Staff commitment to great service is notable.
Food quality and selection exceeds expectations
Entertainment team provided memorable experience
Beatrice
2024 年 6 月入住 5 晚
8/10 还可以
Jennifer
与配偶出行
2024 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property with gorgeous landscaping. It was enjoyable even just strolling around the property. We were not a fan of the Thai/Chinese food we booked. We ate at La Hacienda and that was really good. We mostly ate at the buffet and taco stand by the pool.
Jennifer
2024 年 6 月入住 3 晚
4/10 很差
Nayda
与家人及幼儿出行, 与家人出行
2024 年 6 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Too many animals that steal your food and the food is not even that good and the service is horrible to be honest! I would not recommend.
Nayda
2024 年 6 月入住 4 晚
2/10 糟糕
José Luis
与配偶出行
2024 年 6 月 17 日
不满意:清洁度、服务设施、住宿条件和设施
Muy mala experiencia, la habitación asignada tenía una gotera tremenda que no dejaba dormir por el ruido que hacía. Al reportarla, el personal no hizo nada para resolver el problema; 3 de las 6 noches no pudimos descansar; al querer hablar con un gerente/director siempre se nos negó indicando que estaban ocupados. Lamentable experiencia, no volveremos a elegir a princess como opción para vacacionar.
José Luis
2024 年 6 月入住 6 晚
10/10 超赞
Daniel
与家人出行
2024 年 6 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Almost everyone was very nice and helpful
Daniel
2024 年 6 月入住 7 晚
10/10 超赞
Jose Armando Gonzalez
与家人出行
2024 年 6 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Most of the staff very friendly and helpful.
Jose Armando Gonzalez
4/10 很差
HAI
2024 年 6 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
HAI
2024 年 6 月入住 6 晚
10/10 超赞
Nadia Joanna Chavez
与家人出行
2024 年 6 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Almost every one was very helpful and friendly
Nadia Joanna Chavez
2024 年 6 月入住 6 晚
6/10 一般
Szymon
与家人及幼儿出行
2024 年 6 月 17 日
满意:清洁度
不满意:服务设施
Property very large. Takes some time to get anywhere. Rooms dated. AC barely cooling the room. Food was pretty good. Staff was ok. Taxi from and to the airport 45min away for 5 people was $160 each way. Taxi to the nearest town 5-10min away $60. $320 for a round trip to the airport is way too much in my opinion. Not worth it. I will never be back.