I want to note up front that each and every staff member at this hotel was professional, courteous, attentive, and helpful above and beyond any standards that could be applied. This goes for the wait staff in the restaurant and bar, front desk, and maintenance staff we met in the elevators.
In fact, if they had not been so accommodating, we would have left and gone to another hotel.
The property itself is very shabby and dated. The cleaning staff did their best to clean (bathroom floors and fixtures were clean, dusting, linens). But the physical state of the building and rooms are really run down and dated. Pretty much everything is in bad need of work or updating (faucets and shower handles were loose and old, carpets worn and stained, curtains torn, debris stored outside the windows in view, on the roof).
A family member's room next door had tiled flooring but every time she sat on the bed it slid out from under her. The room above had the same flooring, and I could hear literally everything they did. I felt like I was in the room with them.
I would definitely recommend staying somewhere else. Maybe they will get their act together, but I doubt it will be any time soon.