凉亭
查看供应情况

关于凯艺酒店的点评

2.5 out of 5
凯艺酒店
2184 S Wilderness Road, Mount Vernon, KY

点评

7.6

还可以

10 分 - 超赞。110 条好评，共有 285 条点评" "
8 分 - 还可以。84 条好评，共有 285 条点评" "
6 分 - 一般。35 条好评，共有 285 条点评" "
4 分 - 很差。36 条好评，共有 285 条点评" "
2 分 - 糟糕。20 条好评，共有 285 条点评" "

7.8/10

清洁度

8.8/10

员工和服务

7.2/10

服务设施

7.6/10

住宿条件和设施

6.8/10

环保

点评

10/10 超赞

Aaron

满意：清洁度、员工和服务、住宿条件和设施
Clean
2024 年 5 月入住 1 晚

4/10 很差

William

满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚

6/10 一般

Martha

与配偶出行
满意：员工和服务
Lady at check in was very helpful and nice
2024 年 5 月入住 1 晚

4/10 很差

Valerie

不满意：住宿条件和设施
Travelling alone and booked online, which only showed interior pictures. Got there and turned around and booked a different hotel. Was up on a hill with a defunct gas station that had weeds growing around it and graffiti. The exterior of the motel didnt look very good at all. That being said, if my husband had been with me i wouldnt have had a problem giving it a try. But as it was, i wasted $100.
2024 年 5 月入住 1 晚

6/10 一般

Jennifer Ann

与配偶出行
满意：员工和服务
不满意：服务设施
The bed was comfy
2024 年 4 月入住 1 晚

8/10 还可以

ROBERT，Valparaiso

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

4/10 很差

Michal

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
The rooms we booked were not availabile, which was ok for us but not optimal. Staff was pleasant. Beds were comfortable. Faulty alarm clock woke us up in the middle of the night. The traffic from the highway was noisy through out the night. Room was clean but everything was minimal. Nothing special. A place to sleep for the night for a cheap price. Although a non-smoking room cigarette butts littered the walkway in front of the room. Breakfast was available, we didnt have it other than coffee which was cold and we had to dump. All in all we wouldn't stay there again but it did the job for the night. Pizza Hut right next door but was the only choice. It was good if you want pizza.
2024 年 3 月入住 1 晚

10/10 超赞

Beverly

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

8/10 还可以

james

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Convenient location for reasonable price
2024 年 3 月入住 2 晚

10/10 超赞

Criquett

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Adequate for a night on a road trip. Clean, nice shower, continental breakfast.
2024 年 3 月入住 1 晚

4/10 很差

Catherine

2024 年 3 月入住 1 晚

8/10 还可以

Homer

与配偶出行
满意：员工和服务，清洁度
There is light bulbs out that should be replaced when checked out they new about them I would think if you new about it you would get it fixed the door way had a big gap you could see day light through it also the blanket had hole in it I wasn't pleased whith the room don't believe we will be back
2024 年 3 月入住 1 晚

4/10 很差

Glenda

不满意：清洁度
Filthy dirty fan/light in the bathroom. Carpet was filthy. The hotel is old and parking lot is awful, I will not be staying there again!
2024 年 2 月入住 1 晚

6/10 一般

Tricia

与家人出行
满意：员工和服务
Average room for good price
This place is what you would expect to get for $59. The lady at the front desk was very nice and check in was easy. Rooms were clean but ours could have used a fresh coat of paint. The traffic from the highway outside was loud at night
2023 年 12 月入住 1 晚

6/10 一般

Kathleen

满意：员工和服务
不满意：清洁度
Okay
Our overall stay was good in terms of comfort. The base of the toilet was disgusting. The breakfast needs much improvement. There was no regular milk. There was nothing to properly cut a bagel. No fresh fruit.
2023 年 12 月入住 1 晚

8/10 还可以

Edward

满意：清洁度、员工和服务、住宿条件和设施
N/A
2023 年 12 月入住 1 晚

8/10 还可以

Barbara

Adequate motel
We had to wait a bit for the employee to check us in. She was somewhere outside. When she did come in, she wasn’t wearing a name tag or anything identifying apparel. But, the room was clean. Definitely an older facility with thin towels but it was clean. Breakfast was average but free.
2023 年 12 月入住 1 晚

10/10 超赞

Chris

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Will stay again 😊
2023 年 11 月入住 2 晚

4/10 很差

Andrea

与配偶出行
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
Staff was "Good", however, I had to give "Service" a "Poor" rating due to the fact that "Amenities" list "Free buffet breakfast available daily" on Expedia's website, "Free Hot Breakfast" on Choice's website, "Hot Breakfast" on the sign leading to the hotel, a sign that lists "Fresh, HOT, and (I believe) Healthy" on the check-in desk AND a sign on the microwave in the breakfast area that says "Hot". I walked into the breakfast area our 1st morning and was meant with NO hot breakfast/buffet. I asked the desk attendant and was informed they do not serve a hot breakfast at all. I told her that is why I booked at this hotel, while she did “apologize”, she offered no other comment. I feel lied to, not mislead, outright lied to. This is FALSE Advertisement and ruined what would have otherwise been a very good experience. Other issues were that the ice machine and apparently the washing machine was broken.
2023 年 11 月入住 2 晚

10/10 超赞

Dawnetta

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 3 晚

4/10 很差

L

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Cable and WiFi didn’t work and staff was overwhelmed.
2023 年 11 月入住 1 晚

10/10 超赞

David

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Kentucky surprise
Room was exceptionally clean with a nice personal invitation from the maids to "enjoy my stay." Very pleasant staff desk, with a wonderful TV that even included my fav station TCM. Wonderful stay, great night sleep, and a beautiful sunrise to wake me in the morning. And yeah, the hotel sits on a hilltop overlooking 75 south, another great view.
2023 年 10 月入住 1 晚

