I was giving the wrong room, when informing staff they acted as if it was my fault that the room I booked was unavailable!! I will never go back nor recommend anyone
Jasmine
2024 年 6 月入住 1 晚
4/10 很差
CARLOS,CELINA
与配偶出行
2024 年 6 月 1 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
This did not stand up to IHG standards. It was in need of remodeling for sure. The lobby was okay and the room was clean but that was the only thing that was passable.
The carpet throughout needs to be changed; it looked old and worn. The walls were worn and in need of painting.
The guy that checked us in that worked overnight was pleasant and helpful. The lady the next morning was on her cell phone while attending to guests. I went to her three times and each time, I felt like I was disturbing her. One time, she had the cell phone in one hand and the hotel phone in the other.
In our room, the bathroom was a big problem for me. The toilet was angled between the sink and the shower and was not enough room. The seat was too close to the sink where the paper roll was attached. It was so close that you could bot even raise the seat without hitting it. There not enough room for a grown man to sit comfortably. As far as the shower, the curtain rod was not installed correctly so it sagged. This did not allow for the curtain to stay closed, the ends would fall to the center. The shower pressure was not strong enough so it didn’t matter if the curtain was not closing. I have pictures if there is a place to upload.
CARLOS
2024 年 5 月入住 1 晚
6/10 一般
James
团体旅客
2024 年 5 月 31 日
不满意:服务设施,员工和服务
It’s ok
James
2024 年 5 月入住 1 晚
10/10 超赞
LaTisha
2024 年 5 月 26 日
满意:清洁度
LaTisha
2024 年 5 月入住 1 晚
10/10 超赞
Nonnie
2024 年 5 月 24 日
Nonnie
2024 年 5 月入住 1 晚
4/10 很差
MICHAEL
2024 年 5 月 19 日
Horrible dirty bathroom.
MICHAEL
2024 年 5 月入住 1 晚
4/10 很差
Scott
与家人出行
2024 年 5 月 18 日
满意:员工和服务
不满意:住宿条件和设施
Bathroom lock was broken and door would not close because of lock. To use the toliet one foot was in shower and one on floor. Dime bag of marijuana found on floor. Parking was difficult because of road way.