Skip to main content
Welcome - Already a member? Sign in

TRAVELER TOOLS
Travel Alerts
Flight Status
Airport Information
Get deals via e-mail
Currency Converter
Driving Directions
Weather
Passport Information

Common questions about hotels

Can I book a hotel by phone?
What are Expedia Special Rate hotels?
Are there change/cancellation policies for Expedia Special Rate hotels?
How does the "Repeat a Trip" feature work?


Can I book a hotel by phone?

Yes, reservation agents are available 24 hours a day, 7 days a week at 1-800-551-2409.

Go to top of page


What are Expedia Special Rate hotels?

They are hotels for which we’ve negotiated special rates for the dates you’ve requested. Look for "Expedia Special Rate" above the average per-night price shown in the hotel search results and save up to 50% off regular rates.

Go to top of page


Are there change/cancellation policies for Expedia Special Rate hotels?

We understand that sometimes plans fall through. We do not charge a change or cancel fee. However, the hotel with which you have a reservation may have change or cancellation fees that we are required to pass on. These hotel fees vary based on property restrictions or dates of travel; please verify the change/cancellation policies unique to your selected property. Change/cancellation policies for a particular property are located in the Rules and Restrictions section of the Rate Details page or within your itinerary, if you have an existing reservation. Change/cancellation of existing Expedia Special Rate hotel reservations must be made through Expedia.

Note: We do not charge a change or cancel fee for hotels booked as part of a package. However, the hotel with which you have a reservation may have change or cancellation fees that we are required to pass on. Other components of the package may have change/cancellation fees.

Go to top of page


How does the "Repeat a Trip" feature work?

"Repeat a Trip" allows you to book the same flight, hotel, and rental car to the same destination over and over again without repeating all the original work. You can also invite others to join you on the same itinerary.

Here's how to repeat a trip:

  1. Click the "My Trips" link in the yellow bar at the top of any Expedia.com page. You'll be taken to a page titled "Saved itineraries and favorite destinations."

  2. Select the itinerary you want to access.

  3. Click the "Repeat this trip" link in the blue-lined box near the top of the page.

  4. When you get to the "Repeat this trip" page, select the elements of your trip you'd like to repeat and update your travel information.

  5. Give your new itinerary a name, click the link at the bottom of the page titled "Check availability and create a new itinerary," and follow the steps to complete your purchase.
If you'd like others to join you on the itinerary, first send them your itinerary via e-mail. You can do this by clicking the "E-mail itinerary" link in the blue-lined box near the top of the page.

When the recipient opens the e-mail message, they can click the "Repeat this trip" link near the top of the e-mail to book the same trip.

If you travel frequently for business, please visit Expedia Corporate Travel, which offers a host of business-travel products and services.

Go to top of page



Expedia Information:  about Expedia| add your hotel| press room| investor relations| Expedia terms of use| privacy policy| become an affiliate| advertising| jobs| feedback
Expedia Links:  home| flights| hotels| cars| cruises| activities| earn ThankYou Points| Elite Plus| Egencia| site map| United States Hotels
Expedia, Inc. is not responsible for content on external Web sites. ©2009 Expedia, Inc. All rights reserved.
International sites: Australia| Canada| China| Denmark| France| Germany| India| Italy| Japan| Netherlands| New Zealand| Norway| Spain| Sweden| United Kingdom
Partner sites:
Citysearch| ClassicVacations.com| Entertainment| Evite| Gifts| Hotels.com| Hotwire| HSN| Improvements Catalog| LendingTree| Match| Real Estate| ReserveAmerica| Shoes| Ticketmaster