10/10 超赞

Ray

2023 年 10 月入住 1 晚

6/10 一般

Brian

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
No "Quality"
There was no "Quality" at this Quality Inn. Old building with loose conduits and sagging cables. Poor mounting of security cameras and fixtures. Dated mattress in room. Exposed electrical wiring in bathroom.
2023 年 10 月入住 2 晚

4/10 很差

Davis

与家人出行
不满意：住宿条件和设施，员工和服务
Things should have been better.
Reserved rooms 3 months in advanced, they gave them away. Put us in rooms with no Wi-Fi, and no towels. had to go to office to get them. Said they would give us discounts . They didn't'. Would not stay here again if they were free.
2023 年 10 月入住 1 晚

4/10 很差

LINDA

满意：员工和服务
不满意：服务设施
Very old. Paint was peeling, bath was dirty, needed upgraded. Cheap price but you get what you pay for.
2023 年 10 月入住 1 晚

8/10 还可以

Michael

满意：客房舒适度，清洁度
Was tired, needed a room.
Older hotel, room was clean, bed was good. Continental breakfast, not a hot breakfast.
2023 年 10 月入住 1 晚

2/10 糟糕

v

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The staff were very friendly, but the property is uninhabitable. The rooms smelled of urine and cigarettes. The bedding was filthy, the bathrooms hadn’t been cleaned in ages, there was no cold water (only scalding hot), and the phones and TV didn’t work. There were cobwebs and bugs in the corners. Find another hotel.
2023 年 10 月入住 1 晚

10/10 超赞

Donald

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Outstanding customer service, room was clean.

10/10 超赞

Tony

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The bed was very comfortable
2023 年 9 月入住 1 晚

6/10 一般

Ashlee

与家人出行
满意：清洁度
不满意：住宿条件和设施，服务设施
Property did not reflect the pictures on web site. The hot breakfast was cereal and bagels. The pool was green and not maintained at all. The rooms were clean.
2023 年 9 月入住 2 晚

8/10 还可以

Tobey

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚

8/10 还可以

Sandra

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just needs some minor ceiling & wall repair and fresh paint and updated color scheme .. and tear down the BP staton that is no longer in use … check linens .. hand towels and wash cloth had yellow stains .. overall we enjoyed our stay
2023 年 9 月入住 1 晚

2/10 糟糕

Jill

2023 年 9 月入住 1 晚

2/10 糟糕

Raymond

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
overall -- very dirty -- scary -- unsanitary -- tried to find anywhere else to stay -- but that was it -- had already used my "points" for a reward .. so suffered through -- also was upset to find out I used my $120+ reward for a $76 hotel room
2023 年 8 月入住 1 晚

6/10 一般

Linda

2023 年 9 月入住 1 晚

10/10 超赞

Donald

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service. Nice view.
2023 年 9 月入住 1 晚

10/10 超赞

David

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Nice place to stay
2023 年 8 月入住 1 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

george

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

8/10 还可以

Thomas，Mt. Washington

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property looks a little dated on the outside but the rooms were clean and comfortable. Rooms appeared to be recently remodeled and were perfect for a nice nights sleep. Pizza Hut was within walking distance and other restaurants were approximately two miles north.
2023 年 8 月入住 1 晚

8/10 还可以

Rebecca

满意：员工和服务，清洁度
The room was mostly clean and nice. The pool was green and property needs cleaned & landscaped. The parking is in bad need of repair. The staff was nice.
2023 年 8 月入住 2 晚

6/10 一般

Robert

满意：住宿条件和设施，员工和服务
不满意：清洁度
Great staff, clean sheets, but the rest needed attention.
2023 年 8 月入住 1 晚

4/10 很差

John

不满意：清洁度、员工和服务、住宿条件和设施
Disappointing
Had trouble checking in, computer issue. The ladies at the front desk did apologize but it was 1130pm and i just wanted sleep. Then went to the room and i had to kill a spider and there was crumbs in one of the beds. The ceiling of the bathroom was coming down. There was something pink on the sheet and was sticky.
2023 年 8 月入住 1 晚

8/10 还可以

Traci

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Decent & comfortable for the price
Decent hotel. Would stay here again for the price. Very nice view off the west side of the hotel. Our room was clean & comfortable. The bathroom needs to be gutted & repaired properly but was in working condition & serves its purpose. Fridge & small coffee maker in room. Breakfast was a cold grab & go type with bagels, cereal, toast, yogurt, juice, & coffee. Very friendly staff. Pizza Hut right next door & the pizza was great!!
2023 年 7 月入住 1 晚

4/10 很差

Jennifer

与家人出行, 带宠物出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Pool was cloudy and dirty. No hot breakfast as advertised, not even hard boiled eggs. The room was clean. Nice green space behind hotel for dogs. The price was right.
2023 年 7 月入住 1 晚

8/10 还可以

Jason

满意：清洁度
2023 年 7 月入住 1 晚

10/10 超赞

Katrina

与配偶出行
满意：员工和服务，清洁度
The property staff were very kind but the “one in charge” had only been training for a week and the one asking questions had been there a few days. We had issues with Expedia declining my credit card even tho I got charged for it, not the hotels fault but it felt like they were guessing about everything regarding the stay. While checking in they would take the activated room card and go to the designated room before we were given the card to “make sure nobody else was in there” very odd but the views were great if you looked east. To the west was the always beautiful and silent 75. Pizza place down the hill to have din.
2023 年 7 月入住 1 晚

4/10 很差

Mary

2023 年 7 月入住 1 晚

4/10 很差

Larry

2023 年 6 月入住 1 晚