Located in Johor Bahru, Hako Hotel Mount Austin is in the business district. AEON Tebrau City and KSL City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Zoo and Night Safari. Austin Heights Water & Adventure Park and La Stella Water Theme Park are also worth visiting.
The property is good and reasonable but they need to do proper maintenance with their drainage. Shower water flowed slowly and occasionally backflow, as a result, the water flow to the living room. Not exactly what I was expecting from such a nice looking hotel.
Matthias
2024 年 5 月入住 1 晚
6/10 一般
SEH LENG HUANG SILONG
与家人出行
2024 年 5 月 8 日
不满意:员工和服务
Single staff working at the front desk. Unable to leave your your luggage if you arrive at the Hotel before 2pm.
Only can check in after 2pm, not 130pm or 150pm.
Noisy environment, if you are a light sleeper...
Lift access to room at any level can be access by anyone without the need for Hotel card access.
SEH LENG HUANG SILONG
2024 年 5 月入住 1 晚
6/10 一般
THIAM HOCK
2024 年 4 月 9 日
满意:住宿条件和设施
Noisy
THIAM HOCK
2024 年 4 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2024 年 1 月 28 日
满意:客房舒适度,员工和服务
There are ants crawling on the table.
First encounter with ants in hotel room
真实旅客
2024 年 1 月入住 1 晚
2/10 糟糕
Estee
2023 年 12 月 26 日
Estee
2023 年 12 月入住 1 晚
10/10 超赞
JiaJun
2023 年 9 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
JiaJun
2023 年 8 月入住 1 晚
8/10 还可以
lee
2023 年 9 月 7 日
满意:清洁度、员工和服务、客房舒适度
lee
2023 年 9 月入住 1 晚
8/10 还可以
Johannes,London
2023 年 9 月 5 日
满意:清洁度
This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Johannes
2023 年 8 月入住 1 晚
6/10 一般
真实旅客
2022 年 12 月 21 日
满意:客房舒适度
不满意:员工和服务,清洁度
Unlikely to return again, room in poor condition
Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.