Llevo varios años como cliente pero en esta estadía el personal del checking no fue amable y siendo una persona discapacitada pedí que me colocaran cerca del lobby y me enviaron al edificio más lejos de el. No muy buena experiencia esta vez.
Jose L
2024 年 5 月入住 4 晚
6/10 一般
Génesis,Vega Baja
2024 年 5 月 21 日
不满意:员工和服务
Génesis
2024 年 5 月入住 8 晚
10/10 超赞
Kayla
团体旅客
2024 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect the room was a really big size and everything was perfect from parking to noise level was quiet and the pool was really nice!
Kayla
2024 年 5 月入住 1 晚
10/10 超赞
Valeria
与家人出行, 带宠物出行
2024 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you for everything
Valeria
2024 年 5 月入住 1 晚
2/10 糟糕
Hirdainath
与配偶出行
2024 年 5 月 20 日
满意:清洁度
不满意:服务设施
Another guest at the hotel verbally abused my wife and I when he saw our car with NY license plates. Followed us to our room while challenging me to fight and threatening us Florida’s Stand Your Ground. This indicated that he may have been armed with a gun. Called us the N word while walking around our car and rushed up to the passenger window as we were leaving. Reported it to the front desk when checking out. I give them a picture of the license plate and was told security will look into it. After a few minutes security hadn’t showed up so we left. About an hour later security manager called me to say that they were looking into it and the car wasn’t there. They promised to call us back. He said they would give us some discount on our next trip. Don’t want to use this company anymore.
Hirdainath
2024 年 5 月入住 1 晚
10/10 超赞
Janice
与家人出行
2024 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Súper excelente limpio y comodo y accesible .Jamas pensé que por ese precio iba a encontrar un lugar así en verdad para es 5 estrellas plus. Me encanta