The hotel itself was clean and comfortable. The front desk folks were helpful when needed. My biggest gripe is that I paid $20 a night for parking in an unsecured lot, and there were not enough parking spaces; we had to circle several times to find something. Some cars were parked where they were not supposed to be because there was no other option.
Jami
2024 年 5 月入住 3 晚
10/10 超赞
Jeanette
与家人出行
2024 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great, except for the parking space.
Jeanette
2024 年 5 月入住 1 晚
8/10 还可以
JUN
商务旅客
2024 年 5 月 26 日
满意:清洁度
車が無いと色々な場所に行きにくい
設備に関しては、普通に清潔感がある。広さも十分
JUN
2024 年 5 月入住 2 晚
8/10 还可以
William
2024 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
William
2024 年 5 月入住 4 晚
10/10 超赞
Robert
与配偶出行
2024 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Although we were there for a 2nd opinion, it was a plus meeting folks going through the same thing and sharing their success stories.
The only drawback were the bathroom sinks as the spout on the sinks were too short causing water to constantly flow backwards on the counter.
Robert
2024 年 5 月入住 1 晚
8/10 还可以
Erica
与家人出行
2024 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff
Erica
2024 年 5 月入住 1 晚
4/10 很差
Anthony,Winnie
商务旅客
2024 年 5 月 22 日
不满意:员工和服务、服务设施、住宿条件和设施
Y
Anthony
2024 年 2 月入住 1 晚
6/10 一般
Rian
商务旅客
2024 年 5 月 20 日
不满意:员工和服务
The property and rooms were average in cleanliness ( I found crumbs on the carpet floor upon entering room). But service was below average at the front desk when asking for early check-in, late check-out, or simply asking for a bottle of water comped. Responding to all by strict rules only and water was water was either free or $3 a bottle depending on the front desk mood. This stuff dodn't make me feel very good.
Rian
2024 年 5 月入住 1 晚
10/10 超赞
Lance
与家人出行, 商务旅客
2024 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is very nice and I will be staying again. The front desk including Javier and Doc were very polite and helpful. I have stayed at several hotels in my time and this place has it figured out. From the front desk, to the waitress at the restaurant, shuttle driver and security guard. I highly recommend this hotel for anyone in the area or anyone with a loved one visiting the Houston medical center. Keep up the good work!