I can only say great things about the service and the people who work at the hotel. English isn’t widely spoken but all employees are super kind. Breakfast comes in two plates which are served, includes cut fruits and cheese bread ham traditional cooked plantain. There was a watermelon juice once in our stay which was amazing.
Now I want to describe my experience in-front of the hotel , the employees of the two tour agencies were attacking us every time we go in and out till we booked a trip to check out baru. We booked the 4 island tour which I want to not recommend for people who don’t like speeds. The van that picked us up was very old and hardly could breath on there. The boat that takes you in the sea is old and fast and I was having hard time. But they won’t say that to you they just want you to book. I wish we had peace going in and out of the hotel but those agents try to sell you things every time
The location is good near the beach stores and restaurants.
Jeremy the young guy who works at the hotel was always helpful.
Mariya
2023 年 12 月入住 4 晚
4/10 很差
Shaun
与家人出行
2023 年 12 月 7 日
不满意:住宿条件和设施,服务设施
Shaun
2023 年 11 月入住 7 晚
6/10 一般
ELARTON
2023 年 12 月 2 日
ELARTON
2023 年 11 月入住 3 晚
4/10 很差
Roger,Miami
商务旅客
2023 年 11 月 23 日
不满意:清洁度、服务设施、住宿条件和设施
Hotel is a lot older and uglier than the pictures. When I arrived elevator wasn’t working, so I had to carry my 3 bags for 7 flight of stairs.
Room smell humid. At night I would hear the street like of I was sleeping on it.
The hotel lobby is on a second floor, so you need to carry everything up to the second floor.
At the hotel entrance there are many tour operators harassing you to buy tours, they’re very insistent and every time you go in or out the hotel they’re in your face harassing you to buy. Terrible hotel, I don’t think I have a positive thing to say about my stay.
Roger
2023 年 11 月入住 3 晚
10/10 超赞
Jaime
2023 年 10 月 23 日
Jaime
2023 年 10 月入住 1 晚
6/10 一般
ingrit
2023 年 7 月 27 日
满意:员工和服务
ingrit
2023 年 7 月入住 4 晚
4/10 很差
Norma Graciela
商务旅客
2023 年 7 月 16 日
满意:清洁度
不满意:住宿条件和设施
La pileta de natación no existe
El desayuno es malo
Lo único bueno es el personal que siempre fue amable a pesar de las limitaciones del edificio y servicios.