We went here for my boyfriend's birthday and the villa is just stunning, very secluded, in the middle of nature has a private heated pool. The pool area at the villa does need some umbrellas for shade as it was super hot and unusable. The meals were great, I was very happy that they catered for vegan options. I'm just not a fan of artichokes and leeks so didn't enjoy those as much but still grateful that they chef catered for my needs. The game drives were great, we had really great sightings in the two days we spent there, the snacks on the game drive could be improved for vegans though.
I was also quite disappointed that we couldn't get a couple's massages done even though I requested them more than 2 months in advance. They could have told me and I would have booked else where. When asked about it, staff were quite rude and unprofessional as the manager said there's nothing he can do as the other lady didn't come to work. As we walked away, I heard him tell the staff that he's not going to get another lady in just got one couple. I think that could have been handled professionally. Anyway, that kinda rubbed me the wrong way especially since I've been planning this for a while.
I was quite grateful for the complimentary birthday cake and the chef even made it vegan which I didn't request, really really appreciated that. Thank you chef!