Exceptional customer service. Friendly staff made me feel welcome.
Carlos
2024 年 5 月入住 7 晚
10/10 超赞
Adam
与配偶出行
2024 年 6 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel.
Adam
2024 年 5 月入住 2 晚
6/10 一般
Tamires
与配偶出行
2024 年 6 月 3 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The hotel e view really beautiful. I book a room with a see view to stay for my birthday. When we arrived for check in after 5pm no clients wasn’t waiting in the reception but they made us wait for 20min afterwards they said “your room had upgraded “ well that moment I thought that why they so long. But I thanked for! However they put us in the room with no view and dusty smells. I think nobody books that room. Anyway I did a complaint and with a lot of effort they moved us to the room we had booked with see view. I was so disappointed and tired. It made me cried I had paid 6k for 2nights and had treated me that way.
After this problem solved we had a good trip. The first impression didn’t make me enjoy that hotel much.
Tamires
2024 年 5 月入住 3 晚
10/10 超赞
George,Riverview
与配偶出行
2024 年 5 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The accomodations were amazing with the staff to match. A true 5 star stay. We will definitely return.
George
2024 年 5 月入住 2 晚
10/10 超赞
Kristi
团体旅客
2024 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel!!! Absolutely beautiful!!! Very convenient location. The staff exceeded beyond my expectations!! Very welcoming!!!