybody else was waiting for their food like us. We ordered one soup, and one pasta dish, and it took them one hour. BTW the restaurant advertised a 9:30 closing time. And a big factor is, no swimming at the beach (too dangerous)
2023 年 1 月入住 2 晚
Hotel Terraza del Pacifico 于 2023 年 1 月 21 日 的回复
Hello, thank you for your comment, it is very important for us.

8/10 还可以

nabeel

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great New year was fantastic You can not swim but you could surf
Hotel Terraza del Pacifico 于 2023 年 1 月 21 日 的回复
Hello, it is a pleasure to greet you. We hope you will visit us soon

10/10 超赞

Kevin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente ubicación frente al mar
2022 年 12 月入住 1 晚
Hotel Terraza del Pacifico 于 2023 年 1 月 21 日 的回复
Gracias por escribirnos. esperamos que nos visiten pronto.

10/10 超赞

Ricardo

2022 年 11 月入住 1 晚
Hotel terraza del pacifico 于 2022 年 12 月 23 日 的回复
Hola don Ricardo, muchas gracias!!!

10/10 超赞

john

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love this place because it is on the most beautiful, secluded beach. In the two years since I was there, they have really done a good job of remodeling. The shrimp tacos are excellent The one thing I didn't like was that when I went to check out , they made me wait until housekeeping checked out the room I hope this was to make sure I didn't leave something, and not to make sure I didn't take something
2022 年 10 月入住 3 晚
Hotel terraza del pacifico 于 2022 年 11 月 1 日 的回复
It is a pleasure for us to serve you. Cheers

8/10 还可以

Carlos

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施
No es un hotel nuevo, pero esta bien. Tiene un gran personal atento y preparado
2022 年 10 月入住 1 晚
Hotel terraza del pacifico 于 2022 年 11 月 1 日 的回复
Muchas gracias. Para nosotros es un placer atenderle.

10/10 超赞

Armando

2022 年 10 月入住 1 晚
Hotel terraza del pacifico 于 2022 年 11 月 1 日 的回复
Gracia por su visita, esperamos que nos visites pronto.

10/10 超赞

Heiner

2022 年 9 月入住 1 晚
Hotel terraza del pacifico 于 2022 年 10 月 1 日 的回复
Esperamos que nos visite pronto

10/10 超赞

Vanessa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy lindas las instalaciones
2022 年 9 月入住 1 晚
Hotel terraza del pacifico 于 2022 年 10 月 1 日 的回复
Para nosotros es un placer atenderles.

8/10 还可以

Milagro

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚
Hotel terraza del pacifico 于 2022 年 10 月 1 日 的回复
Para nosotros es in gusto saludarle. y esperamos que pronto regrese